Rate Oakville Trafalgar Memorial Hospital
Ratings for Oakville Trafalgar Memorial Hospital
I was a patient in the emergency room last night. I couldnt have asked for bettter care. Everyone was so compasssionate from the triage nurse, the emerg MD Dr Wong, the emerg nurses and Dr Sharma. They were excellent!
Submitted March 18, 2017 | flag
I went to Oakville Tragalgar on 2 occasions recently. On the first one, I had Atrial Fibrillation which started about 30 min before the SuperBowl. I was in the hospital, treated via electroconversion (which involved me being put under anaesthesia) and was back home by 11 pm. Amazing service and care. On the second occasion, I had an issue with my eye. I was seen, diagnosed with an ulcer and treated and released within 1 hour. Amazing.
Submitted March 11, 2017 | flag
The Emergency Department staff at this hospital are rude and condescending, they give the impression that they hate their job and couldn't care less. I also do not like the fact that you have to stand at a glass partition and explain to the nurse (and everyone else in the waiting room as they are all within hearing distance) why you are there, no confidentiality. Very sour faces for such young female nurses in ER. They need to realize that people are feeling bad when they come in, they don't need to face nurses with the worst attitude ever, there are many posts on this site about the ER Nurses but it appears nothing is done as it was exactly the same just a few days ago.
- Appointment at fracture clinic for 3pm, seen at 5.45pm
- My daughter had reoccurring abdominal pains, blood taken, after waiting a few hours we went to the desk to ask if the results are back, they said they were waiting for the results of the urine test, there was no sample given, we would have just continued to sit there for hours if we had waited for them to let us know the results were in.
There are serious staffing issues at this hospital that should be addressed immediately.
Submitted March 9, 2017 | flag
Emergency department is a disgrace. Worst experiences ever. The waiting was hours and hours while my husband lay in extreme pain.....and they knew it. When we finally were treated the docs were good. But we learned that they have the same staffing levels at the new hospital that they did at the old....what a joke. The new one services 30-40% more patients and no more staff.....how dumb is that. Also....'check-in' for follow up services....xray, fracture clinic, etc....is a friggin joke. we got there an hour early and still we have missed appointments waiting to get 'checked in'. Honestly will avoid that place. Go to Credit Valley....it's an over crowded dump but we have never had a bad experience with staffing or processes. And they seem to know how to triage really well.
Submitted Feb. 21, 2017 | flag
We recently had an amazing surgical experience. The doctors and nurses are very committed!
Submitted Feb. 15, 2017 | flag
From outside, the place looks amazing! Once inside, I noticed very quickly that the housecleaning seriously lacks. I have seen malls more sterile than this beautiful hospital. It's a real shame. I had a family member in the psych unit and was even more blown away by the neglect to keep the space in top looking fashion. You wonder what the parking fees actually go to!
Submitted Feb. 13, 2017 | flag
Easy to get lost but everyone is super understanding about that and theres always people to help
Submitted Feb. 2, 2017 | flag
Wish a hospital as large as this would have better positioned room labels. Easy to get lost. Very clean. Despite one year in operation, staff still not very organised. Lucky I was in bed and had all the time in the world.
Submitted Jan. 17, 2017 | flag
I was in for day surgery...nursing care was great with 2 LARGE EXCEPTIONS!!! My pre admission nurse the week before...whose name is Kathleen has a major attitude. I felt like an impisition to her and gave the attutude that she was forced to do this and even argued with me when I questioned a medication.
The second nurse who wouldn't show or give me her name was in surgical day care. She was training another nurse when I came back from the first recovery room. My nurse...who was extremely caring abd pleasant left for her break...the east/west/pakustani nurse replaced her. She came abd xhecked my bandages and told me to get up and go to the washroom...I hadn't even sat up yet and she didn't help. When I came back to my bed my bag of clothes were on it and she told me to get dressed.. I asked if she could please do up my shoes and she said no but if I put my feet up she might. Uf I could put my feet up or bend over I would have done them myself. I asked for a drink please and she bought ne water...patiebts aroubd me were getting apple juice and cookies from theur nurses. Orderly showed up with a wheel chair and took me to main ebtrance.vstill didn't know about bandages or removal or if sutures coukd get wet.. Surgeon wrote in my file to be at hospital january 18 a.m. to have sutures removed....atill dont know care next day and I am home. Surgeons office closed.
Submitted Jan. 11, 2017 | flag
I developed left side chest pains. It was continuous and throbbing. I thought I was getting a heart attack and as I live alone made way to the emergency at the new hospital on new years day around 11:00 pm. I waiting for 4 hours while they did a Ekg and a blood test. no one got back to me. I had repeatedly asked for a place to lie down. I am over 60 years old They just ignored the pleas and said no rooms and it is a long wait probably 8 hours. The emergency desk had enough staff was having a good time no customer service skills and rude and I thought discriminating ( I am Asian and I know this hospital has discriminating hiring practices as well) as people who were there after me were taken to rooms. I lugged there for another 2 hours and got the same answer so I just left. They make you feel you need to be penalized for coming to seek help. There answers are you came here because you felt it was an emergency so what is your problem you just have to wait no matter how long. This is the stupidest thing I have heard from personnel who are supposed to be companionate and kind. Here people sit in rooms till they have to be wheeled in because cos their appendice burst or on the verge of dying of a heart attack because no one cares and they are not intelligent enough to asses your condition and give some crappy answers so that they can not deal with you.
Worst hospital no good service just show only. waste of tax money so I just left with my pain because sitting slumped in a chair was adding to the discomfort. I saw several people leaving. So the hospital will keep charging the govt for services not provided. Terrible situation. now running at very mediocracy level employing sadists and nurses.
Submitted Jan. 2, 2017 | flag
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