Rate Dr. Angelo J. Acquista
Dr. Angelo J. Acquista's Ratings
Dr. Acquista seems like a very busy doctor and I dont like going to doctors as it is. The staff was very rude and didnt even acknowledge me sitting in the waiting room for over 45 minutes. The receptionist with the british accent told me to have a seat for she doesnt work for "Dr. Acquista", the lady in the middle completely ignored me as she chatted away in spanish on the phone. Little did she know I speak spanish and heard her saying she doesnt understand why I'm standing by the front desk. When Dr. Acquista's receptionist finally acknowledged me by the desk she said "I know your here have a seat". I had to go next store for a breathing test which I also was very scared of but the girl made me feel at ease. She was very patient and sweet and put my fears at ease. I told her I heard bad things about the test and I would only go to her for the test. Overall my experience with the dr himself was not bad,I felt rushed and dont know if I'd be going back.
I have asked Dr Acquista to look after me for more than 20 years as GP as well as pulmonologist and I have never found a better doctor in all my 78 years in three countries and other major cities such as London and Tokyo. As for office staff, they have always been helpful even when overworked, and I found Katrina to be very helpful on my last visit and on the phone as well today.
I went in for a pft testing and the girl that does the testing must love chatting on her phone. she had me sitting there while she was speaking to someone on the phone, and all I kept hearing was tell me tell me for about 15 mins or so. It was so annoying that the Doctor from the suite where the actuall testing is done yelled across the room and said tell her already. I dont understand how people forget they go to work to work and not play games or chit chat on the phone. Dr Acquista is a very good Doctor, but he needs to get rid of the girl in the other suite that does the testing.
Oh my god, where do I begin? His receptionist is like very rude and has a very nasty attitude. You try to ask her a question like,"How can I get my prescription refilled" and all she does is put you on hold for like 10 minutes and then when she gets back she totally transfers you to another receptionist that has no idea what she is doing, only to get transferred back to the original receptionist who never assisted me to begin with. By the time they finish playing phone tag with you, you get so frustrated that you just hang up! I didn`t want to mention any names but this girl named Katrina like the hurricane is very unprofessional and should totally be replaced.
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