The Credit Valley Hospital

The Credit Valley Hospital

Hospital
32 reviews

Rate The Credit Valley Hospital

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Ratings for The Credit Valley Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

The worst hospital for care, especially oncology care ever. I would never recommend taking a loved one there for cancer treatment. Staff are rude..clerks are worse…do not accommodate patients at all. Miserable miserable people with no professionalism whatsoever, especially when a loved one has cancer. They have misdiagnosed, nurses not knowing and advising incorrectly. Putting undue stress on the patient and family. NEVER TAKE YOUR LOVED ONE FOR TREATMENT THERE..EVER.

Submitted May 24, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
2
Value

It took four month to get an MRI, while my surgeon had to wait to perform a biopsy, in spite repeated request from my family doctor to reduce the waiting time. At the end what I feared the most, the tumor turned to be cancerous. Definitively going some where else for treatment.

Submitted May 17, 2016 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

The Emergency depth. is worst in the world. Nurses are rude. No one cares. Waiting time of minimum 8 to 10 hours. Do not ever go there.

Submitted May 17, 2016 | flag

1
Cleanliness
4
Facilities
1
Services
1
Value

My wife is an ovarian cancer patient well cared for by Dr Fine in the cancer wing. Last Thursday she became quite ill with vomoting and pain. Our palliative nurse and Dr suggested an examination at Emergency at Credit Valley. It would have been easier to go to the new Oakville Trafalgar Hospital but it seemed logical that Credit Valley be the choice as all her hospital records were there. We waited 2.5 hrs to see. Triage nurse and another hour to see a Dr in Emerge. None of the nurses we dealt with nor the Dr had reviewed her records. An exhausting of her abdomen revealed no suspected bowel obstruction. An immediate CT Scan was requested but by 3:30am the following morning no results were shown. I asked to speak to the Emergency room Dr who refused. We decided to. leave anyway. At the last moment were given a message that the Ct Scan revealed no obstruction. The X-ray did shown a large cyst. There is a real problem at that hospital with process in Emergency. The nurses were great it the Dr quite arrogant and defensive. Never again!

Submitted May 2, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
2
Value

My wife was 12 week pragnent and start bleeding so took her to this Emergency at mid night and till morning 9:00 nothing happend except blood test.

I complained to nurse staff and i was told that wit time is 4-8 hours on priority 3 and then she was only examind by a Dr in morning at 9:30 AM

Submitted April 24, 2016 | flag

3
Cleanliness
4
Facilities
2
Services
2
Value

I have been with my parents to other emergency departments and were admitted to other hospitals. Credit Valley is the worst of all. Emergency department very unorganized. long waits are expected in all ER, however at Credit valley you feel that you are neglected. You wait on a chair for hours, no explanations and when you try to communicate with a clerk the answers are rude. there is no caring. As for inpatients, poor communication with family. Discharge planning is extremely bad, you feel that they are working against you not with you. the goal is to discharge the patient not taking into consideration patient needs. I hope that something will be done about it. The hospital has bad reputation.

Submitted April 11, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

I had to see a psychiatrist here and he was very rude and offensive. I do not recommend coming here for mental help, the workers are not nice.

Submitted March 24, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Made us wait 5 freaking hours in emergency!! THIS IS AN EMERGENCY!! need more doctors or faster staff! I just see doctors and nurses slaughing among themselves while people are dying!! This hospital emergency is Reallllly bad!!!

Submitted March 19, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

it is the worst hospital and have no rating . Emergency services worse than third world countries

Submitted Feb. 22, 2016 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

I wanted to inform you about the service I received from the staff at CVH. Earlier in the day, I was transported in an ambulance to The Mississauga hospital and the service I received was great. I had a shortness of breath, a serious cough and was diagnosed with a serious lung infection. I was told to go to the hospital if it got worse.

Then I attended CVH today around 7 pm, since it was closer to my home. My condition got much, much worse. I could not breathe at all and I had serious chest pain. I was admitted to RAZ and had a seat.

I waited for an hour and my pain was unbearable. I advised the nurse at the front desk, Kirsten, that my condition got worse and she told me a nurse would be with me very soon to assess me. I then sat back for almost 45 minutes and watched a few nurses assess four patients who just walked through the door, not to mention one who was laughing and cracking jokes with the patient. I was coughing severely and could not believe I had not received any attention.

I approached the nurse, Kirsten, to tell her I was going to another hospital or walk in clinic since I physically could not breathe and needed attention ASAP. Without even offering any assistance with a doctor sitting by her side, she threw the form at me telling me I had to sign it saying they wouldn't be responsible for my condition when I left.

I mentioned the fact that I waited almost an hour just to be seen by a nurse who was too busy assessing other patients who weren't in a serious condition as I was. She rudely said, "well do you see how busy we are?!" I walked right out the door and I'm heading to the Mississauga hospital now.

I work security at a large, busy mall and my company emphasizes customer service. We deal with high stress situations and we make an effort to prioritize customers with the most important needs. I feel that if I fell unconscious in that room, not a single nurse would have noticed.

Submitted Feb. 18, 2016 | flag


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