Rate Mackenzie Health - Mackenzie Richmond Hill Hospital
Ratings for Mackenzie Health - Mackenzie Richmond Hill Hospital
Staff are very slow. Had to wait at the ER for a few hours and the doctor only came after complaining to the staff. When I told a nurse I'd rather leave, I was told to sign a form to say they're not responsible for my health if I left. I sat there for a few hours, with a needle in my arm the entire time, now my arm feels even worse than before. Then they have the guts to tell me they're not responsible? It's obvious it got worse after going to this so called hospital. Why wouldn't they be responsible? Do not come here.
Submitted Dec. 2, 2015 | flag
For elders no help employees are treated bad management are worse
Submitted Nov. 11, 2015 | flag
worst experience ever.....waited 6 hrs to see a doctor....nurses are horrible
Submitted Oct. 10, 2015 | flag
Do not take family members to this ER. By far, the worst er. I don't mind waiting, it's understandable that doctors or nurses are busy. The issue seems to be that the on call emerge doctors just simply don't cate. They send you home so they can do less work, rather than being thorough. My dad was having a heart attack there , right in front of the doctor and the doctor stated that he didn't think it had to do with his heart!! When we told him my father has a heart condition, and had a previous heart attack!!!
Submitted Sept. 26, 2015 | flag
The hospital itself is not terrible as a building. The upgrades have made it nice. HOWEVER, dont let that fool you. This hospital is a complete joke. There is no communication between doctors, nurses and patients. In 3 days I saw FOUR different doctors that all gave different answers about my current status. This hospital is in serious trouble and don't understand how it is still in operation. Serious changes need to be made.
I cant speak for every section of the hospital or every employee but most are in the I dont care mindset.
I am a type 1 diabetic and my blood sugar was not checked for more than 8 hours.... Even after I had asked the nurse multiple times.
STAY CLEAR OF THIS HOSPITAL AT ALL COSTS. If it takes you an extra 20 minutes to go to M.S hospital then go.
Submitted Sept. 8, 2015 | flag
went to hand clinic to be treated for my broken finger. Left with 1 extra insured phalange after splint removing. I was trying to bring therapist's attention to this issue during the treatment(having second phalange insured while fixing another one).Was told its ok ,for now have 2 injured phalanges instead of one. Very unprofessional, please avoid
Submitted Aug. 18, 2015 | flag
This is the worst hospital ever. The emergency staff are awful insensitive but nothing beats the way they treat geriatric patients. As a family member, you feel infinitely worse leaving a loved one in their care. I've seen elderly patients being changed without the curtains. The drs have no bedside manner and treat questions with contempt. The name of the Dr I dealt with is Eric Chu.
Submitted July 27, 2015 | flag
The emergency staff including the nurses, were insensitive, uncaring, belligerent ... lots of negative words here. It's a factory and the staff assembly line workers--in skill and in attitude. Your first experience is a corralling gate supervised by security guards who failed their cop entrance requirements--paramilitary-like. The emergency washrooms were grotesquely dirty enough to be their own source of disease. Worst of all, after waiting many hours, including vomiting 3 times, they take an x-ray and send me home saying I have a virus. 12 hours later I'm in another hospital undergoing an emergency appendectomy. This is not my first very bad experience with them. Once might be explained ... twice is a disease in need of a cure. Stay away from this hospital and don't send them any donaions.
Submitted July 21, 2015 | flag
I was told to be there for 7:45 and then I got a call from the hospital to be there for 8:00 and when I went for my ultra sound appointment the receptionist was rude and said I was late, she didn't care about the phone call and she said I'm suppose to be early, wow unbelievable.
Submitted July 7, 2015 | flag
need to get faster the clinics and the doctors are never on time
need to be nice
need to get along with the patients
Submitted June 27, 2015 | flag
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