Rate Victoria General Hospital
Ratings for Victoria General Hospital
THIS IS SPECIFIC TO VGH EMERGENCY ROOM SERVICES
My rating is specific to VGH emergency room - I recently had the worst experience of my life at the VGH emergency I will never deliberately go there ever again and for some reason if I end up it will scare the hell out of me. I found the majority of the staff to be completely ignorant and rude, belittling and and they absolutely need some lessons in High Power and Faith and who really is boss because the patient sitting across from that staff member could very easily be them at any point in they life. These staff members I am talking about need to realize that if could be any one of them in the position of the person they are helping!!!! Seriously, the bad is rampidly rubbing off on the good as well. The employees that were trying to be helpful and compassionate and still doing they re I watched get repremanded for actually being this way. Attitude, attitude attitude. I experienced staff snickering about myself and other patients, I watched them sit and laugh and point while people were in fear or in excessive pain. The person that did my iv drip dripped it in so fast that it left a red mark and burned the entire time even after me asking her not to do it, I seriously watched some of VGH staff member snickering and laughing at patients as they were there for help, the superior attitude and even belittling of patients. Something needs to be done about this NOW.
As for the rest of the VGH every experience I have had has been compassionate, caring, gentle and overall a very safe healing experience. VGH emergency desperately needs to make some long overdue changes as far as staff. Its gotten to a very obvious visible level. I would never recommend anyone ever go to the VGH emergency ever. I have been having a terrible time even trying to just sleep since I was there. I wake up crying and in complete fear!
Submitted Sept. 23, 2015 | flag
Great team of pros. Very clean and food is good. Nurses in training are also awesome
Submitted Sept. 12, 2015 | flag
Thank you dear VGH staff again. I don't remember the name of a tired, sleepy, but extremely helpful doctor, who gave me a simple advice how to get rid of my terrible 3-month pain. My walkin doc and my local ER department did not even try to help me, just kicked out when I refused to take a morphine shot. I have got a relief within 24 hours after I took the med Victoria Hospital doc prescribed. He even ordered two additional tests to make sure I will be fine if discharged (due to my heart condition). Explained everything to me & my scared family (it was 2 am, and he did not seem annoyed with our numerous questions). Nurses are awesome, polite, cheerful, helpful. Many thanks dear Tired Doc & all your collegues. God bless you.
Submitted Aug. 27, 2015 | flag
Can not believe how rude and incompetent the staff at VGH are. From the front intake staff, to the nurses, and even the doctors. Condesending, snooty?attitude, lazy as well. I had a serious concern and was returning for the second time. The one nurse who I dealt with first said, "Oh you're too young for anything dissasterous to be going on"... Really?! At 34 years old I'm quite sure there have been many cancer related deaths.
Next I spoke to the nurse who took my blood sample. I expressed my concerns and wants for a proper ct scan of my lungs to check for lung cancer; as well as an ECG, as I had many sympoms related to CHF, her reply to me was "well wanting and getting dont work at a hospital"! Unbelievable! There continued to be 3 more seperate issues with 2 more nurses and 1 doctor. I will never return to this ER, and I intend to file a formal complaint.
Submitted Aug. 11, 2015 | flag
Only been a couple of times of day surgery and once to the ER.
The service received so far has been excellent on all levels. The staff very kind, helpful and thorough and the waiting times for surgery reasonable. Everything was clean, crisp sheets and neat corridors and halls.
The only complaint was the awful waiting time in the ER for a medium severity injury on a quiet weekday afternoon. Five hours is a long time to wait sitting on a waiting room chair when you are bleeding and in pain. I guess the triage was done somewhere else and they’ve must been busy but it wan’t a pleasant experience anyway.
Submitted June 23, 2015 | flag
A nightmare for me. Compared to others. A horror show.
Never again, I hope.
Had two hips replaced at other Hospitals; No problems there.
Submitted June 1, 2015 | flag
Third world all the way. Very disappointing and disgusting the way things were .
Never change bed linens or wash the bathrooms,
Submitted April 16, 2015 | flag
Filthy washroom for post op patients. A disgrace. I had to try to clean the toilet everytime I had to go. 5th floor care aids were incompetent . One of them kept lowering my bed so that my knees were above my hips despite the fact that I asked her to stop. She said it was hospital policy - when I asked my nurse she told me the young woman was incorrect and I was to follow the instructions on hip replacement! Chair in my room was too low to the floor and unless I stacked several pillows on it I could not sit up. Whenever I rang my bell for help , which was seldom, the care aids who responded were condescending and acted as though I was a bother. The most horrible hospital stay I have ever experienced. The operation and immediate aftercare was excellent but after 4 days of substandard care I was glad to leave. When people are at their most vulnerable they shouldn't have to be worrying about their basic needs. There was also human waste on the floor of the shower for two days! Disgusting!
Submitted March 6, 2015 | flag
Great place to go. very knowledgeable staff. Very effective treatment
Submitted Jan. 21, 2015
My father was in ICU, and then admitted into care for traumatic brain injury. All of the doctors, nurses, specialists were fantastic. The social worker, Heidi, was a gem and was such a big help to us. The hospital is pleasant, clean, and bright. In particular, the rehab dept was impressive. Unfortunately, my Dad was transferred to Duncan hospital and it all went downhill after that happened.
Submitted Nov. 24, 2014 | flag
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