Rate Dr. Rod Herchak
Dr. Rod Herchak's Ratings
Be very careful.... the office is totally disorganized and inexperienced. Staff is rude and does not care about the patients; money only. It is not how it used to be. Young people have lots to learn from an older generation.
This office has gone downhill - now full of a bunch of clueless amateurs. Watch out!!! I have been a patient of Rods for 25 years, the level of care I recieved over the years from Rod and his entire staff was bar none. I called the office in extreme pain, was told Dr. Herchak would not see me - even though they never asked him personally. Out of desperation I came in to see another Dentist as the office Manager said that was my only choice. Walked in to the office, 3 girls sitting behind desk giggled and gossiped as I stood there looking right at them - completely ignored me! I was floored! Then I end up waiting 40 min for my appt - something Rod never did. Again having to listen to the Three amigos learn what a root canal is, don't you work at a dental office? Even I know what. Root canal is! Scary. The young Dr was fine enough but his inexperience and lack of bedside manner very apparent. Water soaked me through out appointment - rougher than I'm used too. Things got really bad as I went to leave the office. First Lady (Reagan) tells me I owe $600 for the crown I just got...I didn't get a crown! Then she starts to argue with me telling me I have to pay my insurance didn't cover! That is office policy. This went on for 10 minutes, she gets her office Manager Meena who was even more ignorant!!! They are giving me documents to sign with someone else's name all over it! It is very clear none of these people have worked at a dental office before. Turns out I owed nothing for my filling since insurance paid IT all! Then she tells me I am due for teeth cleaning, that's fine. I try to book but she tell me I can't see my regular girl she is booked, I have to see the a differant hygenist. Funny because I had said hi to her while I waited and she told me personally I could see her next week. This place is fishy!!! That was the last straw! I am so done with this office. Rod is great, my Hygenist is great but enough is enough. This office has been going downhill fast over the last year. Now I come on here and see the office has been sold. The waiting room and reception area is a pigsty full of uninformed, ignorant, rude staff. If you could get past them and actually get an appointment with Rod you would be happy - but not worth my time.
Dr. Herchak is a great dentist! He is very punctual and concerned about the care he gives his patients. I would recommend him! Unfortunately there appears to be less focus of patient care given by the girls sitting at the front desk! I called to confirm my hygiene appointment (like I always have) and I was told I didn't have an appointment?? I had it scheduled in my daytimer so yes, after further discussion and determination I had an appointment. I wish Dr. Herchak didn't sell his practice. It was well-managed and the staff he had were amazing! Just to add: why did the last review mention Dr. Lowry when I was looking up Dr. Herchak?
One of the best clinics and Dentists I have ever seen. Dr. Herchak has been seeing my mother for years and recently I took her to his clinic. I found him to be kind and caring towards my elderly mother. He has excellent bedside manner, was kind, gentle, fantastic staff (the girl at the front was so nice and cheerful) and great overall. I ended up booking my kids to see Dr. Lowry (for braces)who works with Dr. Herchak in the clinic and found him to be just as fantastic!! So happy to find a Dentist who actually cares about you.
Dr. Herchak is the best dentist I've ever come across. He has an excellent bedside manner, is very personable and actually cares about you & your dental health. The staff at his office are incredible, they are so helpful, efficient and very friendly. He recently sold the practice but still works there and I had a filling from one of the new dentists there, he also was very good. If you're looking for a great dental office, do yourself a favor and book an appt!
Dr. Herchak and his staff are impeccable! Always very thorough, personable and his hygienists have a lot of knowledge about proper oral hygiene. I went to another dentist before him that told me I had cavities and Dr. Herchak came to the conclusion I had no cavities after x-rays so that was definitely an eye opener. The previous dentist was also quite angry when I left to move over to Dr. Herchak because I assume he knew I had no cavities & was trying to get money out of me. So glad that I found Dr. Herchak.
I went into Dr.Herchak's office as a new patience for a yearly cleaning and check-up. I also had a couple teeth I thought might have cavities. Dr. Herchak looked in my mouth for about five seconds and said all looked good. That seemed very weird to me. I asked my hygienist about this and she was super helpful and suggested strongly I see either Dr. Boruah of Dr.Piccoli. Thank goodness she did I went to Dr. Boruah and I had four cavities. He has tackled one of my cavities so far and he has been very gentle and understand. Thank you to the staff and my amazing hygienist for telling me to see dr.b (as he likes you to call him). I recommend Dr. Boruah for sure.
Dr Herchak and his staff are amazing! I have issues with dentists usually and suffer from severe panic attacks before appointments. Everyone was calm, helpful, and positive. I was surprised at how much I was looking forward to going back, and how consistant the environment is. I won't be going to any other dentists office because of the high quality work, the friendly environment, the compassionate staff, and the convienent location offered by Dr Herchak's office.
Exceptional service provided to my family for the past 20 years. You never sit and wait for your appointment. Dr. Herchak could teach other dentist's about customer service. I fear for the day that he retires.
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