Mackenzie Health - Mackenzie Richmond Hill Hospital

Mackenzie Health - Mackenzie Richmond Hill Hospital

Hospital
5 1 1.875 42
42 reviews

Rate Mackenzie Health - Mackenzie Richmond Hill Hospital

Cleanliness
Facilities
Services
Value

Success! Your rating has been saved.

Sorry, we are unable to post this rating. You can only rate a Facility once and our system detected a rating for this Facility from your IP already.

Ratings for Mackenzie Health - Mackenzie Richmond Hill Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

This is the worst hospital ever. The emergency staff are awful insensitive but nothing beats the way they treat geriatric patients. As a family member, you feel infinitely worse leaving a loved one in their care. I've seen elderly patients being changed without the curtains. The drs have no bedside manner and treat questions with contempt. The name of the Dr I dealt with is Eric Chu.

Submitted July 27, 2015 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

The emergency staff including the nurses, were insensitive, uncaring, belligerent ... lots of negative words here. It's a factory and the staff assembly line workers--in skill and in attitude. Your first experience is a corralling gate supervised by security guards who failed their cop entrance requirements--paramilitary-like. The emergency washrooms were grotesquely dirty enough to be their own source of disease. Worst of all, after waiting many hours, including vomiting 3 times, they take an x-ray and send me home saying I have a virus. 12 hours later I'm in another hospital undergoing an emergency appendectomy. This is not my first very bad experience with them. Once might be explained ... twice is a disease in need of a cure. Stay away from this hospital and don't send them any donaions.

Submitted July 21, 2015 | flag

4
Cleanliness
4
Facilities
4
Services
3
Value

I was told to be there for 7:45 and then I got a call from the hospital to be there for 8:00 and when I went for my ultra sound appointment the receptionist was rude and said I was late, she didn't care about the phone call and she said I'm suppose to be early, wow unbelievable.

Submitted July 7, 2015 | flag

4
Cleanliness
5
Facilities
1
Services
1
Value

very slow
need to get faster the clinics and the doctors are never on time
need to be nice
need to get along with the patients

Submitted June 27, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The worst hospital to go to . In general please people avoid this hospital at any price . Even if something is to go wrong no one will help you but they will just try to cover up and push you away . They don't care about the patients well being . Patient relations is worthless I don't know why they even have it there . Terrible . I'm shocked to see the reality of how they treat the patients in mackenzie health . This hospital with its entire employes is terrible terrible .

Submitted May 21, 2015 | flag

4
Cleanliness
4
Facilities
5
Services
4
Value

brought my daughter here via ambulance when she suffered a concussion. Was seen immediately by medical staff. Was given appropriate care and medical intervention. Medical and nursing staff were very attentive and caring. Social worker on unit arranged for a volunteer to take care of our other child whilst our daughter was undergoing investigative procedures. We were given appropriate follow up care by the assistance of the Paediatric care we received.

Submitted April 13, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

It's good to have this chance to say what happened. A few weeks ago, I had serious surgery. Dr. Batay was there to help the surgeon. Dr. Batay introduced himself. He answered all my questions and my family's. Dr. Batay translated for my grandmother who doesn't speak English. He could tell that I was very very nervous. He spoke softly to calm me down. He held my hand while they put me to sleep. He was there when I woke up. His soothing words were very helpful. He reassured me and my family. He returned later in the day to see how I was doing. It is not enough to know your stuff; a doctor should also be a caring human being. All doctors should be like Dr. Batay.

Submitted April 11, 2015 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

They treat you like cattle. They herd you in groups, make you wait HOURS and then when a doctor finally sees you, you are rushed out of there quickly so that they can bill as many as they can. Brutal hospital.

Submitted March 6, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The staff and nurses at the Emergency room are awful, ignorant, rude and inhuman.. Please avoid!

Submitted Feb. 23, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Terrible experience here ! The ER doctors and nurses make you wait for nothing. I was sitting there for hours in pain and they didn't TREAT me good and have no CARE. They are ZERO stars!!! AVOID !!!!!

Submitted Jan. 20, 2015 | flag


Sign up for our newsletter and get the latest health news and tips.