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 Cook Road Medical Clinic

Cook Road Medical Clinic

Urgent-care
12 reviews

Rate Cook Road Medical Clinic

Cleanliness
Facilities
Services
Value

Ratings for Cook Road Medical Clinic

1
Cleanliness
1
Facilities
1
Services
1
Value

I did not expect that Doc Vostretsov is stupid enough to be a doctor. Simply surprisingly bad, what he does and how he treats. I went to him for 2 years and thought that he was a good doctor. But once I got to see Dr. Lam, it turned out that he was a good doctor and a man. I advise everyone not to go to the dock Vostretsov, it seems that he bought a medical degree. Dangerously.

flag | Submitted October 12, 2018

3
Cleanliness
3
Facilities
1
Services
1
Value

I had the same experience - total waste of time. His advice - get some exercise. But at least he said to talk to your doctor for advice. Can't offer his own recommendation. But he recommends to see your own doctor for advice? Great advice. I'm glad I wasn't the only one who felt brushed off.

flag | Submitted July 22, 2018

3
Cleanliness
3
Facilities
1
Services
1
Value

Dr. Stepan Vostretsov has very poor communication and people skills. Barely listened to me, no eye contact. I felt very uncomfortable with him. Felt like he was totally disinterested. He kept cutting me off - not with his words rather in his mannerisms. Stood the whole time, fidgeting first with a mask and then with a piece of tape. Acted like he was going to leave at any second. I mentioned some pretty significant symptoms and he did not ask me anything about them. I had asked for some blood work and he kept making excuses why he should not give me the test, not because the tests were unreasonable or not fitting my symptoms rather he felt my family doctor might be upset if he ordered the tests. Reluctantly he did order the tests for me. Was very odd. He has a second office and he went there to make requisition. Kind of strange he did not have access to computer in same room he sees patients. I don’t usually pay much mind to these reviews however in this doctor’s case I would suggest to listen. I cannot really comment much on his knowledge or expertise because he was too disinterested to really give me anything to judge.

flag | Submitted July 7, 2018

4
Cleanliness
3
Facilities
1
Services
1
Value

Dr. Stepan Vostretsov is an absolute disgrace of a doctor. Instead of filling my prescription that I have been taking for 7 years from my previous two doctors, he questioned why I needed it and said "Go for hike, make you feel better" in extremely broken English. Thanks doc! I'll try and go for a hike while at work next time my anxiety kicks in! Absolute disgrace.

flag | Submitted May 26, 2018

3
Cleanliness
2
Facilities
1
Services
1
Value

Dr. Stepan Vostretsov it terrible. Made me almost cry when I come out of clinic. I went for my neck n ear pain, he didn’t give me any solution, he said physio therapist are nothing worthy, he didn’t refer me to any other facilities. He said I need strong exercise, what type he didn’t show me, and in his view the physical work out instructors also don’t know the right way. Only he knows and he has no time to show me. He has no quality to be a doctor. I wonder how he is doing his business here.

flag | Submitted March 10, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

Always receive great service, with or without an appointment. Try to fit you in when necessary. Drs are great, always helpful. May have to wait when coming in as a walk-in but worth the wait.

flag | Submitted October 5, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

Frustrating , horrible and unpleasant experience I've ever had in that clinic . I've been there for three hours from admission 'till the doctor came by to attend the patient. Where is the attitude of being professional when food is in your mouth chewing and talking while examining your patient. So disappointed. Rating 0.

flag | Submitted October 5, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

Our experience was horrible. The doctor clearly did not listen to symptoms and didn't even examine my son who turns out has an infection. We will never be returning to this clinic!

flag | Submitted August 8, 2017

2
Cleanliness
2
Facilities
3
Services
1
Value

Horrible clinic, horrible drs unpleasant staff except the woman with white hair.. Not the cleanest place either

flag | Submitted July 3, 2015

3
Cleanliness
3
Facilities
1
Services
1
Value

I did not pay attention to the cleanliness or facilities. the receptionist was excellent. She was efficient, polite and helpful. I had traumatic experience with the doctor.

flag | Submitted February 20, 2015

Doctors at Cook Road Medical Clinic

We don't currently know which doctors work at this location.

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