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Surrey Memorial Hospital

Surrey Memorial Hospital

Hospital
55 reviews
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Cleanliness
Facilities
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Ratings for Surrey Memorial Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

Had cause to be picked up by an ambulance in Surrey recently. They were going in the wrong direction, and I asked where we were going. "Royal Colombian" the EMT said. "Isn't Surrey Memorial closer?" I asked. "You don't want to go to Surrey, trust me." the EMT replied. Yikes.

Submitted Nov. 23, 2016 | flag

1
Cleanliness
3
Facilities
1
Services
1
Value

Have been to this hospital's ER 3-4 times over the past 2 years. Nurses are RUDE and waste time talking about their personal life or patients private health issues. Doctors stand in the hallway killing time and creating long wait times. When they do see a patient they send you for all the unnecessary tests possible then will address the actual problem HOURS later or not at all. Doctors and nurses don't care about patients or taxpayers other than how much money they can bilk us out of. For every good staff member there are a dozen losers. Billions of dollars are wasted on purpose by doctors in ER for unnecessary tests and as a result they create a 5-6 hour minimum wait in ER everyday. If you question them they get snotty,outright rude and make you wait even longer. They treat you like dirt while not treating you for your health issue then whine how hard they work,how much they have to put up with from patients,how under paid they are and how they should be treated better. I say practice what you preach,practice medicine because that's what we pay you to do or go get a job in the private sector where you will be worked like a dog for minimum wage,part time,no benefits and where you will be fired when you slack off or make mistake after mistake. The staff in this hospital are the problem plain and simple !

Submitted Nov. 10, 2016 | flag

3
Cleanliness
4
Facilities
4
Services
5
Value

Went in with a Kidney stone. Staff where excellent and got me seen asap.

Submitted Sept. 6, 2016 | flag

3
Cleanliness
4
Facilities
4
Services
4
Value

Smh is a great place the staff give the best they can with $ and staff curs. The cleaning staff is an outside agency and they leave much to be desired.
The food is made off site and shipped into hospital it is gross
The laundry is shipped out to be cleaned and infection rate is high

Submitted Aug. 31, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
2
Value

went to the Pedictric Unit at SMH today (second doctor ive seen to fix my toddler today) and waited over an hour. Once the doctor came in (who was an asian male) he did an observation of my sons body and was very rough so my son was crying. He sat down,crossed his legs and said, mom you need to calm your child or I will not see him and walked out. I calmed down my son and waited again for another 15 minutes and a nurse came in and asked why my chart is hanging there and asked wheres the doctor. I told her what happened and she said that shouldnt happen and that shes sorry and went to look for him. I waited another 10 minutes, nothing. So i left and told them they should understand children better and shouldnt work in a pediactric unit if they cant help.

Submitted Aug. 30, 2016 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

Found nurses very rude. Doctors and nurses would not listen to medication concerns. No consistency
as one is transferred from wards to tower.

Submitted July 1, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

Nurses do not seem to care about patients and turn a blind eye when they see you coming to ask them for something. Horrible wait times.

Submitted June 29, 2016 | flag

3
Cleanliness
2
Facilities
2
Services
2
Value

Took my daughter this morning in ambulance to emergency and Registered Nurse Divya was so rude to my daughter who is just 15 years old. No sympathy and courtesy shown to patients.

Submitted June 24, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Help I need transfer papers to get my son out of ICU I feel that he's not being treated very well he also said that two call 250 830-8604 my name is Bonita

Submitted June 20, 2016 | flag

1
Cleanliness
2
Facilities
2
Services
2
Value

There is an improved look for the Surrey Memorial Hospital but the wait in the emergency is just as long or even longer then what it used to be in the older area of the hospital. There is always a long wait in emergency and the nurses do not care for patients needs.

Submitted May 18, 2016 | flag


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