Toronto East General Hospital

Toronto East General Hospital

Hospital
26 reviews

Rate Toronto East General Hospital

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Ratings for Toronto East General Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

Management is horrible and don't try to complain to the higher ups. They do nothing. Management is all related some way some how. How do you think they get their big positions. Director of Nursing Irene makes sure everyone under her she is able to control. What Director have you ever heard of sits in to fire a front line employee on behalf of their Godson an smiles about it. What hospital does a skit about safety but does NOTHING to keep their employees safe ToRonto East General Hospital.

Submitted Feb. 7, 2016 | flag

1
Cleanliness
1
Facilities
2
Services
1
Value

Don't be fooled. The reason the care is so bad is that the care is by practical nurses if you are luckly, or a personal care support worker if you are not! When I went in for surgery last year,they didn't know what they were doing. I nearly cancelled the whole thing! I thanked God that I woke up to the care of a Registered Nurse in recovery. This is what happens when a hospital only cares about saving money and their bottom line and not about good or even safe patient care. Ask for the care from a RN or go somewhere else!

Submitted Feb. 4, 2016 | flag

1
Cleanliness
2
Facilities
1
Services
1
Value

At last --a site where people tell it like it is. The thing I find most terrible about the place is that when you try to politely point out a deficiency you are told that there is no problem. In other words - YOU ARE THE PROBLEM. And going through the "patient relations" office is a complete waste of time and energy, worse than useless. But what do you expect? The person who is suppose to look into your complaint is employed by the hospital ... how do you expect him to bite the hand that signs his pay check?

Submitted Jan. 7, 2016 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

Worked there for many years, management doesn't care about the staff, it is a toxic work environment and it flows down towards the patients sadly. I only stayed because I thought making money could compensate for lack of respect from an employer. It wasn't until my health was in danger that I left and I wish I had left much much sooner.

Submitted Jan. 6, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

The worst hospital in Canada. The nurses don't seem to have a clue, really ignorant.

Submitted Dec. 2, 2015 | flag

1
Cleanliness
2
Facilities
1
Services
1
Value

What a terrible facility!!!! the nurses are out of this world....rude, inattentive, ignorant and just down right horrible.
The emergency dept is great but once you are admitted the level care is different. i dont have anything good to say....i cant understand the nurses...is this what they are taught at school or maybe they need to go back to school because most of them are in their mid fifties and early sixties.....

Submitted Nov. 10, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I Had a hysterectomy on monday 31 aug @ east general hospital , it was a night mare fiist of all the equipment broke down in the middle of my sugary , i was kick of of the hospital 4 hours after, I refuse to leave because i was in major pain and couldn't stand my heart rate and blood pressure went plundering high but i left 24 hrs after surgery, the nurse were rude when I complain about my pain I was told the by the nurse..what do you expect you had body parts taken out , I was not giver nothing to drink or eat I was told the the kitchen was close... the nurse uniform was dirty they never come to change my bed sheets that was full of blood from my incisions , when i call for assistant they never replied until a half hour after, my private room that my insurance paid for the walls were dry wall patches all over the room and ceiling, It was a night a nightmare at east general hospital I would not send my dog that 15 years old there, this hospital needs to looks at by the ministry of health and the broad of directors need to start doing what they were put there to do, thanks

Submitted Sept. 5, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The nurses are the worst iv ever seen in my life. I cannot believe how rude and ignorant they can be. I can't wait til one of them break a leg or arm and get the same treatment they provide others. :)

Submitted Aug. 17, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The nurses there are so rude, and extremely extremely inattentive. They say they're busy, but they sit and chat with each other at the desk, while completely ignoring the patients and their families. They make your already scary and stressful time 100 times worse. I thought nurses were supposed to help people, not make them feel like garbage.

Submitted Aug. 7, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I wish that it was possible to give a rating in the negative. My father was admitted to Toronto East General after a stroke. He was prone to wandering (due to dementia) and I had told the staff this. I got a call in the middle of the night from a nurse saying that my Dad was missing from his room. When I got to hospital I found out that my Dad was returned to the hospital by a cab driver who would not let my Dad enter his cab because my Dad was still attached to his IV pole. My Dad was sent to St. Mike's for tests without my consent or knowledge. When I went to East General to visit my Dad the nurses on staff did not know where my Dad was! (By the way once I found out where my Dad was I went immediately to that hospital (St. Mike's) and pleaded with the staff to keep my Dad. Staff at St. Mike's told me that my Dad had to return to his hospital of origin. Staff at St. Mike's did require my consent before each procedure)
Once back at East General my Dad started having seizures and the staff there were supposed to bathe him in bed. He was given a shower in a stall by mistake where he had a seizure. In the days before my Dad's death I entered his room to see an assistant trying to feed my unconscious Dad food on a spoon.
Ombudsman in Ontario are unable to manage hospital complaints so the highest I could take this was the Patient Service Representative. The PSR looked into this. We looked at my Dad's record and parts were missing and he had signed for procedures after being deemed "incompetent to make decisions" by hospital staff.
At the time I was 6 months pregnant with no family to help in Toronto other than my husband. We stayed with my Dad all day and left just to catch some sleep or eat. So all of this nonsense happened with very attentive family members. I can't imagine how they treat seniors without family.

Submitted July 22, 2015 | flag


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