Royal University Hospital

Royal University Hospital

Hospital
18 reviews

Rate Royal University Hospital

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Facilities
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Ratings for Royal University Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

After paying a hefty amount of taxes if we guys get this kind kf services then its a shame. On the name of emergency all the employees just walk here and there doing nothing but eating pizzas and gossiping. Some of the nurses are that much rude that they are obliging us being there. There were no body except a couple of patients in emergency for kids but still it took the full six hours them to see my 1 year old child. Nurses and doctors do earn big bucks but for nothing...i guess.....so disappointed.

Submitted Jan. 29, 2016

2
Cleanliness
2
Facilities
3
Services
2
Value

Really run down. They are short of staff and medicine. Ask for a certain medicine when you are sick, they may not have it.

Submitted Nov. 13, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Recently had thyroid surgery at this hospital, best care from nurses I remember ever in the few hospital stays I have had in my life! Thanks Dr G. Caspar Bell, Dr Christian, and nurses at follow up care.

Submitted Nov. 9, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Extremely poor nursing neurology unit 6th floor no respect for patients or family there were NO SERVICES for family or patient who had severe TBI. NO INFO given to family. Room he was in for 2 months was dirty and point peeling off walls. Emerg and ICU were very good really but went VERY DOWN HILL after being moved to 6th floor

Submitted Oct. 18, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Terrible place to be at. Just worse than 3rd world countries hospitals.

Submitted July 27, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I was at RUH 2 days ago due to a miscarriage (this was my first pregnancy after a long time trying to concieve). I was experiencing strong pains and bleeding and passing clots and rushed to the hospital. Initially I felt my care was good due to 2 compassionate nurses. However, 7-8 hours later and no firm answer or direction. My husband had to go to the nursing station several times to ask about my results and when the doctor would be back. No doctor came back, actually nobody came back with any answers or to tell my husband and I that I miscarried. Instead He got handed a clip board with paperwork where 'miscarriage' was checked off! Nobody explained what happened to me and my baby and nobody had the compassion to provide sympathies for our loss or direct us to any support. We walked out of the ER about 9 hours later, feeling hollow, in shock and devestated. It is hard enough miscarrying a baby without being treated like you and your baby didn't matter and were not worth the time for proper care. We were not given any information about aftercare following a miscarriage . If I can help it, I will not come back to this hospital. It is dirty, the bed I was given had someone's hairs and stains on it and the floors and washroom looked like they had not been cleaned. Definitely hygiene issues appear to be everywhere.

Submitted May 4, 2015 | flag

1
Cleanliness
4
Facilities
4
Services
3
Value

I was in this hospital for 8 days this summer. The lack of cleanliness is frightening. I only had my bedding changed once and that is because I asked them to as there had been blood all down one side for three days. I don't know how they expect to clean the floor strictly with a mop and a pail full of dirty water. In the whole time I was there the floor was never swept. If something gets dropped on the floor it just stays there until the mop swishes it around to another spot. The toilet leaked the whole time I was there so you had to make sure your pants were hiked up so they didn't get wet. I reported it to the nurse numerous times but nothing was ever done about it. I have no problem understanding why the probability of getting an infection in hospital is so high.

Submitted Feb. 10, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I was also brutalized by four male security guards at the direction of a nurse after I wanted to leave for lack of proper care and I was restrained. I am seeking legal advice as well. It was terrifying - thank God my husband finally arrived. I would really like to get in contact with the other female who experienced this.

Submitted Dec. 22, 2014 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Lol spent a week there worse place I have ever been laid in agony for three days waiting for them to figure out what to do .the room was so dirty. That my sister came in and washed the floor around my bed could not eat the food .finaly was rushed from room to a Icu room because of lack of care were in the morning I got out of my bed and pulled the ivs out of my arms and left before they killed me if you are sick and need medical help do not let them take you there

Submitted Nov. 26, 2014 | flag

1
Cleanliness
1
Facilities
2
Services
1
Value

I was never so saddened by the way RUH treated my wife on Aug 16th 2014. My wife phoned me to let me know that she was going to RUH. She was experiencing breathing, and severe side pains. ,with the sounds of throat and chest constrictions. We live out of town and she the car. So I had to wait for family. But, I called up their, and know one knew her, or if she was registered. Finally, my wife called and sat to be registered almost an hour. Then six hours to see a doctor. But That is not what happened after one full day, and night, They phoned me a nurse, laughing about this. I ask her what was funny, she replied, your wife didn't like it when we made personal calls on our cells. and found it offensive I told her would put it way for now . Like O my god! What is she doing making or doing having these calls in the first place? WelI my boss didn't allow calls, I know many bosses don't allow personal calls. So to get horribly even the young nurse conversed to the young intern doctor, laughing and watching her she decided she wanted to go to another hospital, nothing being done or helping her all that time. So all the way across from emergency, up three stair cases to the third floor of the parking lot almost to her car. The three security guards grabbed her bending her left-arm up behind her so bad that that it snapped her left wrist. The security officer kept saying, your not complying Blank Blank your not complying and dropped her to the floor and began to drag her to staircase, and down each floor all men involved and another man watched and laughed where the chairs are to

where the cars go up. no woman is safe alone. It sounds to me they were their man sexual
moment and getting off on it. my wife is tiny. These were 5 men in all and have been looking at legal advice. If a nurse and a in turn can order this done on someone, Security brutality Her measured her severe bruises on her legs, feet hands she now suffers from a injured shoulder and arm and at one point someone took a picture from the walkway to ellis hall I would love to get my hands on those pics! What saddens me too, is no one would help my wife! when brutality was happening. This world is getting scary. I now see security different not safe.

Submitted Oct. 4, 2014 | flag


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