Rate Appletree Medical Group
Ratings for Appletree Medical Group
Signed a medical release form because I’m fairly new to Ottawa and have not yet had a family doctor. She spoke to my previous specialist but since then I haven’t been able to get a hold of her and there has been no attempt to contact me on her part. This is extremely frustrating as I am on some life/death meds.
Was 2573 baseline location. Filthy, no air-conditioning in waiting room. I had an appointment and was seen 50 minutes late by Dr. Laval who was rude, condescending, and insisted on talking over me and interrupting every sentence. When I was permitted to speak, she argued with everything I said.
Was at 2948 baseline road in Ottawa today. The washroom had feces on the toilet, had no paper towel to dry hands, this is unacceptable. I had 2 appts, after my first i was told to return to waiting room for my second, at no time did anyone tell me i had to register again, i sat for an hour waiting. Then another half hour once i spoke to someone. I am so disgusted with appletree and wish we had more family doctors who actually care. Oh and fyi, if you have a severe reaction to a medication, good luck reaching anyone.
For two times now, I go to the clinc beside me at Bank st., Ottawa. They either don't open on their regular times because the doctor is coming at 10;00am iso 9am;00. The second time, the doctor who was on duty @2:30pm 12/05/17 doesn't touch the file of another doctor. I needed to get a stress test due to a heart problem I have and to review my bloodwork results. They have it written on the board that he doesn't do anything like that. What does the word group mean? Doesn't it mean that any doctor can see u if u need him? What terrible kind of service is that?
I just moved here from BC and am waitlisted on health care connect for 6 mos now waiting for a family doctor. this means whenever I need something I have to go to an Appletree clin ic these places are terrible. I once waited 3 hrs for a birth control script. 3 hrs is the average wait. as well the Drs here are TERRIBLE and think they are god. I had a frozen shoulder from yoga and the Dr tried to talk me out of it telling me to do arm circles, I had terrible tendonitis and had to argue for. cortisone shot , again the Dr tried to talk me out of it. I went in with vertigo and was told there's no treatment and to go sleep it off. maybe it's a cultural thing but all of the Drs have been Arab and are sooooo rude. their bedside manner is horrific. I'm now driving 100 ima out of the city to see a go just to avoid this place. I love Ottawa but the healthcare system here is embarrassing.