Oakville Trafalgar Memorial Hospital

Oakville Trafalgar Memorial Hospital

Hospital
66 reviews

Rate Oakville Trafalgar Memorial Hospital

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Ratings for Oakville Trafalgar Memorial Hospital

3
Cleanliness
2
Facilities
1
Services
2
Value

It's 29 of April 2016 and I am at general hospital Toronto waiting my girl 23 years old for taking her into surgery room for closing Pfo., hole in her heart....
It's all started November 8 2015 when she wakes up at noon throwing up and not feeling her limps . She barely could make to bathroom... We called 911. They did not help, even asked me if we know when we should call 911????? Ok. We took her to hospital ourself . They gave her pills to stop throwing up. That's it. Next day I took her to family doctor , she could not help. Finally after 4 days I told her to take her to general Toronto . She had major stroke at November 8.
So nobody in Oakville helped my girl, nobody did Mri. Now we at General and I am very disappointed and angry that at that very moment 911 and Oakville hospital failed to recognize stroke. That it......

Submitted April 29, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I suffered from a "Saddle Embolism" in early January and had the BEST AND IMMEDIATE CARE. I did not know how close I was to death, but because of the doctors, nurses, specialists who cared for me who DID KNOW, my life was SAVED.
Yesterday I had to return with some concerns. Yes, I had to wait my turn but again everything was done to check me out and relieve my concerns.
Please understand that everyone was professional, beyond kind and I felt I was given utmost care and respect.
KUDOS to everyone.
I do however think that anything to do with depression, mental illness etc. Is greatly ignored and this needs to improve be ause "depression" can be a "death sentence" too.

Submitted April 1, 2016 | flag

4
Cleanliness
5
Facilities
4
Services
5
Value

What do these negative people expect? A valet at the front door! It's a hospital people!! People are sick or broken. I have been there 4 times for a broken wrist. Each time I have been treated very well, even by staff who admit they are new. The fracture clinic process is a bit slow - I think they should give you a beeper so you can go to the restaurant until paged.
Staff were great.
How could anyone give a low value score. It's FREE from your tax money. Some of the commenters should also learn how to put a sentence together and spell.

Submitted March 30, 2016 | flag

4
Cleanliness
3
Facilities
1
Services
1
Value

Travelled 16 hours on 4 planes to return home and go directly to and receive care from a Canadian hospital (Emergency). 3 hours later I'm asked for a urine sample. An hour after I ask about my blood sample, there are no nurses or rooms available to take it. 6 hours in now and I'm the only one left. No one has told me what is going on.....

Submitted March 29, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

This is the worst hospital ever omg...The nurses and staff..ect. don't even help you or speak to you and you have to wait like hours or a whole day for someone important to even speak to you..like wtf..

I was in the hospital and I was there because I pretty much wanted to die and they didn't take me seriously so they said "you're fine, you can go home now your discharged" and I'm like UM WTF! you're so post to help me!!! They didn't even listen to me!!!

the staff, nurses whatever seemed very fake and rude as well..I don't like fake people..

I'm 17 atm but turning 18 on May 20th and they asked me my birthday like 10 times and I'm like "I already told you!!"

so now my little sister is in the hospital and has been for 3 days now and they let her stay there but they didn't let me that there because I'm ugly. (there judgmental) btw they confiscated her phone and she cannot survive without her phone!!! so she has nothing to do there but sit and wait until they let her go. it's like there holding her hostage there!!

Oh Btw they say there not judgmental there but they are 100% when I was there they kept on looking at me like "ewww" kinda..grr..such bad service at the hospital!!!

they move you around to like 10000 different rooms!!!

the whole wrist band process is very very stupid!

they should have kept the old hospital open as well as the new one open because it would be a lot better having 2 hospitals in the Oakville Area..

So the reason I was in the hospital is because I wanted to die and kill myself and I also cut my wrist but they didn't take me seriously "go home your discharged" they said..and wow..yet I had like 10000 cuts up and down my arms!!! they could have at least put something on the cuts to heal them!!! OMGGG!! Thats the reason I was there!!! to HEALLLLLL!!!

I'm angry at this hospital!! It should close because it's so horrible!!

Submitted March 25, 2016

4
Cleanliness
2
Facilities
2
Services
2
Value

I have never been so disappointed in my experience with "Oakvilles New State of the Art" hospital. I have made 2 trips to emerg for my son over a span of several weeks for 2 separate reasons. Where do I start... The emergency triage area is a joke. There is very little space and no one ever seems to know where to go. The people behind the triage desk always seem to be very rude. Once being visited by the nurse you have to wait again for another person to come and print the bracelet. What a complete waste of time. When you finally get sent to the area to wait for a doctor you sit and wait a long time then you get put into a very nice room. Then your waiting for hours for anyone to come and see you. Both times not one single nurse made her way in to take any vitals. You peek out of the room and the nurses are doing nothing. Just chatting or roaming. Then a doctor shows up and you feel like your rushed through and no real care is given. The hospital was less than busy and the level of service for what is supposed to a great new hospital is poor at best. I know it's new but a hospital is only as good as the people that work there. Management better wake up. There is a lot of work that needs to go on to fix the mess that is currently our community hospital. So much of our taxes have gone into this hospital, make it worth our money and treat us like you care a little!!!

Submitted March 22, 2016 | flag

4
Cleanliness
2
Facilities
1
Services
1
Value

As much as Oakville needed a bigger hospital. I really can't believe the lack of service we have. If you're admitted, good luck getting any proper answers or even a doctor to come see you. Can u believe most doctors don't come in until the end of the day, even if you have concerns? I don't recall this ever happening at the old hospital. The nursing staff is useless. They don't tell you much and rarely come check up on you. Disgusting!!!!

Submitted March 22, 2016 | flag

4
Cleanliness
1
Facilities
1
Services
1
Value

New hospital, same disinterested staff with zero empathy for patients. In fact, it may even be worse than the old hospital. Less than a dozen people in emergency and the wait time was over 7 hours. Staff were casually chatting and walking around with no sense of urgency whatsoever. Along with the lack of empathy, the single most frustrating element of this hospital is the lack of communication. There is no excuse for this. A mother sitting with her sick child with absolutely no clue that she is about to wait for several more hours, without a single word from hospital staff. You're busy? You don't realize that you're busy? You have NO clue that the wait is likely hours? The EMPLOYEES here seem to think they are doing you a favour by showing up. It is a job, a career. No other employer would put up with this type of behaviour. Complete disgrace. No other word for it.

Submitted March 18, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

My mother went to OTMH with all the symptoms of appendicitis (Extreme Abdominal Pain, Loss of appetite, Fever). She was seen in the ER by a doctor who examined her. Ruled out that she had appendicitis and decided she should have an Ultra sound to see what was going on. Her status was not critical apparently so she was sent home and given an appointment the following day for the ultra sound. Over night things get worse and the pain was unbearable. She managed to make it to her ultra sound appointment where they discovered her Appendix was swollen and had become partially perforated. She was immediately sent back to the ER and eventually to the OR for emergency surgery. The surgeon was great and was very professional. The nurses in recovery seemed to be on the ball and very focused on their job. Overall the hospital was very unorganized, the ER staff gave me an un easy and disorganized feeling.

When I arrived on the second day minutes before my mom being sent for surgery the staff were unable to locate her. They sent me to the 7th floor which would eventually be where she was in recovery only to find out she wasn't there. I went back to the ER and we physically had to walk around asking nurses if they knew where my mom was. Someone finally clued in and said she was on the second floor where she was in surgery. Very disappointed with the staff in the ER.. I hope things get sorted out because the old Hospital and staff were fantastic.

Submitted March 3, 2016 | flag

4
Cleanliness
4
Facilities
4
Services
4
Value

BIG hospital. no communication. files are NOT looked at. Most doctors on floors have no idea what you have as they have NOT actually read your chart. Hospital loves to give excuses. Well here is one: Get it together! People come from other cities to be in this hospital. Quit passing the buck and actually look at the patient, talk to them instead of AT them. And don't give me that excuse about work over-load.

The new CEO should be ashamed. The food service to rooms is horrendous. You pass employees in the hallway and hear them arguing about one another. The CLEANERS are a mess. As one told me; it's a clique. No open arms, all unionized BS.

I would fire the Supervisors that head the Food Department, Cleaning Department and whomever hired the many Doctors that take 2 weeks to figure out anything if that.
YES there are some Doctors there that give a dammmm. AND 80% of Nurses DO care and work their butts off; but the other few; the ones that just start their shift and want to be home at the beginning of it? WELL GO HOME.

Submitted Feb. 24, 2016 | flag


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