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The Credit Valley Hospital

The Credit Valley Hospital

Hospital
36 reviews

Rate The Credit Valley Hospital

Cleanliness
Facilities
Services
Value

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Ratings for The Credit Valley Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital ever...not diagnosing patients properly and making major mistakes..nurse in ICU worst; uneducated and only nice when doctor or other nurse is around.

Submitted July 23, 2016 | flag

5
Cleanliness
4
Facilities
5
Services
3
Value

Very pleasant, a bit slow but courteous and caring staff

Submitted July 12, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Staff were chating .... ignoring patients ........

Submitted July 9, 2016 | flag

4
Cleanliness
3
Facilities
1
Services
2
Value

Looks very nice from the outside, and ok on the inside. Parking is horribly expensive. From my experience, service is extremely slow in emergency and reception staff are ok, and medical staff were poor. Waited 5 hours from evening into early morning, only to be told that there wouldn't be a physician available until later in the morning after they came in for their shift. I only found out about that because I inquired about the long wait time. If I hadn't asked, we would have been there for 12 hours. Wow! Zero stars for communication. As bad as it was, we actually left and went to another hospital. Maternity is good to very good. Unfortunately, on the whole, the feeling I got was that we were not valued. We had better service experiences at Mississauga Trillium (10 and Queensway) and definitely much higher at Sick Kid's downtown.

Submitted July 5, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The worst hospital for care, especially oncology care ever. I would never recommend taking a loved one there for cancer treatment. Staff are rude..clerks are worse…do not accommodate patients at all. Miserable miserable people with no professionalism whatsoever, especially when a loved one has cancer. They have misdiagnosed, nurses not knowing and advising incorrectly. Putting undue stress on the patient and family. NEVER TAKE YOUR LOVED ONE FOR TREATMENT THERE..EVER.

Submitted May 24, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
2
Value

It took four month to get an MRI, while my surgeon had to wait to perform a biopsy, in spite repeated request from my family doctor to reduce the waiting time. At the end what I feared the most, the tumor turned to be cancerous. Definitively going some where else for treatment.

Submitted May 17, 2016 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

The Emergency depth. is worst in the world. Nurses are rude. No one cares. Waiting time of minimum 8 to 10 hours. Do not ever go there.

Submitted May 17, 2016 | flag

1
Cleanliness
4
Facilities
1
Services
1
Value

My wife is an ovarian cancer patient well cared for by Dr Fine in the cancer wing. Last Thursday she became quite ill with vomoting and pain. Our palliative nurse and Dr suggested an examination at Emergency at Credit Valley. It would have been easier to go to the new Oakville Trafalgar Hospital but it seemed logical that Credit Valley be the choice as all her hospital records were there. We waited 2.5 hrs to see. Triage nurse and another hour to see a Dr in Emerge. None of the nurses we dealt with nor the Dr had reviewed her records. An exhausting of her abdomen revealed no suspected bowel obstruction. An immediate CT Scan was requested but by 3:30am the following morning no results were shown. I asked to speak to the Emergency room Dr who refused. We decided to. leave anyway. At the last moment were given a message that the Ct Scan revealed no obstruction. The X-ray did shown a large cyst. There is a real problem at that hospital with process in Emergency. The nurses were great it the Dr quite arrogant and defensive. Never again!

Submitted May 2, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
2
Value

My wife was 12 week pragnent and start bleeding so took her to this Emergency at mid night and till morning 9:00 nothing happend except blood test.

I complained to nurse staff and i was told that wit time is 4-8 hours on priority 3 and then she was only examind by a Dr in morning at 9:30 AM

Submitted April 24, 2016 | flag

3
Cleanliness
4
Facilities
2
Services
2
Value

I have been with my parents to other emergency departments and were admitted to other hospitals. Credit Valley is the worst of all. Emergency department very unorganized. long waits are expected in all ER, however at Credit valley you feel that you are neglected. You wait on a chair for hours, no explanations and when you try to communicate with a clerk the answers are rude. there is no caring. As for inpatients, poor communication with family. Discharge planning is extremely bad, you feel that they are working against you not with you. the goal is to discharge the patient not taking into consideration patient needs. I hope that something will be done about it. The hospital has bad reputation.

Submitted April 11, 2016 | flag


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