Rate Appletree Medical Group
Ratings for Appletree Medical Group
I feel sorry for the people who have to work in, and the patients who seek care in such dingy, deplorable conditions, which we are seeing first hand at various Appletree Medical clinics today! My wife and I had the pleasure of visiting four locations in Ottawa today, before finding one with a health practitioner, qualified to administer a B12 shot. Furniture looks like it came from a dump, wile carpets, walls and counters are simply DIRTY!
Incompetent children as frontline support and a computer that takes appointments equates to zero compassion and zero empathy for a group that doesn't belong in the Canadian medical industry. Donald Drumpf USA style medical facility does not integrate with our Canadian Healthcare Industry!!! Be wary Canada!!!!!
I checked in today 5 o’clock, seeing 0 patient in line. After an hour, I went back to nurse and asked as nobody showed up during an hour. And she didn’t had any clue why am I seating there in examination room. She was only trying to respond as doctor is busy with some other matter. The company - Appletree Medical group - dose not have any complain system in place either. What rediculous service, just because being a patient, we are in need of them, they want us to just blindly follow them ... f*** stupid people ...
I went to the Appletree Clinic at 368 Slater, Ottawa. The waiting time was ok. I went to the pharmacy to get my prescriptions. At the pharmacy one of the prescriptions were not available no where. So the pharmacist tried communicating with the Dr. to have an alternative that same day. The clinic never returned the call. The pharmacist and I called the next day to see if it was possible to get another prescription they finally answered but the pharmacist needed a signature so the clinic gave him a fax number it never worked. So I never got my prescription before closing time - Very frustrated client
Signed a medical release form because I’m fairly new to Ottawa and have not yet had a family doctor. She spoke to my previous specialist but since then I haven’t been able to get a hold of her and there has been no attempt to contact me on her part. This is extremely frustrating as I am on some life/death meds.
Was 2573 baseline location. Filthy, no air-conditioning in waiting room. I had an appointment and was seen 50 minutes late by Dr. Laval who was rude, condescending, and insisted on talking over me and interrupting every sentence. When I was permitted to speak, she argued with everything I said.
Was at 2948 baseline road in Ottawa today. The washroom had feces on the toilet, had no paper towel to dry hands, this is unacceptable. I had 2 appts, after my first i was told to return to waiting room for my second, at no time did anyone tell me i had to register again, i sat for an hour waiting. Then another half hour once i spoke to someone. I am so disgusted with appletree and wish we had more family doctors who actually care. Oh and fyi, if you have a severe reaction to a medication, good luck reaching anyone.