Rate Dr. Roland D. Reinhart

Staff
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Dr. Roland D. Reinhart's Ratings

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

They are the most unprofessional staff I have ever been with.... I always waited at least 2 hours to see the Doctor and when he couldn't see you after the 2 hours they would tell you you need to see his Nurse practitioner??? Who wants to come see a nurse for medical; assistance. All his doctors have quit and no longer work with Reinhardt...He is a coward and unprofessional. His staff are gossips and if you have an emergency and are treated disrespectfully and want to speak to the doctor, he I guess "is too good" to call back and speak with you. He and his staff are horrible and unprofessional. They lie to him and instead of him reaching out to speak with you, he believes these "gossips" with a BAD attitude. NEVER AGAIN... Please go somewhere else as there are so many other and more qualified doctors who actually care about you and not focused on scheduling 10 appointments in each time slot.... Horrible people....

Submitted Aug. 1, 2014 | flag

4
Staff
1
Punctuality
2
Helpfulness
5
Knowledge

I often waited two or three hours, but sometimes if you are lucky it moly takes an hour and a half. That's why I left, in addition to painful tests on my knees that I eventually flat out refused to do every single visit. The doctor in this office I had before was dr lee, but unfortunately he moved back up north and I had to leave this center.

Submitted June 22, 2014 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

This is a wonderful office. From the staff to the physician. They take excellent care of you. I highly recommend this office to everyone!

Submitted May 14, 2014 | flag

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Would not recommend. Waited two hours to be seen. Dr. passed alot of judgement and offered demeaning remarks. Seek pain management elsewhere.

Submitted March 5, 2013 | flag

1
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

Be prepared to wait for hours before being seen. I no longer see him because of this reason.

Submitted June 29, 2012 | flag

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

His PA is really unpleasant to work with. You sit in the office for hours while they fill out computer forms. I had to drag info ie exercise out of her. She was never kind. Her nurse thought she had me when I told her my pain was on the left side. She told me that the injury was on the right. I knew that, and if I was lying, I would have said the pain was on the right. They billed me twice: I paid, not knowing that my new card was a debit, not a credit card (all this was after the BIG CA fire-chaotic time). Instead of contacting me to make it right, they wrote a letter to the doctor I was seeing then. The letter was based wholly on insulting assumptions about me. No truth to it. For example, I was mostly bedridden. She wanted me to make 4 5-6 hour trips in one month to see a lot of specialists. My clutch was going out. She wanted 5 yrs of records from another doctor. He doesn't follow through. I couldn't get them. I decided to try one year at a time. I got one. Gave up

Submitted March 31, 2010 | flag

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

They totally have fixed me and as a rule every single person who works here is absolutely wonderful ... sweet and caring and just way up and beyond! Only concern I have is about the cost, because they haven't billed me and so I am very worried. But for me the spinal injections have totally worked and I just want to hug every one of them! Hugs, Dr. Reinhart!!!!! And Marianne!!!! And everyone else as well!!!!

Submitted Nov. 7, 2009 | flag

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

My experience in Dr. Reinhart's office was pleasant the moment I came in. His staff is very friendly and compassionate. Dr. Reinhart explained my condition to me and answered all my questions regarding different treatments to help my back pain. I am now back to golfing 2-3 days per week! I would recommend his office to family members.

Submitted July 25, 2009 | flag

5
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

I was given one spinal injection after another like I was an assembly line. Every visit was geared toward a spinal injection without any regard to whether you needed them or not. When they did work there was nothing else they could offer. The spinal injections keep the money rolling in.

Submitted Feb. 8, 2009 | flag

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Submitted July 12, 2008 | flag

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