Royal Victoria Hospital

Royal Victoria Hospital

Hospital
39 reviews

Rate Royal Victoria Hospital

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Facilities
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Ratings for Royal Victoria Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

Mental health is unsafe and is run by people who got degrees on-line and in other second rate places. STAY AWAY!!!

Submitted Feb. 5, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

This is the worst hospital ever. The care was non existent to extremely poor. One nurse gave me a bowl and a washcloth and said "here". I had wash my husband after I commented that he hadn't been washed in 5 days. His sheets and pad were brown with blood and perspiration and hadn't been changed in 5 days. If I hadn't been there to take care of him he wouldn't have been cared for at all. The Ministry of Health is getting a detailed letter about this.

Submitted Feb. 4, 2016 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

While waiting in ER I seen bed not changed while several patients used the same bed. Very slow service. The waiting room for the ER it terrible a little room with no windows. The old ER was a lot better and it seems it was a lot more efficient!

Submitted Jan. 24, 2016 | flag

3
Cleanliness
1
Facilities
2
Services
1
Value

This hospital is in dire need of streamlined treatment. My wife and I had to endure 5hrs in various waiting areas with our 2yr old daughter, for a simple X-Ray. I understand the need for triage but if that is going to mean that you with a broken bone, may not be seen by a dr indefinitely while their is someone bleeding in front of you, then there is a problem. Certainly we have more than one X-ray machine and technician in this hospital. We were in a group of about 6 others requiring X-rays and none of us moved the whole 5hrs. Ridiculous! Terrible direction of resources. People were nice tho.

Submitted Jan. 17, 2016 | flag

4
Cleanliness
5
Facilities
5
Services
4
Value

Have been to both cancer centre and surgical units in past two months. Service and care have been wonderful. Wishing my mother had been referred to cancer centre sooner. Check in was quick. All staff provided needed support and information to make informed decisions. Facility is bright and welcoming. Surgical unit is efficient. Kinesiology staff were helpful. And provided extra information for us. The only negative I had was cost if parking.
Wishing my dad could of stayed couple extra days at RVH. Instead of being transferred to the substandard local hospital. Looking forward to seeing his follow up with surgeon and fracture clinic. We are indeed fortunate to have this regional centre of expertise available.

Submitted Jan. 12, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Service and peoples atitudes suck best travel else where

Submitted Dec. 29, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Husband had cancer. Was there many times. ER floor is often dirty. Rooms ditry. Bathroom filled with soiled diaper- had to ask nurse to remove it because I couldn't breath.- how could she not notice the smell?. Palliative care halways lined with smelly soiled linen bins. So much for dying with dignity... Food court has nothing digestible for family members who have long stays. Just go someplace else.

Submitted Dec. 16, 2015 | flag

3
Cleanliness
1
Facilities
1
Services
1
Value

My mother in law had been sent to the Emergency Department at RVH several times in the past couple of years for various issues. This last time she was sent there from her facilitated care place for a dislocated shoulder. She was there from 4:00 in the afternoon & was officially discharged at 4:00 AM the following Tuesday! No-one called for an ambulance until 7:00 AM - 3 hours later! They x-rayed my mother-on-law at 1:00 AM & her shoulder was manipulated back into place at 3:00 AM! This is the height of ridiculous. The woman is 78 years old, is blind & has dementia. Was it really necessary for her to be sitting in Emergency all that time? Is it because she's old & unimportant? Every visit has been for a minimum of 8 hours. And then RVH has the NERVE to request donations? We will take my mother in law anywhere but RVH in the future. We'll gladly spend the money on the ambulance to avoid going there again.

Submitted Dec. 13, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Phenomenal surgical and personal care. The volunteer system and personnel were at your service and most ready to assist. The Central Registration was business like but most pleasant.
Surgeons, Anesthesiologists, Nurses, Physiotherapists and Occupational Therapists or their assistants visited frequently to check and suggest the next steps. Even the food was fine despite my lack of appetite. X-ray service were scheduled in a timely manner with little or no waiting. two patients having joint replacement had a great experience; double knee replacement and a total shoulder replacement. Organized, efficient and personable. Could not have asked for better surgery, post operative care and follow-up visits.

Submitted Dec. 8, 2015 | flag

3
Cleanliness
1
Facilities
1
Services
1
Value

Although supporting your community hospital is something you should do, I just can't. We have all contributed tax dollars to create this new TajMahal and it is good from far but far from good, I feel. It is time the tax payer gets what they pay for..compassionate care, short wait times, and care second to none. None of these things happen at RVH based on recent visits. We deserve better from this hospital! Nurses are rude and staff appear unhappy when encountered. The MRI wait times are the worst in Ontario......for years! The patient is to come first, right? I don't think the administration gets it. I feel the hospital is disconnected from it's community and needs to have forums on a regular basis with the tax payers to hear honest and meaningful thoughts and concerns. The building looks nice. The care is disappointing. There need to be changes, I feel.

Submitted Nov. 23, 2015 | flag


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