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Toronto East General Hospital

Toronto East General Hospital

Hospital
36 reviews

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Ratings for Toronto East General Hospital

4
Cleanliness
3
Facilities
3
Services
3
Value

Went to the Triage Clinic by referral from my GP. The nurse wrote down my symptoms & said the Dr would see me shortly. About 20 min later the resident came in & examined me. She too said the Dr would be in. I said I wouldn't wai lipong becaypuse I'd had a couple of stressful days & I wanted to go home which was 1 1/2 hrs away besides, they were not busy (I didn't say that, but thought it) Finally both the Dr & resident came in & the Dr told me that he felt my symptoms were not of a serious nature & believed that one of my meds could very well be the culprit & he explained why which made perfect sense to me. He said he could make a change now, or I could just go on feeling the way I do..or I can speak with my GP about it. I stated the latter because my GP would get the report which would be far more accurate than I could ever explain. Agreed. There wasn't any blood work done because My GP had blood tests results from very recently..all was clear. I then left.
I will say that I disagree with some of the comments here about the hospital being dirty. The hospital is aging, that's true but I certainly would not say it is dirty at all.
I don't agree with completely changing the hospital name because of a very generous donation that was received. Perhaps a wing could have been named etc but to completely change the name when it has always been The Toronto East General Hospital is very confusing for a lot of people. For generations it was known as T.E.G.H . I for one was born there 68 yrs ago, had all my surgeries there, & find the new name strange. $50 million is quite a gift..but to change the name?? .. THAT should have been left alone.

Submitted July 28, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Have been misdiagnosed twice, both times life threatening. When the ambulance came to my house I told the anywhere bit east general.

Submitted July 4, 2016 | flag

1
Cleanliness
2
Facilities
1
Services
1
Value

I was stunned at the lack of order and communication every section the hospital I was forced to be part of from emergency to rooms. I am still suffering from and fighting because of the mistreatment I received at this hospital. Avoid if possible.

Submitted June 9, 2016 | flag

1
Cleanliness
3
Facilities
2
Services
2
Value

Took my partner into the day clinic for urology last Thursday. He was required to take off all cloths, and done gowns and slippers. Moved to inside waiting room. sat with people in cloths and in gowns. Observed nurses entering and exiting examination rooms and equipment rooms without using the sanitizers mounted at every doorway. Noticed this because we just spent a week at St. Mikes Hospital and was used to nurses USING the sanitizers before, and after visiting a patient. When we met with the Doctor we simply sat at a desk and he asked some questions. No examination, so why was the patient required to "suit up" in hospital garb? While waiting we heard one nurse tell the Dr. the patient was sitting on the bed, later we heard the Nurse ask him if those were bed bug bites on him. The answer was yes, made me not so happy to be there. Felt sorry for the nurse. Later in the week we were called to be told our next appointment had to be postponed, as the nurses couldn't handle the extra patient load that day. Seems like a staffing problem is happening here, resulting in compromised care. Called and left a message with the above info for the "patient relations" person, not expecting much however.

Submitted May 16, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

If you recently received so much donations, why is the hospital so crappy

Submitted May 11, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Awful experience. Sunday (Mothers day) 10am...Triage nurse thinks she is a doctor by telling me I should have went to the pharmacy for medication for food poisoning. You're NOT a doctor I'm severely dehydrated and later needed IV. The green zone nurses.....i'm 42, have had blood work done at least 50 times....and you can't find a vein? Not very competent. Very disorganized department, rude nurses and doctors. Talking to patients in front of me about their condition (put them in a room with a curtain for privacy). I finally get an IV (sit in an uncomfortable hard chair for 2 hrs and hold your arm straight with sciatica pain). I asked for another chair even a bed (answer is firm NO). This hospital ER room is a joke and disgrace to us the Tax Payers!!!!!!! The nurses are supposed to be caring, they should work in a correctional facility instead!!!!!! The only nice staff was an Asian Porter who asked if I needed a blanket and put me in a wheelchair to take me to another department. Thank you Sir.

If you can avoid this place, please do!!!!!!

Submitted May 9, 2016 | flag

4
Cleanliness
5
Facilities
3
Services
4
Value

Everyone was helpful and on the whole, pleasant. My favorite hospital!

Submitted April 29, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

This is the worst hospital in the city of Toronto. If you go to their emergency room, be prepared to wait for an eternity. They will shuffle you from waiting room to waiting room, even if you are the only person there. It is as if there is one doctor, maybe, who sees patients occasionally, while for the most part watching television, or doing something else other than treating patients. They got a bunch of money recently, but this hospital still sucks. I went in to this emergency room with a serious condition, requiring immediate medical care. There was not a single other patient in sight, yet the one person who would give me an estimate of when I would see a doctor, told me it would take several hours. I took Uber to Mount Sinai, a real hospital run by professionals. The people who run this hospital should be embarrassed, but I think they are more focused on their salaries.

Submitted April 23, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I wrote the comment below. There is an error. I meant to say that 'common sense would suggest that the time one arrives at the hospital should NOT be a deciding factor in patient treatment.

Submitted March 13, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Extremely poorly organized emergency department. The emergency department is filthy and I left after 1 hour (dozens of people ahead of me) and waited until the morning to see a doctor near my home. I needed stitches and the bleeding had not stopped all night. I took a risk because I felt I would become ill waiting to see a doctor and would not see one until the morning anyway. People that are physically ill with contagious viruses should be separated in a waiting area from those that have other types of injuries. A few months ago I took a friend who was miscarrying to this emergency department. They put her through the "green" zone which deals with non-emergency issues and I had to keep calling a nurse because she was miscarrying. She eventually saw a gynecologist but the intake process is absurd. I was absolutely stunned. One nurse helped the best she could and did not know why this woman was put through the "green zone" . Clearly, a miscarriage is an emergency. In this area, they see patients by "time". First come, first served. Common sense would suggest that the"time" one arrives in the hospital should be the deciding factor in patient treatment. It was just as disorganized when I went last week. If someone takes a turn for the worse in the "green zone", they should be escalated forward. This is supposed to be an "emergency" department. It is appalling and I suggest that if you have a true emergency, go to downtown hospital.

Submitted March 13, 2016 | flag


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