Rate Dr. Joseph Mauro
Dr. Joseph Mauro's Ratings
I got a dental procedure that required the use of antiobiotics but nobody told me that i needed to take them and nobody called them into the pharmacy for about a week after my procedure was done. (He told me this commonly happens "but it's the pharmacy's fault"). The sheet that I took home said to "take medications" and I assumed that meant tylenol. So when I came in next I calmly told Dr. Mauro that I was upset that no one told me I needed antibiotics and that I only found out about it a week later because the pharmacy called me to tell me my antibiotics and pain medications were ready. Instead of apologizing he blew up at me. Raised his voice and talked about how they would NEVER forget to tell a patient to take antibiotics and that "I must have not been paying attention when they told me about it". He ranted for a little while and then finished it up with a "so what you really meant to say was "I messed up and didn't listen properly"".
Submitted May 30, 2014 | flag
I previously had two wisdom teeth extracted by Dr. Mauro and found him to be pleasant and professional as was his assistant. I returned for a second extraction session for a wisdom tooth and it was not pleasant. His demeanor had changed considerably. I had read a review elsewhere that Dr. Mauro denied a patients request for nitrous gas and wouldn't explain to her why. I also requested the gas because I require a lot of shots to numb properly and I wanted to be assured of not having any issues with pain during the surgery. He didn't acknowledge my request for gas. He was "yes, yes, ok" about everything else then nothing when I said gas. When I was led into the surgery room, I saw the nitrous tank, could hear the gas flowing and the assistant was holding the mask. The doctor was behind me. After I sat down, nothing was said but the gas was audibly shut off. Very strange. I was never given the gas I requested, nor did he deny it verbally. He just ignored the request without comment.
Submitted April 26, 2014 | flag
My dentist referred me for extraction after my large molar cracked with a dental abscess. An endodontist I saw independently for 2nd opinion told me molar was a loss, and assured me that Dr Mauro would not extract a tooth he believed could be saved. Dr Mauro fit me into a very busy December schedule. I was very anxious and upset about losing my tooth. Office staff were friendly, efficient, and well-trained. Before proceeding, Dr Mauro interviewed me, reviewed and discussed my medical history, repeated X-rays & exam to confirm diagnosis and check the adjacent teeth and sinuse for damage. He answered all my questions, and we agreed on an anesthetic plan (I chose local). Every step of procedure was explained clearly beforehand. Extraction was painless, efficient and fast. His tech reviewed aftercare. I'm a health professional myself, and this is my second experience with an oral surgeon. Dr Mauro is skilled & knowledgeable, excellent surgeon. Recommend!!
Submitted Dec. 10, 2013 | flag
Dr. Mauro was very rude, inconsideriate of my fears, would not use nitrous oxide when requested, showed anger and threw his tools on the tray...I would never reccomend Dr. Mauro to any friend.
Submitted March 11, 2013 | flag
Dr. Mauro is a wonderful, caring Doctor. My son's impacted wisdom teeth had to be removed and he was quite nervous about it. Dr. Mauro and his staff were professional and managed to put my son at ease with their great sense of humor and efficient process. I am recommending him to all my colleagues. I was very grateful to his staff for quickly working us into the schedule to accommodate my son's school schedule.
Submitted Dec. 18, 2012 | flag
wasn't impressed with him and his nurse was very rude! Waited for over 1/2 hr. past my appt. time.
Submitted Dec. 7, 2012 | flag
Had tooth extracted and everything went well but had to wait a lengthy time in the waiting area. On my next appointment I had to cancel my first schedule and completely missed my second appt (my fault). He would not reschedule with me. However, I find it completely arrogant that his time is so valuable but a patients time is not.
Submitted April 10, 2012 | flag
Doctor Mauro is an amazing surgeon. I had been suffering from TMJD for 3 years before anyone figured out what was wrong, and he was the one who figured it out. He recently did my jaw surgery and everything is feeling great and I am not in the pain from the TMJD anymore. He is a great doctor and a great surgeon and I would recommend him to everyone. He saved my life when nobody else cared to try to figure out why I was in pain, he believed me.
Submitted March 13, 2012 | flag
Office Manager is rude and staff has no customer service skills and no training in the field. Dr is very skilled but never runs on time nor does he care.
Submitted Oct. 7, 2011 | flag
Today was the first time at this office. I needed a cracked molar extracted that was already prepped for a crown and had a partial root canal done.. Scared, scared, scared. Big baby I am. Dr. was understanding as was the staff and they were wonderful. Dr. took the time to answer questions and address concerns. The tooth came out without pain and was actually a very interesting procedure. They are a very caring group.
Submitted Sept. 15, 2011 | flag