Rate Rocky Mountain Urgent Care Centennial Smoky Hill
Ratings for Rocky Mountain Urgent Care Centennial Smoky Hill
I decided to try something new since this office is closer to where I live. This was a huge mistake. This has got to be the most incompetent office I have ever worked with. Not only do they not know how to submit claims to insurance companies, they also send lab work to places not covered by insurance. I have been fighting with this office for 3 months for a bill I never should have received, and they have been through 2 different office managers in that time frame. Says something about how the practice is run, right? The billing office also has no clue what they are doing. I have been promised (and lied to) multiple times that this unnecessary bill was taken care of. Now I have to pay a bill for something that was not my fault, or have it go to collections. There is no communication between the practice and billing department, and they will both blame the other for any mistakes made. If you want to see a competent Dr. and feel comfortable with how your claims are handled, go somewhere else. There are plenty of other Doctors in the area that are far better than this practice, and I'm sticking with my original Doctors office from now on. Never any issues there, and I guess I learned my lesson.