Rate Toronto East General Hospital
Ratings for Toronto East General Hospital
Took my partner into the day clinic for urology last Thursday. He was required to take off all cloths, and done gowns and slippers. Moved to inside waiting room. sat with people in cloths and in gowns. Observed nurses entering and exiting examination rooms and equipment rooms without using the sanitizers mounted at every doorway. Noticed this because we just spent a week at St. Mikes Hospital and was used to nurses USING the sanitizers before, and after visiting a patient. When we met with the Doctor we simply sat at a desk and he asked some questions. No examination, so why was the patient required to "suit up" in hospital garb? While waiting we heard one nurse tell the Dr. the patient was sitting on the bed, later we heard the Nurse ask him if those were bed bug bites on him. The answer was yes, made me not so happy to be there. Felt sorry for the nurse. Later in the week we were called to be told our next appointment had to be postponed, as the nurses couldn't handle the extra patient load that day. Seems like a staffing problem is happening here, resulting in compromised care. Called and left a message with the above info for the "patient relations" person, not expecting much however.
Submitted May 16, 2016 | flag
If you recently received so much donations, why is the hospital so crappy
Submitted May 11, 2016 | flag
Awful experience. Sunday (Mothers day) 10am...Triage nurse thinks she is a doctor by telling me I should have went to the pharmacy for medication for food poisoning. You're NOT a doctor I'm severely dehydrated and later needed IV. The green zone nurses.....i'm 42, have had blood work done at least 50 times....and you can't find a vein? Not very competent. Very disorganized department, rude nurses and doctors. Talking to patients in front of me about their condition (put them in a room with a curtain for privacy). I finally get an IV (sit in an uncomfortable hard chair for 2 hrs and hold your arm straight with sciatica pain). I asked for another chair even a bed (answer is firm NO). This hospital ER room is a joke and disgrace to us the Tax Payers!!!!!!! The nurses are supposed to be caring, they should work in a correctional facility instead!!!!!! The only nice staff was an Asian Porter who asked if I needed a blanket and put me in a wheelchair to take me to another department. Thank you Sir.
If you can avoid this place, please do!!!!!!
Submitted May 9, 2016 | flag
Everyone was helpful and on the whole, pleasant. My favorite hospital!
Submitted April 29, 2016 | flag
This is the worst hospital in the city of Toronto. If you go to their emergency room, be prepared to wait for an eternity. They will shuffle you from waiting room to waiting room, even if you are the only person there. It is as if there is one doctor, maybe, who sees patients occasionally, while for the most part watching television, or doing something else other than treating patients. They got a bunch of money recently, but this hospital still sucks. I went in to this emergency room with a serious condition, requiring immediate medical care. There was not a single other patient in sight, yet the one person who would give me an estimate of when I would see a doctor, told me it would take several hours. I took Uber to Mount Sinai, a real hospital run by professionals. The people who run this hospital should be embarrassed, but I think they are more focused on their salaries.
Submitted April 23, 2016 | flag
I wrote the comment below. There is an error. I meant to say that 'common sense would suggest that the time one arrives at the hospital should NOT be a deciding factor in patient treatment.
Submitted March 13, 2016 | flag
Extremely poorly organized emergency department. The emergency department is filthy and I left after 1 hour (dozens of people ahead of me) and waited until the morning to see a doctor near my home. I needed stitches and the bleeding had not stopped all night. I took a risk because I felt I would become ill waiting to see a doctor and would not see one until the morning anyway. People that are physically ill with contagious viruses should be separated in a waiting area from those that have other types of injuries. A few months ago I took a friend who was miscarrying to this emergency department. They put her through the "green" zone which deals with non-emergency issues and I had to keep calling a nurse because she was miscarrying. She eventually saw a gynecologist but the intake process is absurd. I was absolutely stunned. One nurse helped the best she could and did not know why this woman was put through the "green zone" . Clearly, a miscarriage is an emergency. In this area, they see patients by "time". First come, first served. Common sense would suggest that the"time" one arrives in the hospital should be the deciding factor in patient treatment. It was just as disorganized when I went last week. If someone takes a turn for the worse in the "green zone", they should be escalated forward. This is supposed to be an "emergency" department. It is appalling and I suggest that if you have a true emergency, go to downtown hospital.
Submitted March 13, 2016 | flag
Management is horrible and don't try to complain to the higher ups. They do nothing. Management is all related some way some how. How do you think they get their big positions. Director of Nursing Irene makes sure everyone under her she is able to control. What Director have you ever heard of sits in to fire a front line employee on behalf of their Godson an smiles about it. What hospital does a skit about safety but does NOTHING to keep their employees safe ToRonto East General Hospital.
Submitted Feb. 7, 2016 | flag
Don't be fooled. The reason the care is so bad is that the care is by practical nurses if you are luckly, or a personal care support worker if you are not! When I went in for surgery last year，they didn't know what they were doing. I nearly cancelled the whole thing! I thanked God that I woke up to the care of a Registered Nurse in recovery. This is what happens when a hospital only cares about saving money and their bottom line and not about good or even safe patient care. Ask for the care from a RN or go somewhere else!
Submitted Feb. 4, 2016 | flag
At last --a site where people tell it like it is. The thing I find most terrible about the place is that when you try to politely point out a deficiency you are told that there is no problem. In other words - YOU ARE THE PROBLEM. And going through the "patient relations" office is a complete waste of time and energy, worse than useless. But what do you expect? The person who is suppose to look into your complaint is employed by the hospital ... how do you expect him to bite the hand that signs his pay check?
Submitted Jan. 7, 2016 | flag
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