Rate Toronto East General Hospital
Ratings for Toronto East General Hospital
I wish that it was possible to give a rating in the negative. My father was admitted to Toronto East General after a stroke. He was prone to wandering (due to dementia) and I had told the staff this. I got a call in the middle of the night from a nurse saying that my Dad was missing from his room. When I got to hospital I found out that my Dad was returned to the hospital by a cab driver who would not let my Dad enter his cab because my Dad was still attached to his IV pole. My Dad was sent to St. Mike's for tests without my consent or knowledge. When I went to East General to visit my Dad the nurses on staff did not know where my Dad was! (By the way once I found out where my Dad was I went immediately to that hospital (St. Mike's) and pleaded with the staff to keep my Dad. Staff at St. Mike's told me that my Dad had to return to his hospital of origin. Staff at St. Mike's did require my consent before each procedure)
Once back at East General my Dad started having seizures and the staff there were supposed to bathe him in bed. He was given a shower in a stall by mistake where he had a seizure. In the days before my Dad's death I entered his room to see an assistant trying to feed my unconscious Dad food on a spoon.
Ombudsman in Ontario are unable to manage hospital complaints so the highest I could take this was the Patient Service Representative. The PSR looked into this. We looked at my Dad's record and parts were missing and he had signed for procedures after being deemed "incompetent to make decisions" by hospital staff.
At the time I was 6 months pregnant with no family to help in Toronto other than my husband. We stayed with my Dad all day and left just to catch some sleep or eat. So all of this nonsense happened with very attentive family members. I can't imagine how they treat seniors without family.
Submitted July 22, 2015 | flag
Worst hospital in toronto..maybe even Canada! Ironically, I was born in this hospital. Over the years I feel like it's gotten worse. The staff are completely ignorant and just down right rude..couldn't care less if your dying infront of them. Most if not all the doctors there are incompetent and seem like they weren't educated properly in their field. Lots of student MDs at this hospital. I find that most of their opinions are complete guesses. They make me feel as if they are running back and forth to check google for answers!!! If you can avoid it, avoid this place like the plague!
Submitted July 9, 2015 | flag
The patients are neglected and the bedside manner is highly unprofessional.
Submitted May 5, 2015 | flag
I had a stroke in 2012. I live alone and don't talk to anyone. My headache had started Friday and by Sunday the headache was more painful than I've heard of. In ER the nurse who spoke to noticed I was speaking in 'word salad-fruit salad' and my face drooped on one side. I was sent to wait for someone to call me. 3 hours later ! I passed out then and woke in ICU. Who knew having a stroke wasn't too important
Submitted May 4, 2015 | flag
I worked their for 25 years....the hospital staff work their assess off...guess what they work longer, for less pay, and a garbage government.....people are human...even hospital workers putting up with stresses the population will never know....
Submitted April 26, 2015 | flag
I had day surgery here, a cholecystectomy in 2010. Was very impressed with surgeon as well as nurses. Also very impressed with cleanliness of the hospital, especially given that it is an older building.
Submitted March 13, 2015 | flag
My mom is in palliative care with stage 4 ca. She is being discharged soon despite her failing condition. I keep being told she is stable in her unstableness? She has had a few falls since being there over the past few weeks but more importantly she had 3 falls last week alone, but according to the powers that be...she is not deteriorating? Go figure. Perhaps they don't feel that she is dying fast enough to satisfy them.
Submitted Oct. 2, 2014 | flag
Two sisters with strokes sent to ER. One arrived 10am paralysed on right side; not seen until 4 pm. Eventually placed in palliative care with almost no attention paid to her despite repeatedly almost falling out of bed. Treatment overall was shocking. Second sister taken to ER immediately after having major stroke. Clot-busting drug refused her ostensibly because the precise time of her stroke was not recorded despite immediate action taken by neighbour after event
Submitted June 19, 2014 | flag
Waited for 12hrs just to see a doctor very very poor service
Submitted Dec. 15, 2013 | flag
Hip replacement infected in hospital, 2 more surgeries to clear but 2 years of home and hospital visits with antibiotics to cure. Parking cost over $1200. Why no concern from hospital? Surgeon great.
Submitted Sept. 15, 2013 | flag
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