Royal Victoria Hospital

Royal Victoria Hospital

Hospital
49 reviews

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Ratings for Royal Victoria Hospital

2
Cleanliness
2
Facilities
2
Services
2
Value

I felt deceived and manipulated when the doctors kept saying 'He has a blood infection' when I asked if my husband had Sepsis. I have no idea why they kept avoiding using the correct medical term. Eventually a worker read the diagnosis directly from his chart and my husband was septic like I suspected. I felt betrayed and lied to. A person should not have to go through that to get the truth. We aren't idiots - stop using baby talk and treat us with respect.

As for not being allowed to smoke in your own car - I don't smoke - but my late husbands friend did. He was smoking in his car because he was crying over my husbands terminal cancer and needed a moment alone before he came to say goodbye - then he got a knock on his window and was threatened like a criminal to put it out - so when he came to say goodbye he was rattled and not calm. I think the hospital can spend good money elsewhere. Cigarette smoking is not illegal - no one is committing an offence and frankly, if my husbands friend had not been a frail old man himself - the security guard might have had a fight on his hands. Why provoke people when it is not necessary? How about using that money to keep the ER floors clean instead? More than a few times I have seen garbage on them.

I have rated the facilities as terrible because when we were there the visitor parking was very far from the entrance which was very far from the hospital rooms - all my husbands elderly friends were exhausted by the time they got to the room. Can you please not think of how the parking affects seniors who have mobility issues? Why can't the parking be by the hospital rooms like it used to be?

Submitted May 19, 2016 | flag

1
Cleanliness
4
Facilities
3
Services
1
Value

RVH should send a silent shopper to Southlake for a comparison in Emergency Departments. There is no comparison. Although RVH has great doctors, it ends there. During the day, during the week things are happening. After hours and on weekends, consider the 30 minute drive to Southlake. If you smoke definitely take the drive to Southlake where they don't judge you can are certainly more professional a have adequate staff. I get it that no one wants to work weekends. I would
rather pay to see a doctor, rather than wait 6 plus hours to see a doctor that is stressed out a totally over worked. I suggest that RVH considers hiring some staff that wants to work nights and weekends. Lastly the emergency rooms are filthy! If I was a Doctor I would be embarassed to say that I worked there! Perhaps they should consider having th rooms cleaned every month or so!

Submitted April 23, 2016 | flag

3
Cleanliness
1
Facilities
4
Services
2
Value

The javex is destroying the place it all looks 40 years old and the sinks look dull stop using the javex

Submitted April 15, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
3
Value

Two emerg visits that took in total 16 hours for diagnosis. First visit 2 1/2 hours to see doctor. Second 5 hours to get a bed and see a nurse I went there via ambulance with BP 210/106 and never got vitals checked until 5 1/2 hours later. Something seriously needs to be to help the over worked staff and the patients that are left needlessly waiting for hours for care. Some of these patients have serious health issues and are suffering immensely while waiting to get care. What has happened to our health care system??? Barrie has doubled in population but our hospital beds haven't. We desperately need another hospital in this area.

Submitted April 3, 2016 | flag

2
Cleanliness
1
Facilities
2
Services
3
Value

The nurse at the triage was nice, but the nurse to print my chart was rude, the wait took way too long. I have a fever of >40.0degrees, and a fast heartbeat with high blood pressure (I am normally healthy) but waited 4 hours in the waiting room, then 2 hours in the ER room, where I was told the doctor was minutes way ended up waiting longer. The doctor was excellent though, was very thorough and extremely understanding and kind.

Submitted March 19, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The nurses in emerg are extremely rude and the wait is ridiculous with so many employees walking by with coffee and snacks!? While patients are leaving in tears before even being seen.

Submitted Feb. 28, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I'd leave no stars if I could. Brother in law was admitted for suicidal tendencies. Told everyone and cops he wanted to die. Next morning....who ever the doctor was that saw him just released him! Nurses have the worst attitude. What a brutal hospital! I used to work at RVH and the attitude that nurses dish out to people who they consider "below them" is horrible!

Submitted Feb. 24, 2016 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

Some Drs share more with ww2 death camp drs especially in the ICU

Submitted Feb. 15, 2016 | flag

1
Cleanliness
2
Facilities
1
Services
1
Value

All i can say is...my father was at this hospital and was diagnosed with Alzeheimer's and he had a urinary tract infection....seniors beware. Cancer centre is the only area where you are treated well.....i can't imagine how many missed diagnoses there are. I recommend you ask, ask questions and hold them accountable. I believe management has alot to do with uncaring staff....over heard staff complaining in the halls. Overall let go of your egos...and if you don't like what you do then find another profession....lives depend on you people. Don't think that everyone that comes in are hypocondriacs....you should be trained to know the difference.
And have common sense.....the staff are like robots, just get through my shift....not present.
RVH you might need NEW management upstairs...things are not changing for the better.

Submitted Feb. 14, 2016 | flag

1
Cleanliness
2
Facilities
1
Services
1
Value

terrible service not friendly the staff are very not caring

Submitted Feb. 12, 2016 | flag


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