Rate Oakville Trafalgar Memorial Hospital
Ratings for Oakville Trafalgar Memorial Hospital
My daughter took my granddaughter to emerg 9.00am Sat. 22 October. The person on the desk said it sounded like she was constipated, my granddaughter had very BAD abdominal pain for 16 hours straight, this person told my daughter she should of given her divol & told my daughter that the child should be walking nit carried & made her walk to the bathroom with no results but a lot of pain. My daughter was than left in a waiting room for 3 hours befor she decided it was time to talk to somebody as this poor child was still in pain & nobody had look at her. Then after making this noise a Nurse looked at my granddaughter, 12.30 & said she would send in a doctor. The Dr. came ordered a ultra sound, after US they told my daughter that this little girl who had been in sever pain for 20 hours that she had an appendicitis and needed emergencies surgery. At 4.30 this little girl was operated on, the appendix had ruptured & the puss had to be cleaned out of her abdomen .
This could have been a lot better on my GD if the lady at the front deck had put this little girl on priority list instead this ? person diagnosed my GD without any consultation with a Nurse or a DOCTOR . Very disappointed with the way this was handled the person on the desk should not diagnose the patient ONLY A DOCTOR SOULD DIAGNOSE esp. a SICK CHILD. Children do not usually co. of a pain for NO REASON, VERY POOR
Submitted Oct. 23, 2016 | flag
We have been residents of Oakville for many years and live 5 mins from the hospital. My wife went into labour and had concerns about her labour pain. We called the hospital first to ask whether it was a good idea to come in and were rudely told that we had to go to the hospital where my wife's Ob/Gyn was located. Why does this matter in Ontario where you are entitled to receive care at any hospital? Absolutely disgusted by these people.
Submitted Sept. 19, 2016
Better experience than most other hospitals in Ontario
Submitted Sept. 14, 2016 | flag
Very bad expirence with Emergency Doctor, my husband spent a 8 hours in emergency with a heavy coughing, doctor was upset that he come in with the cough to emergency, did his examination and sent my husband home telling him that he has a cold. 3 days later my husband went to family doctor because he was almost choking with his cough and family Doctor said that he has very bad pneunomia family Doctor couldn't believe that emergency Doctor kick him out from the hospital with so bad health condition . I am very disappointed with the same doctors in this hospital.
Submitted Sept. 10, 2016 | flag
I had a brief stay in the mental health unit. Everybody was professional and kind.
Submitted Sept. 3, 2016 | flag
Was sent to emerge by ambulance after a car accident. Only 1 doctor working. Arrived at 7:40pm. Only saw Dr. Singh at 11:45pm. Nurses and Radiology were kind and very officiant. But we only received the results from Doctor at 3:00am, even though he had the results hours earlier. When he finally came, he only addressed 2 out of the 3 major issues, and told us to wait 20 mins for a prescription and a splint. No instructions on the meds, and thank goodness the nurse saw the ankle also needed taping. Even though she just started her shift. Rediculous waiting for minimal information from the Doctor.
Also disappointed in the design of the brand new building. My daughter is in a powerchair, and while trying to find me in the emerge, the wheelchair door button was positioned too high and blocked by a decorative windowsill. She could not get in. They also locked the doors by the wheelchair parking, with no personnel (security) to help. So my husband went to get the car closer for me (now needing a wheelchair) but could not get back in. It is a hospital, why is it locked?
Submitted Aug. 20, 2016 | flag
Have stayed in numerous. southern Ontario hospitals. This is by far my best experience.
I was admitted via the Emergency Dept with serious heart and kidney problems.
First physician contact was with Dr. Fong. He processed my admission and quickly placed me in the cardiac unit.
I stayed in hospital for over a week.
During my stay I was seen by Dr. Lee and cardiologist, Dr. Sean Jedrzkiewic, as well as nephrologist, Dr Pandeya.
All the physicians were knowledgeable, gave me lots of time and answered all my questions.
During the week's stay, I was treated by many different nurses and technicians. Without exception they were all outstanding.
The food at the hospital to my surprise was good. I appreciated being able to make choices and time of delivery.
I found the nurses to be empathetic, available and very professional.
If I had any complaints it would be with a couple of nursing teams who, on night shifts, used the nursing station as a social centre and forgot that patients were trying to sleep.
Under the difficult circumstances this was a very positive experience.
My sincere thanks.
Submitted July 16, 2016 | flag
Our experience has been nothing short of terrific. My husband had a heart attack and required stents. He was promptly stabilized, sent to Trillium for the procedure and back to Oakville for followup. From beginning to cardiac rehab followup, staff and Drs have been amazing. Thanks to Dr. Lapp, a great doctor and young enthusiastic ER nurses. Thank you!
Submitted July 12, 2016 | flag
Entering emergency brought back bad memories of previous visit just after the opening in 2015, but I was in pain again and enough is enough. Thank you Dr. Ombro (sp?) for hearing my description of how I was feeling not just listening. The tests he order quickly were spot on for identifying cause of my discomfort. Next day back in ER, Dr Fong reviewed all tests and informed me of current medical issue. He immediately arranged for Internist Dr Sohal to review results and meet me. I assume next step would referral to specialist which would mean long wait for appointment. Was I surprise at the decisive plan of action. Dr Sohal admitted me on the spot and schedule op theatre with GI Dr. Bair that afternoon. I woke later in 6th floor room (best view) and wonderful nursing staff two in particular Kay (night) & Nicole (day). I know one would say they were doing their job, but all went beyond 'good' bedside manner. Everyone took the time to hear what I was trying to communicate to them in my own words and answer my questions. I left hospital with next medical step in place (surgeon for future surgery actually took time to stop by to give me his contact data) and discomfort under control. A sincere thank you to these caring professionals.
Submitted June 29, 2016 | flag
I had a good day at the hospital today, going in for a Cardiolite stress test. The volunteers quickly directed me to the right place in this large complex. I dealt with 5 or 6 receptionists, nurses and technicians and they were all courteous and helpful. My test was completed well within the time frame that was communicated to me when I confirmed the appointment. My wife was able to pass the waiting time in the shops and cafeteria in the main lobby. This was my first visit to the new hospital and it was more than satisfactory.
Submitted June 15, 2016 | flag
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