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Rate Dr. SALVATORE A. Lombardo

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Dr. SALVATORE A. Lombardo's Ratings

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Due to weather conditions, my wife had two appointments rescheduled. Things happen that are out of our control in this world, I do understand that. What I did not appreciate was when they call me 15 minutes before my rescheduled appointment to tell me it is cancelled again. The appointment was at 1115am. I spent an hour trying to shovel my way out of the drive way and another 20 minutes driving 4 blocks to be called on the drive over there. You cannot tell me they didn't know they were closing until 11am. Very unprofessional. A call earlier would have saved me much time and effort but more importantly, saved my wife a second rescheduling and the ability to call earlier to find another urologist. On top of all this, they were not working with us to find an earlier appointment than a week away again. I WOULD NEVER RECOMMEND THIS DOCTOR or HIS OFFICE! Not helpful, does not care about his patients, not professionalism, and by his manner, lazy!

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flag | Submitted Feb. 5, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Very nice doctor, gave me a lot of his time, used drawings and medical charts to explain things, very pleasant bedside manner, I was talking to one of his patients in the waiting room who was saying how nice he is, I agree and would reccomend him.

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flag | Submitted July 16, 2010



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