Dr. Charles Yu


Edmonton, Alberta Map External Link
Specialty:Periodontist (gums)
Practice: Yu Charles C Dr
Med. School:
Grad. Year:

Answers Email: Unknown
Online Appt. Scheduling: Unknown
Accepting New Patients:Unknown

Profile updated 28/09/13    Submit profile update    Subscribe to profile updates

Rating: 2.8 out of 5 (5 is best), based on 15 reviews. Dr. Charles Yu has a fair overall rating on RateMDs.com. neutral

New! - Questions and answers about this doctor

Periodontist (gums)-related: gum disease, gingivitist
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 3631125
12/12/13 4 2 2 3 Doctor. Charles Yu is very unprofessional he'll talk to other patients in the other room regarding your case. I CAME IN FROM OUT TOWN FOR EXAM & HE WAS TELLING THE OTHER PATIENT REGARDING MY CASE. I LEFT HE'S OFFICE VERY UNHAPPY. He's over price for his treatments. he is very old school. This doctor is out to gouge for money for unnecessary surgery. NOT RECOMMENDED!!! THE DOCTOR IS VERY OVERPRICED. HE SHOULDN'T BE ALLOW TO PRACTICED WITH SUCH MANNERS.  Respond
RID: 3626306
06/12/13 5 2 1 2 very rude to staff, unprofessional, very old fart,the front staff are very polite & very helpful. 
Insurance: Delta Dental
RID: 2666761
30/05/13 1 2 1 1 Just the first appt was $430 for est. Dr Yu started a treatment for root scale (cleaning) and charged $1800 just for cleaning. It was 4 sessions but only 2 sessions for cleaning, he was there only in the last session. He started first session on November 2012 and the 4th one was on January 2013, just because the last session was after December 2012 he charged me $100 estra. I have (2) dental insurances which combined covered $1,400 (MAX) for this procedure. 3 months after the cleaning he scheduled a follow up appointment. My surprise was that they charged for the follow up appointment as it was a "periodontal surgery" to the insurances, just to get more money from them.. ..When I asked the receptionist why they are charging for a surgery she told me that it is common practice because my insurances won't cover a follow up appointment. This Dr. just want to take all the money he can..worst is that I still have the filling and the "treatment" did not improve it..:( Not recommended!!!!  Respond
RID: 2558524
13/02/13 1 1 1 1 Beware - this doctor is out to gouge you. His estimate was rejected by Insurance company as OVERPRICED. I sought second opinion and found that Dr. Yu recommended an UNNECESSARY PROCEDURE. The problem was fixed using a less painful, less intrusive procedure at less than half the cost estimated by Dr. Yu. Second Problem is his staff who are rude and uncooperative. Because the insurance company rejected part of his examination fee claim as it was overpriced, I provided alternate insurance to cover the balance. Their staff neglected to place the secondary claim, then sent the bill to collection without contacting me at all. 
Insurance: Blue Cross / Blue Shield
RID: 2539780
23/01/13 3 3 3 4 No doubt highly knowledgeable, but completely old school. Also have mixed emotions about his bedside manner.  Respond
RID: 2535927
19/01/13 3 1 1 2 I got the feeling Dr. Yu was more interested in payment than treatment. It was not unusual to wait for more than an hour for appointments. Once, I actually found that the guy next to me in the waiting room had the same time as my appointment. My problem didn't go away until I moved to another periodontist. Agree with above reviews about unprofessionalism and lack of empathy. 
Insurance: Blue Cross / Blue Shield
RID: 1700863
31/01/12 2 2 2 3 Because I am on a Government program that pays for services, there are a separate set of rules making us feel like second class  Respond
RID: 1629804
09/11/11 5 5 5 5 Dr. Yu was really nice, kind and gentle. He is really knowledge. He will explain the detail to me on what happen to my problem because I have the engineer background.:) All the staff working in the clinic are really friendly. They explained what was going to happen to me before hand, so that I could always mentally prepare for it. This is my first time visited this south gate office of Dr. Yu because my friend's referral. My experience with them was really greate. I would come back definately. I wish I started with them couple years earlier.  Respond
RID: 1499083
29/07/11 4 5 5 5 Dr Yu phenomenal. Good diagnostician, thorough, and quick. Reception's attitude is ok , professional sometimes abrupt but good at scheduling, accounting etc. Dental hygienist thorough, professional but little cold. She was however kind during procedure. Costly yes but probably compatible to other periodontists. Would highly recommend him. The procedure was quick and without pain. Is dedicated periodontists.  Respond
21/11/10 SYSTEM: 2 negative duplicate or disallowed ratings automatically removed 
RID: 973794
27/08/09 2 1 1 5 This is possibly the worst dental experience of my life. Not only did I have to wait for over one hour just to be seen by a dentist that didn't even speak to me directly. Then some inefficient, untrained administrative person explains the procedure that I'm scheduled for and then asks for a deposit of $100 to book the appt. I never did have the procedure done but in the future if I need too - it most certainly won't be Dr. C. Yu.  Respond
RID: 922355
25/06/09 5 5 5 5 I was sent here by my regular Dentist because he knows what he is doing in Peridontics staff are awsome and Dr. yu seems fine to me. Has not once been late Lucky to have him in your city to see him I have to travel a great distance.  Respond
RID: 713446
31/10/08 2 4 2 3 Due to an orthodontic emergency, I had to cancel a cleaning appointment and was charged $65.00. Bye bye Dr. Yu - I will take my thousands of dollars of periodontic work to someone else.  Respond
RID: 705418
20/10/08 4 2 2 3 When I initially visited this clinic I found Dr Charles Yu to be very unprofessional, unsympathic and quite rude. He even left me during my consultation to see another patient. Since then I have seen other members of staff which suits who have been very helpful. Don't know how long I will persevere with this practice, time will tell.  Respond
RID: 556124
02/04/08 4 1 2 3 Conservative approach, does not utilize new medical advances or technologies. Seems to lack patient empathy, I personally left this practice feeling dehumanized, and judged. Not very considerate of patients time, dialogue exchanged with assistants could be in the opinion of some, to be unprofessional.  Respond
RID: 364927
12/07/07 3 2 2 5 Very expensive for 15 min appointment 
Insurance: Blue Cross / Blue Shield