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Royal Victoria Hospital

Royal Victoria Hospital

Hospital
53 reviews

Rate Royal Victoria Hospital

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Facilities
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Ratings for Royal Victoria Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

Horrible experience. Was referred by an optometrist after a routine eye exam showed a mass on my brain, and the optometrist wanted a CT and MRI same day as she was very concerned.
Referral faxed to RVH and they were expected my arrival.
Triage to acute.
Nurse was very rude, stating I was fine and saying we were wasting their time. Doctor was the same way. Flashed a light in my eye and told me I was fine, and that the optometrist wasn't an actual doctor. Was released told that there was going to be an MRI appointment and echo set up within weeks. Later that day received an automated call saying to call to schedule the MRI. When we called they said they did not receive the referral from the ER doctor and could not book until they received the referral.

NOTHING got done. How can they rule out a brain tumor/lesion without performing 1 single test....no blood work, no CT no MRI

WASTE OF TIME!

Submitted July 21, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I went there with a kidney stone worse pain ever, 5 am the nurses were prompt to check ️️me in and to provide ️me medicine to realeve that horrible pain then they put some hot blankets , thank you

Submitted June 28, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital I have ever had to go to. I have been to hospitals in 3rd world countries and would honestly rather go back to one of them then ever step foot in RVH again

Submitted June 27, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Was it just a nightmare or did I really just have the most horrible experience in my life at a hospital? I will not go into details because it would scare taxpayers but, wow, I really felt I was in a third world country when treated at the Royal Vic. How embarrassing for Montreal and the Canadian medical system!

Submitted May 28, 2016 | flag

2
Cleanliness
2
Facilities
2
Services
2
Value

I felt deceived and manipulated when the doctors kept saying 'He has a blood infection' when I asked if my husband had Sepsis. I have no idea why they kept avoiding using the correct medical term. Eventually a worker read the diagnosis directly from his chart and my husband was septic like I suspected. I felt betrayed and lied to. A person should not have to go through that to get the truth. We aren't idiots - stop using baby talk and treat us with respect.

As for not being allowed to smoke in your own car - I don't smoke - but my late husbands friend did. He was smoking in his car because he was crying over my husbands terminal cancer and needed a moment alone before he came to say goodbye - then he got a knock on his window and was threatened like a criminal to put it out - so when he came to say goodbye he was rattled and not calm. I think the hospital can spend good money elsewhere. Cigarette smoking is not illegal - no one is committing an offence and frankly, if my husbands friend had not been a frail old man himself - the security guard might have had a fight on his hands. Why provoke people when it is not necessary? How about using that money to keep the ER floors clean instead? More than a few times I have seen garbage on them.

I have rated the facilities as terrible because when we were there the visitor parking was very far from the entrance which was very far from the hospital rooms - all my husbands elderly friends were exhausted by the time they got to the room. Can you please not think of how the parking affects seniors who have mobility issues? Why can't the parking be by the hospital rooms like it used to be?

Submitted May 19, 2016 | flag

1
Cleanliness
4
Facilities
3
Services
1
Value

RVH should send a silent shopper to Southlake for a comparison in Emergency Departments. There is no comparison. Although RVH has great doctors, it ends there. During the day, during the week things are happening. After hours and on weekends, consider the 30 minute drive to Southlake. If you smoke definitely take the drive to Southlake where they don't judge you can are certainly more professional a have adequate staff. I get it that no one wants to work weekends. I would
rather pay to see a doctor, rather than wait 6 plus hours to see a doctor that is stressed out a totally over worked. I suggest that RVH considers hiring some staff that wants to work nights and weekends. Lastly the emergency rooms are filthy! If I was a Doctor I would be embarassed to say that I worked there! Perhaps they should consider having th rooms cleaned every month or so!

Submitted April 23, 2016 | flag

3
Cleanliness
1
Facilities
4
Services
2
Value

The javex is destroying the place it all looks 40 years old and the sinks look dull stop using the javex

Submitted April 15, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
3
Value

Two emerg visits that took in total 16 hours for diagnosis. First visit 2 1/2 hours to see doctor. Second 5 hours to get a bed and see a nurse I went there via ambulance with BP 210/106 and never got vitals checked until 5 1/2 hours later. Something seriously needs to be to help the over worked staff and the patients that are left needlessly waiting for hours for care. Some of these patients have serious health issues and are suffering immensely while waiting to get care. What has happened to our health care system??? Barrie has doubled in population but our hospital beds haven't. We desperately need another hospital in this area.

Submitted April 3, 2016 | flag

2
Cleanliness
1
Facilities
2
Services
3
Value

The nurse at the triage was nice, but the nurse to print my chart was rude, the wait took way too long. I have a fever of >40.0degrees, and a fast heartbeat with high blood pressure (I am normally healthy) but waited 4 hours in the waiting room, then 2 hours in the ER room, where I was told the doctor was minutes way ended up waiting longer. The doctor was excellent though, was very thorough and extremely understanding and kind.

Submitted March 19, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The nurses in emerg are extremely rude and the wait is ridiculous with so many employees walking by with coffee and snacks!? While patients are leaving in tears before even being seen.

Submitted Feb. 28, 2016 | flag


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