Rate The Credit Valley Hospital
Ratings for The Credit Valley Hospital
Good experience with credit valley hospital
Specially icu team
Submitted Sept. 22, 2015 | flag
I had my first pregnancy at valley hospital and I was not happy at all. They stuck me in a room the size of a bathroom. A nurse and doctor could not be in my room at the same time. My husband , baby and I had to be squished in a tiny room for 4 days. Next time I will definitely not be going to valley hospital. Very disappointed with valley.
Submitted Aug. 26, 2015 | flag
Watching my beloved grandfather spend his final days at this institution was a horrific experience. The hospital itself is dingy and dismal. The door across the hall from my grandfather's room was held together with duct tape(?!) Used, discarded tissues littered the stairs, which were also coated in a discernible layer of filth. It seems there are no caretakers, at least not in the time we spent at the hospital...the used tissues never moved.
Hygiene issues aside, the level of care was abysmal. The nurses were cold, callous, and downright condescending, with the exception of Evelyn. I question why most of them chose the healthcare profession in the first place, as it feels as if they are just impatiently waiting for their charges to die so that a bed frees up.
There was one young, bespectacled Asian nurse in particular (I'm sorry I did not get her name) that I hope none of you ever have to encounter. When my poor mother asked earnestly, and politely, whether anything else could be done for my grandfather, she replied "I guess you could pray" in the most flippant and appalling manner. It made my blood run cold.
End of life care, both for the patient and their family, should entail a certain amount of dignity and respect. You will not find it at this hospital. I encourage you, if you have the choice, to go elsewhere so you don't have to suffer as my family has suffered. My grandfather deserved better than this, and your loved ones do too.
Submitted Aug. 11, 2015 | flag
Very Bad experience, long waiting . Receptionist are not nice
Submitted Aug. 3, 2015 | flag
Emergency room is horrible. There are so many stations to go to. Patients just sit there waiting, letting their emergencies get worse. And they are rude.
Submitted June 10, 2015 | flag
Waiting time is terrible even in the emergency department!!!!!
Submitted June 9, 2015 | flag
Had a day surgery done today. The staff is absolutely amazing. I was treated a like a person and not just as a case. Very organized and punctual. I felt comfortable while under care of the staff at the hospital. All the nurses did their job exceptionally well and Dr. Z and Dr. Deepa Kumar were very professional yet approachable. Thank you Credit Valley staff for making my experience at Credit Valley nothing short of amazing.
Submitted May 11, 2015 | flag
Worst hospital facility ever!! Emergency wait is very long and there is not care of visibly sick/suffering patients. Patients is visible pain are made to sit in a chair while there are beds available. Nursing staff is rude ... Barring maybe a couple of them. Doctor in emergency Dr Lin/Lyn (spelling?) did not explain the issue and totally brushed off any questions that were asked by us. He was in a hurry to get out of here. Overall it is the worst hospital experience I have ever had.
Submitted May 11, 2015 | flag
Terrible. You sit and wait. Questions about what to expect only answered with "sit and wait for the doctor..wish I knew what to tell you." Meanwhile security workers walking back and forth while we are supposedly waiting to see a doctor. No updates, nothing!!! Staff sitting around talking about who knows what. And heaven forbid you politely interrupt to ask where the bathroom is!!! 2 hours waiting and counting.
Submitted April 8, 2015 | flag
I was unlucky enough to break my arm in three places and was never seen by the orthopedic surgeon
An emergency. Room on call set it after giving me Ketamine an awake sedation usually reserved for horses
I was seen again after the first cast three weeks should have been one week and at that visit an orthopedic technician manipulated my arm and recast
It was so painful I almost fainted
It's been over a year and I still look deformed
I have instructed my family never to take me to this hospital ever again
Submitted March 2, 2015 | flag
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