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Rate Dr. Yew Hon Lai

Staff
Punctuality
Helpfulness
Knowledge

Dr. Yew Hon Lai's Ratings

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We have been seeing Dr. Lai at least once-twice a year since my son's initial allergy test two and half years ago. He has been working closely with us to manage my son's asthma as well. We have found him approachable, knowledgeable , always on schedule and very good with our son. He has helped us tremendously and I look forward to seeing him at another appointment soon.

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flag | Submitted Feb. 10, 2015

1
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

Dr. Lai was rude, condescending, and did not answer questions in a professional manner. While taking my daughter's history he became impatient with my inability to remember every exact detail of every allergic reaction my daughter had had in the past 10 years. The skin test was done correctly but he refused to give me a print out of the results, saying he 'already told me' what they were! He went through the motions of asking me if I had any questions but any time I asked a question, he made me feel like I was wasting his time. It was an incredibly stressful visit. It's a shame I had to wait 1 year to get in to see an allergist. We are now on another wait list because I refuse let Dr. Lai treat my daughter.

Was this rating useful? 1 [[ userState['ratings'][2687584].votes_count ]]

flag | Submitted Jan. 17, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

After seeing another allergist in the city when my son was very young, Dr.Lai was a breath of fresh air. I only wish we had found him sooner! He speaks directly to my son and takes the time to educate him on the seriousness of his allergies. He has also been willing to investigate which food and environmental allergies my son has, and to do oral challenges on foods that may be safe for him to consume. Dr.Lai is very confident and professional. He has been wonderful in every way. I only wish we had started with him when my son had his first allergic reaction as an infant.

Was this rating useful? 0 [[ userState['ratings'][2472940].votes_count ]]

flag | Submitted July 19, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We had an incredible experience with Dr. Lai after years of being confused over allergy testing results with another Calgary allergist. He kept my 4-year old son very entertained with his knowledge of Transformers, all the while doing a VERY thorough examination of his allergies. We were able to get to the bottom of all of his allergies and reintroduce foods that were previously misdiagnosed as allergies. My son looks and feels amazing, has had no asthma attacks in over a year, his immune system has greatly improved, he's eating foods that we never thought he'd eat, and he has no more dark under eye circles. I highly recommend Dr. Lai if you are looking for a doctor who is great with kids and compassionate for stressed out moms. He will go the extra mile to find a solution and I look forward to him monitoring my son for years to come.

Was this rating useful? 0 [[ userState['ratings'][2203813].votes_count ]]

flag | Submitted July 8, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We have had only extremely good experiences at Dr Lai's office! Very punctual, knowledgeable, friendly and helpful staff!

Was this rating useful? 0 [[ userState['ratings'][2203814].votes_count ]]

flag | Submitted April 7, 2014

2
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Not helpful at all, chewed gum during consultation did not appear to listen to anything I said when I was giving my son's history, he was typing on his computer the form letter to the referring doctor. He needs better bedside manners. We were told that my son allergic to everything but nuts. No documentation given as to what my son was tested for. Told that should have come sooner and might have been able to help him. Came out of appointment very upset and with no answer for my sons allergies. He did nothing to educate my son or soothe his concerns when his arms were reacting badly to the tests.

Was this rating useful? 1 [[ userState['ratings'][71997].votes_count ]]

flag | Submitted March 20, 2014

3
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great doctor. Discussed everything we wanted, was patient with us but direct and to-the-point with answers (clear, concise, memorable), and was more than happy to immediately correct any incorrect perceptions we held about allergies. We walked away with a much clearer and far more confident understanding of our son's allergies and how to help him manage them. GREAT!

Was this rating useful? 1 [[ userState['ratings'][71996].votes_count ]]

flag | Submitted Jan. 24, 2014

2
Staff
5
Punctuality
1
Helpfulness
1
Knowledge

Dr. Lai was not very helpful. He would ask questions in regards to my daughter's allergy but seem to answer his own questions. Just formality to ask me the question but took no interest in my answer. When I asked him question he made it seem like all my questions are ridiculous. I did not find him to be good with my daughter.

Was this rating useful? 1 [[ userState['ratings'][71995].votes_count ]]

flag | Submitted June 17, 2013

3
Staff
3
Punctuality
2
Helpfulness
1
Knowledge

He met us chewing gum and seemed out of it. Then we were stunned when he asked my son if his allergies were better when we went to Hawaii or Mexico! Like we had money for that. He is a poor communicator and we regretted seeing him.

Was this rating useful? 2 [[ userState['ratings'][71994].votes_count ]]

flag | Submitted Nov. 21, 2012

1
Staff
3
Punctuality
2
Helpfulness
4
Knowledge

I saw Dr Lai and he was pleasant and informative but there was miscommunication on their side that may result in a delay of my treatment. I voiced concerns with his receptionist regarding his consult letter containing inconsistencies about exams he stated he did that were normal and these exams were not done and when I told the receptionist she laughed at (very unprofessional). Giving me incorrect information stating I can only have injections for one of my allergy groups at at time ie I had to choose pets,pollen or trees but not all which I requested she verify this as I knew this was incorrect as I had had injections previously. Was told it would be helpful to have PFT's done and to arrange if I wanted them but when I called to order allergy shots after she gave me a DIN number to ensure they were covered I was advised they will not order unless I have the PFT,s done delaying my treatment further as it was my understanding this was optional. If you go to the office get it in writing

Was this rating useful? 1 [[ userState['ratings'][71993].votes_count ]]

flag | Submitted Oct. 25, 2012



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