Rate Appletree Medical Group
Ratings for Appletree Medical Group
The worst of the worst care. Every time I have been here I have found myself seeking further care in an emergency room. Both times the doctors ( at appletree) had given a wrong diagnosis. The doctor was quick to tell me I had quite a bad infection, yet didn't see fit to even take my temperature. This past wrong diagnosis could have been detrimental. The nurses and front-line staff are not particularly friendly or approachable either. Rare to even see their secretary at the front desk. It is much more worth your time to sit in an emergency room for a few hours and seek real care instead of wasting hours here.
It's really hit or miss with Appletree. I now have a family doctor, but relied on Appletree for care for around 13 years. You can try to always see the same doctor, which means going to multiple locations. If you chance to see a different one, be prepared to have to justify a renewal of a medication you've taken without problems for 20 years, and then issued an Rx for a "temporary supply" so that new doctor can see how it works for you. Unbelievable. All my records are right there and accessible, but he just had to see for himself. On other visits, I was treated as if I didn't know my own body or symptoms, accused of just "being after antibiotics," which makes no sense at all, and being left shivering in an exam room for over an hour with a high fever. I escaped when my doctor at Appletree finally moved out and took her patients with her. I'm so happy I don't have to go here anymore.
There is no 0 on the rating. Montreal rd location is worst than worst. My son went for a repeat on medication since he doesn't have a family doctor yet. He was in the waiting room for 2 hours then 1 and 1/2 in a room. Total wait time was 3 1/2 hours for a 5 minute appointment. I went a few weeks ago because I couldn't see my family doctor for a another week. 2 patients ahead of me and i waited 1 hour. I had the flu with a fever and wheezing pretty bad. The doctor said I'm not sick and started to tell me that I'm wasting his time, then refused to even renew a few meds that I desperately needed for asthma. Luckily my pharmacy gave me the meds until I could see my doctor. This doctor then said he was going to RED FLAG me so I can't get any medical help at any of their locations. He made me feel like a hypochondriac drug addict. I can't always easily miss work for appointments which makes it convenient during weekends. This location is so dirty, the furniture does look like it came from the dump. I thought the system was when your sick, #1 doctor, #2 Appletree, #3 Urgent care then #4 the hospital. They are so busy being penny pinchers as to make sure they scam the OHIP system to pay incompetent doctors the biggest salary possible. I guess now we wait until someone dies to investigate this greedy scammers.
I feel sorry for the people who have to work in, and the patients who seek care in such dingy, deplorable conditions, which we are seeing first hand at various Appletree Medical clinics today! My wife and I had the pleasure of visiting four locations in Ottawa today, before finding one with a health practitioner, qualified to administer a B12 shot. Furniture looks like it came from a dump, wile carpets, walls and counters are simply DIRTY!
Incompetent children as frontline support and a computer that takes appointments equates to zero compassion and zero empathy for a group that doesn't belong in the Canadian medical industry. Donald Drumpf USA style medical facility does not integrate with our Canadian Healthcare Industry!!! Be wary Canada!!!!!
I checked in today 5 o’clock, seeing 0 patient in line. After an hour, I went back to nurse and asked as nobody showed up during an hour. And she didn’t had any clue why am I seating there in examination room. She was only trying to respond as doctor is busy with some other matter. The company - Appletree Medical group - dose not have any complain system in place either. What rediculous service, just because being a patient, we are in need of them, they want us to just blindly follow them ... f*** stupid people ...
I went to the Appletree Clinic at 368 Slater, Ottawa. The waiting time was ok. I went to the pharmacy to get my prescriptions. At the pharmacy one of the prescriptions were not available no where. So the pharmacist tried communicating with the Dr. to have an alternative that same day. The clinic never returned the call. The pharmacist and I called the next day to see if it was possible to get another prescription they finally answered but the pharmacist needed a signature so the clinic gave him a fax number it never worked. So I never got my prescription before closing time - Very frustrated client