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Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre

Hospital
40 reviews
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Ratings for Sunnybrook Health Sciences Centre

3
Cleanliness
2
Facilities
2
Services
1
Value

I was referred to the Odette Cancer Centre by MountShe Sinai for Radiation and Dr. Ewa Szumacher. While Dr. Szumacher told me my final diagnosis and told me she was the right Oncologist for me. I found this Oncologist was very bad because during 4 weeks of radiation I saw her only before the radiation started and ONCE during my treatment. Every time the desk told me to see her, she was too busy evaluating new patients. When I complained, she told me to see her nurse assistant. The nurse diagnosed me puss come out at the surgery and sent me away. When I saw my family doctor it turned out to be the cream I used for lubrication. I also requested a female radiation team and got a team of 3 Pakistani and 1 Chinese males. I refused. I was transferred to an all female radiation team. This has to be the worst Oncologist at Sunnybrook. . The next time I saw her was 8 weeks after the treatment, i.e. a total of 3 times during and after Radiation.
My follow up after one year with a mammogram was even worse. I had to attend the Cancer Clinic on the 6th Floor M block, 5 times. I was ordered to have an MRI. Then I was told I needed 5 Biopsies. Dr. Szumacher then told me she was a Radiologist also and had the Committee evaluate the request. When I told her I would only consent when I have seen a registered radiologist. I then saw Dr. Belinda Curpen. She explained that 2 biopsies had to be done at the surgery site because of more cancer and 3 on the right breast at the same locations as done at Mt. Sinai before surgery. When I told I had radiation and that it was impossible to see any cancer for 24 months. She yelled at me: SHUT UP, I HAVE'NT GOT ALL DAY TO ANSWER YOUR QUESTSIONS!!!" IF YOU DO NOT CONSENT TO THESE BIOPSIES, DON'T BOTHER TO COME BACK TO SUNNYBROOK" Dr. Belinda Curpen has to be the rudest doctor I have ever met. All these test and biopsies created so much fear and anxiety for me I was a total wreck. I told Dr. Szumacher I am NOT having 5 biopsies and walked out.
|The cancer clinic on the 6th floor, M block, is always empty now.
I had spoken to my family doctor about all these tests and she agreed with me to return to Mt. Sinai. My mammogram was repeated at Mt. Sinai. Every thing was o.k. - I never needed any biopsies at all.
People who read the above re my radiation treatment need to make up their own mind as the want to deal with these rude doctors.
Submitted Sept. 5, 2016

Submitted Sept. 5, 2016 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

Not impressed, with either of my recent dealings with Sunnybrook. ​First I was referred to the Spinal cord injury clinic, via my caseworker from SCI Ontario, and in conjunction with my family GP. He filled in all the forms and attached a 2-page personal letter, asking for them to consider reviewing my case. I have a long term chronic spinal condition following 2 failed surgeries which have suddenly deteriorated with age.
They didn't even bother responding, this from supposedly the leading center for spinal injury conditions, and they couldn't even be bothered to reply.
My second experience was last week, after being referred for Dental treatment, all organised via my palliative care team. I travelled a long distance, and with great difficulty, for nothing.
The Work up by Student and her mentor was pleasant, and as expected. Then the last Dr stepped in he was instantly rude and arrogant from the offset, then insulting.
He obviously had no intention of treating me and his tactics, I found to be quite despicable and negligent. As his intent was obvious, I had begun leaving while he was speaking, so he felt the need to become insulting too. He could have just said NO! from the outset and saved, a great deal of unpleasantness.

Submitted Aug. 30, 2016 | flag

2
Cleanliness
3
Facilities
3
Services
3
Value

Cancer centre is like an old airport. Dingy and not welcoming. My doctor refused to send me for a second opinion at Princess Margaret, saying they would not see me, even although my family doctor had been told they would with a specialist's referral. Won't do a test in know should be done because it would cost Ohip money. Never mind if it costs me my life. I find my doctor arrogant and dismissive. No compassion or understanding of the fear cancer causes. Too long a wait between tests and next appointment. Too much stress seeing your result on MyChart and then waiting to discuss the results. Going to seek a second opinion where I am given better care and can communicate better with those dealing with my lifeo

Submitted Aug. 2, 2016 | flag

4
Cleanliness
3
Facilities
2
Services
5
Value

had to wait hours, got scared into accepting a small procedure that has resulted in back pain which didn't used to happen. the food court is really far away from the emergency waiting area, there was no entertainment nothing to do but wait and wait and wait.

Submitted July 18, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

One of the worst hospitals I have been to so far. Receptionists have no courtesy when talking to patients on the phone or at the clinic. Papers are misplaced and one staff blames the other while they all work under the same roof and patients who have no idea about their processes and they are treated like a football, pushed from one place to the other. Hopeless !

Submitted June 29, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Stay away from this hospital. This will be my first Father's Day without my wonderful and loving dad. He received bad advice from Dr. Cheung in oncology, received poor treatment from Dr. Klotz and Dr. Hershorn from urology. Stay especially away from urology. Please go to another hospital for urology. I would never recommend this hospital to anyone.

Submitted June 15, 2016

1
Cleanliness
1
Facilities
1
Services
1
Value

Please stay away from this hospital, especially the urology dep't. My dad is gone-due to the poor care that he received there before Christmas. I would never recommend this hospital to anyone!

Submitted June 6, 2016

4
Cleanliness
4
Facilities
1
Services
1
Value

I don't know why asking someone for help when I'm here in the emergency is such a bad thing! I don't need your annoyed stares or reluctancy because I need help getting my grandmother up off her seat, I'm not a strong person ! Don't be an a$$hole if you're working at a place WHERE HELPING PEOPLE IS REQUIRED!

Submitted May 28, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

The best hospital of all I have been to for my parents

Submitted April 10, 2016 | flag

5
Cleanliness
4
Facilities
5
Services
5
Value

I have been going to Sunnybrook for over 30 years for all my Specialists and Emergency visits. I have never had any problems nor unreasonable delays in service. The Doctors and Nurses are friendly and knowledgeable (as they should be).

Submitted Feb. 23, 2016 | flag


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