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Rate Dr. Joseph Mauro

Dr. Joseph Mauro's Ratings

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I highly recommend Dr Mauro if you are looking for an excellent oral surgeon that is highly skilled and caring. I am so impressed with my dental implants he put in for me as I have extreme bone loss. His staff is so friendly and run a very efficient office. I was in excellent hands at Dr Mauro's office and highly recommend him. I have worked in the medical field for over 40 years and I know quality when I see it.

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flag | Submitted Feb. 24, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Worst Staff and Office, more concerned about money and highly cunning with the bills they send or give. Watch out, if possible avoid to your level best

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flag | Submitted Feb. 21, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I saw Dr. Mauro because I need extensive work done on my teeth. I found both the Dr and his staff to be awesome. They were punctual and very willing to discuss the problems with my teeth. They were very nice and easy to talk to. Everything about them was very professional. I feel very comfortable with having my dental work done there. I'm very nervous about all the work to be done in my mouth but I'm very thankful to Dr. Mauro, his assistant and the whole staff for their help and for making me feel comfortable. Thank You very much! Carolyn N.

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flag | Submitted Nov. 3, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was seen by Dr.Mauro today. I found everything about the staff and Dr to be absolutely comfortable and professional. I'd never been there before and was referred to him by my personal dentist for an abstraction. While there, even though not in original plan, I explained my schedule and how difficult it is to make dental appointments. I brought up the 3 wisdom teeth I was told I'd eventually have to have surgically removed. He was kind enough to take care of all of my needs during this one appointment. I'm very thankful to him and his assistant. They could have easily stated I'd have to return for a future appointment to take care of my wisdom teeth. I've read some negative comments on here. There was absolutely no negativity in my visit. I wouldn't hesitate to return to him should I ever have a need. Thank you Dr. Mauro & staff.
Hiedi A.

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flag | Submitted Oct. 29, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My dental hygienist discovered a tongue lesion and referred me to Dr. Mauro's office for an evaluation. I asked around town, and his reputation is impeccable as an oral surgeon. I was pretty scared, but he and his staff were extremely compassionate and reassuring. Dr. Mauro excised what turned out to be a rather large lesion from the way back base of my tongue under only local anesthesia. He put 7 large stitches in as well. It turned out to be benign. Throughout the entire surgery, he and his staff were extremely kind and sensitive, trying their best to comfort me. Dr. Mauro is a saint, and we are fortunate to have him in our community, particularly if you realize all of the pro-bono and reduced-fee work he does for the uninsured and low-income people in our community, not to mention all of his charity work.

Was this rating useful? 1 [[ userState['ratings'][2570609].votes_count ]]

flag | Submitted Oct. 9, 2014

3
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I wouldn't send my worst enemy to this person! He's rude, inconsiderate and his office staff are not on top of things! Stay away from this man!

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flag | Submitted Sept. 3, 2014

3
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

I got a dental procedure that required the use of antiobiotics but nobody told me that i needed to take them and nobody called them into the pharmacy for about a week after my procedure was done. (He told me this commonly happens "but it's the pharmacy's fault"). The sheet that I took home said to "take medications" and I assumed that meant tylenol. So when I came in next I calmly told Dr. Mauro that I was upset that no one told me I needed antibiotics and that I only found out about it a week later because the pharmacy called me to tell me my antibiotics and pain medications were ready. Instead of apologizing he blew up at me. Raised his voice and talked about how they would NEVER forget to tell a patient to take antibiotics and that "I must have not been paying attention when they told me about it". He ranted for a little while and then finished it up with a "so what you really meant to say was "I messed up and didn't listen properly"".

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flag | Submitted May 30, 2014

1
Staff
5
Punctuality
1
Helpfulness
1
Knowledge

I previously had two wisdom teeth extracted by Dr. Mauro and found him to be pleasant and professional as was his assistant. I returned for a second extraction session for a wisdom tooth and it was not pleasant. His demeanor had changed considerably. I had read a review elsewhere that Dr. Mauro denied a patients request for nitrous gas and wouldn't explain to her why. I also requested the gas because I require a lot of shots to numb properly and I wanted to be assured of not having any issues with pain during the surgery. He didn't acknowledge my request for gas. He was "yes, yes, ok" about everything else then nothing when I said gas. When I was led into the surgery room, I saw the nitrous tank, could hear the gas flowing and the assistant was holding the mask. The doctor was behind me. After I sat down, nothing was said but the gas was audibly shut off. Very strange. I was never given the gas I requested, nor did he deny it verbally. He just ignored the request without comment.

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flag | Submitted April 26, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My dentist referred me for extraction after my large molar cracked with a dental abscess. An endodontist I saw independently for 2nd opinion told me molar was a loss, and assured me that Dr Mauro would not extract a tooth he believed could be saved. Dr Mauro fit me into a very busy December schedule. I was very anxious and upset about losing my tooth. Office staff were friendly, efficient, and well-trained. Before proceeding, Dr Mauro interviewed me, reviewed and discussed my medical history, repeated X-rays & exam to confirm diagnosis and check the adjacent teeth and sinuse for damage. He answered all my questions, and we agreed on an anesthetic plan (I chose local). Every step of procedure was explained clearly beforehand. Extraction was painless, efficient and fast. His tech reviewed aftercare. I'm a health professional myself, and this is my second experience with an oral surgeon. Dr Mauro is skilled & knowledgeable, excellent surgeon. Recommend!!

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flag | Submitted Dec. 10, 2013

2
Staff
4
Punctuality
2
Helpfulness
4
Knowledge

Dr. Mauro was very rude, inconsideriate of my fears, would not use nitrous oxide when requested, showed anger and threw his tools on the tray...I would never reccomend Dr. Mauro to any friend.

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flag | Submitted March 11, 2013



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