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Appletree Medical Group

Appletree Medical Group

Urgent Care Center
15 reviews

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Ratings for Appletree Medical Group

1
Cleanliness
1
Facilities
1
Services
1
Value

Appletree provides verybad service.. no appoinments are called in right time.. patient has to wait for a minimum of 1.30 hours even if we have an appoinment. Front desk people behaviour is very bad.

Submitted June 3, 2017 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

For two times now, I go to the clinc beside me at Bank st., Ottawa. They either don't open on their regular times because the doctor is coming at 10;00am iso 9am;00. The second time, the doctor who was on duty @2:30pm 12/05/17 doesn't touch the file of another doctor. I needed to get a stress test due to a heart problem I have and to review my bloodwork results. They have it written on the board that he doesn't do anything like that. What does the word group mean? Doesn't it mean that any doctor can see u if u need him? What terrible kind of service is that?

Submitted May 12, 2017 | flag

2
Cleanliness
2
Facilities
1
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1
Value

I just moved here from BC and am waitlisted on health care connect for 6 mos now waiting for a family doctor. this means whenever I need something I have to go to an Appletree clin ic
these places are terrible. I once waited 3 hrs for a birth control script. 3 hrs is the average wait.
as well the Drs here are TERRIBLE and think they are god. I had a frozen shoulder from yoga and the Dr tried to talk me out of it telling me to do arm circles, I had terrible tendonitis and had to argue for. cortisone shot , again the Dr tried to talk me out of it. I went in with vertigo and was told there's no treatment and to go sleep it off. maybe it's a cultural thing but all of the Drs have been Arab and are sooooo rude. their bedside manner is horrific. I'm now driving 100 ima out of the city to see a go just to avoid this place. I love Ottawa but the healthcare system here is embarrassing.

Submitted May 4, 2017 | flag

2
Cleanliness
2
Facilities
1
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1
Value

The Appletree experience is one that leaves us wondering what is happening to healthcare in Ontario. For those of us that once had a family doctor, this would be a terrible "downgrade".

Submitted Feb. 24, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Hi,

My wife took my 2 year old son to see Dr Sahir Shivji, who's our family physician. My son had a fever of 102 degrees Fahrenheit. The location was 2077 Lakeshore Blvd west, Toronto ON.
The 2 women at the reception were Vivian and Divya.
Since my sons heath card was expired, my wife offered to pay for the visit. Both the women and the doctor refused to help and turned them away. I am sure that this horrendous behavior towards a sick 2 year old is unethical and illegal.
Stay Away from them

Submitted Feb. 17, 2017 | flag

2
Cleanliness
1
Facilities
1
Services
2
Value

No one should ever have to wait for two hours AFTER the time of their appointment. No one should be LIED to directly so many times in the span of two hours, either. If you go ask them, they will say you are next: while you entertain yourself by watching other patients go in one after another. There is zero organization. We are a developed nation with a great health care system. What the heck is this abomination putting a stain on something we have worked hard to build? What the heck!?

Submitted Aug. 10, 2016 | flag

2
Cleanliness
2
Facilities
2
Services
1
Value

I have never liked any of the Appletree clinics. They are often dirty, overcrowded and always have long wait times, even with appointments. It is a Doctor Roulette. Turnover is high and you absolutely cannot guarantee that the doctor you see is any good. And you cannot see a doctor for more than one thing which is ridiculous.

I made an appointment for an annual check-up and the clinic at the Bank and Walkley clinic. My appointment was for 9am. I arrived 15 minutes before and waited until after 1pm. When I inquired when I would be seen I was told "When we call you!" I pointed out that I had an appointment for 9am and was told "So does everyone else". When I finally DID get called, the "annual check-up" consisted of eye test (for which the technician wanted me to take off my glasses and look at a chart 20 feet away. I can't see two feet in front of me without my glasses had to ask a co-worker if it was "okay" if I kept my glasses on for the test), height and weight. There was no blood pressure taken, and when I finally got to see the doctor I was in for all of 5 minutes. No breast exam. No Pap test. Just a few vague questions. I lost a day's pay as a result.

The doctor I saw for swelling and blisters on my face misdiagnosed it as a reaction to medication I had been taking for over a month. It was Shingles. Luckily I got a correct diagnosis at the hospital the next day as you have 72 hours to get the anti-viral which will lessen the pain and blistering.

I had to get my 90-year-old mother's prescriptions renewed, which cannot, under any circumstances be done by fax or phone by the pharmacy. So I had to drag her out in her wheelchair, across town, the middle of a blizzard to the only clinic open and wait 45 minutes to get the doctor to take 2 minutes to write a prescription. He then second-guessed the prescription for her Alzheimer's medication based on no examination. At least he gave me the prescription. It was the last time I went to an Appletree clinic. The family medical centre we now go to has walk-ins with doctors I can count on, and prescription renewals without having to drag my mother out in all weather.

Her cardiologist at Appletree, Dr. Shukle, is the only doctor I would see ever again. He is wonderful.

Submitted April 26, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Absolutely terrible facility in Ottawa. Ontario is plagued with long waiting times and lack of doctors and these guys take complete advantage of the situation. This place is one of the only facilities in the city that accepts temporarily uninsured patients. After numerous visits, these "doctors" failed to correctly identify a routine issue. We were unaware of their incompetence until we were travelling out of the country - in a barely first world nation -and we had the issue diagnosed correctly in 30 minutes.

We only fully learned the depth of their incompetence when we visited there for a FOLLOWUP to this now KNOWN condition. Even KNOWING the correct solution, these defects forced us to wait in an examination room while they googled the condition WE told them about. With all of this information, from us, they STILL administered the WRONG test.

Since this is the treatment you'll get from the EDUCATED people working here. Just imagine what sort of service you get from the drones that manage the intake desk.

Submitted Jan. 13, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst Clinics I have ever experienced. Their policies are terrible, e.g. you have to wait for a regular patient visit to get a regular prescription drug renewed. I even have a suspicion that they instruct their doctors to not put repeat on the prescription so they can cheat OHIP out of a needless checkup fee on a periodical basis.
The worst part is that they do not even pretend to care about their clients, they plain outright told me to go elsewhere if I did not like their policies, which is exactly what I plan to do. Maybe the grass is not greener on the other side, but I cannot support a business that does not even pretend to care about its customers, and that is all they are, a greedy business. You get better treatment at Walmart!

Submitted Sept. 29, 2015 | flag

3
Cleanliness
3
Facilities
1
Services
3
Value

Went there because I had difficulty swallowing and my regular doctor wasn't available. Dr. there suggested that it was an eating problem and that I should chew more thoroughly. Went for a second opinion when my doctor returned, and was diagnosed with cancer. If I had relied on an Appletree doctor, I would not have survived.

Submitted July 7, 2015 | flag


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