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Appletree Medical Group

Appletree Medical Group

Urgent-care
34 reviews

Rate Appletree Medical Group

Cleanliness
Facilities
Services
Value

Ratings for Appletree Medical Group

1
Cleanliness
1
Facilities
1
Services
1
Value

Dismissive and hostile service. Very unpleasant front desk staff. Dirty waiting room.

flag | Submitted September 14, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

I was noticed to cancel physical examination which was booked 6 months ago. What a fxxk clinic, no reschedule, OHIP does not cover the full service, so doctor is away.

flag | Submitted September 11, 2018

2
Cleanliness
2
Facilities
1
Services
1
Value

Kinda dirty and not organized . Long waits and understaffed

flag | Submitted April 28, 2018

4
Cleanliness
2
Facilities
1
Services
1
Value

The worst of the worst care. Every time I have been here I have found myself seeking further care in an emergency room. Both times the doctors ( at appletree) had given a wrong diagnosis. The doctor was quick to tell me I had quite a bad infection, yet didn't see fit to even take my temperature. This past wrong diagnosis could have been detrimental. The nurses and front-line staff are not particularly friendly or approachable either. Rare to even see their secretary at the front desk. It is much more worth your time to sit in an emergency room for a few hours and seek real care instead of wasting hours here.

flag | Submitted April 27, 2018

2
Cleanliness
2
Facilities
3
Services
5
Value

It's really hit or miss with Appletree. I now have a family doctor, but relied on Appletree for care for around 13 years. You can try to always see the same doctor, which means going to multiple locations. If you chance to see a different one, be prepared to have to justify a renewal of a medication you've taken without problems for 20 years, and then issued an Rx for a "temporary supply" so that new doctor can see how it works for you. Unbelievable. All my records are right there and accessible, but he just had to see for himself. On other visits, I was treated as if I didn't know my own body or symptoms, accused of just "being after antibiotics," which makes no sense at all, and being left shivering in an exam room for over an hour with a high fever. I escaped when my doctor at Appletree finally moved out and took her patients with her. I'm so happy I don't have to go here anymore.

flag | Submitted April 17, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

There is no 0 on the rating. Montreal rd location is worst than worst. My son went for a repeat on medication since he doesn't have a family doctor yet. He was in the waiting room for 2 hours then 1 and 1/2 in a room. Total wait time was 3 1/2 hours for a 5 minute appointment. I went a few weeks ago because I couldn't see my family doctor for a another week. 2 patients ahead of me and i waited 1 hour. I had the flu with a fever and wheezing pretty bad. The doctor said I'm not sick and started to tell me that I'm wasting his time, then refused to even renew a few meds that I desperately needed for asthma. Luckily my pharmacy gave me the meds until I could see my doctor. This doctor then said he was going to RED FLAG me so I can't get any medical help at any of their locations. He made me feel like a hypochondriac drug addict. I can't always easily miss work for appointments which makes it convenient during weekends. This location is so dirty, the furniture does look like it came from the dump. I thought the system was when your sick, #1 doctor, #2 Appletree, #3 Urgent care then #4 the hospital. They are so busy being penny pinchers as to make sure they scam the OHIP system to pay incompetent doctors the biggest salary possible. I guess now we wait until someone dies to investigate this greedy scammers.

flag | Submitted April 5, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

this whole company should be shut down.uncaring frontline workers,incompitent dr.s who directly lied to my face. every single thing in this society has been reduced to $.DISCUSTING

flag | Submitted March 29, 2018

1
Cleanliness
1
Facilities
2
Services
1
Value

I feel sorry for the people who have to work in, and the patients who seek care in such dingy, deplorable conditions, which we are seeing first hand at various Appletree Medical clinics today! My wife and I had the pleasure of visiting four locations in Ottawa today, before finding one with a health practitioner, qualified to administer a B12 shot. Furniture looks like it came from a dump, wile carpets, walls and counters are simply DIRTY!

flag | Submitted March 2, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Incompetent children as frontline support and a computer that takes appointments equates to zero compassion and zero empathy for a group that doesn't belong in the Canadian medical industry. Donald Drumpf USA style medical facility does not integrate with our Canadian Healthcare Industry!!! Be wary Canada!!!!!

flag | Submitted February 28, 2018

4
Cleanliness
2
Facilities
1
Services
1
Value

Brutal customer service. Excessive wait times. Dishonest expected wait times.

flag | Submitted February 10, 2018

Doctors at Appletree Medical Group

We don't currently know which doctors work at this location.

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