Ridge Meadows Hospital

Ridge Meadows Hospital

Hospital
20 reviews

Rate Ridge Meadows Hospital

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Ratings for Ridge Meadows Hospital

1
Cleanliness
2
Facilities
1
Services
1
Value

My daughter was recently in this hospital and was treated in a demeaning and disgusting manner. She is still having bad dreams about the treatment. The nurses for the most part ignored her, or gave her large doses of medication to knock her out, she feels worse now after being discharged that she did the day she was admitted, the nurses are very unprofessional, unfriendly and disrespectful. They do not care about the patient at all. My daughter is a grown woman and tried to rectify the situation herself, when that did not work her son and I went in to get her out to go to another hospital. Nurse made a big case for her staying and we fell for it. She was discharged the following morning with the same symptoms she went in with. She also went home with some extra problems. She had a nurse push IV liquid into a blown IV now her hand is very hot and swollen. She has hives from some medication that no one would look at. She also has very nasty bruises on her back and no idea how they occurred while she lay in bed. She feels that something happened but can't remember what.
Please if you can go elsewhere !!!!

Submitted Jan. 9, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Dirty, disgusting, doctors and nurses who could't care less, or else just don't remember what's going on. My grandmother was admitted after breaking her hip and the doctor announced to my mom, "Her leg x-ray is fine!" My mother disgustedly said, "She broke her HIP." The doctor looked dumbfounded and said, "Oh. I'll back." She returned to admit my grandma's hip was badly broken and she needed surgery. Oh, and they forgot to remove the surgical staples in her knee (my grandma is 91 and a little confused, she didn't think to mention it; besides that's really the doctor's job anyway, not the patient's!), so she had to make an extra appointment to get them taken out months later, she is lucky she didn't get some nasty infection. I personally refuse to go there anymore myself because I have a heart conditions and they are so uneducated about cardiac conditions I once entered with a heart rate of 135, which is fast but not terribly so, and the doctor seriously said he wanted to use those shock paddles on me-you know, the kind they use on TV when you're dying and they're trying to bring you back to life! I was only 16 years old and I knew this was total insanity. I got up and left. They should close this shithole down.

Submitted Jan. 6, 2016 | flag

4
Cleanliness
4
Facilities
5
Services
5
Value

I have been in Ridge Meadows Emergency frequently over the last few years I have always found the nurses to be helpful , caring and always willing to do what it takes to make my stay as comfortable and stress free as they can. The ER doctors are always kind and efficient. It is always a busy ER and the staff do a great job!

Submitted Nov. 6, 2015 | flag

4
Cleanliness
1
Facilities
1
Services
1
Value

went there last night as I have had stomach pain for the past couple weeks. triage nurse asked me what happened and then With a snarky comment goes well why didn't you see a doctor . sat there and waited . After 3 hours in the waiting room was shuffled into a different seating area. after 2 hours finally got a private area . only to be told that my stomach pain had to do with my period. which is funny because my period only happens once a month and the fact this is constant for 5 weeks. tells me to wait for a phone call for an ultra sound appointment. Well there is only so much I can do . plus I got to work . the only staff that was good was the nurse that came in to do my blood work. I was in severe pain and still am and not one person came to check up on me or offer me pain relief . 8 hours later I was released.

Submitted Aug. 4, 2015 | flag

3
Cleanliness
3
Facilities
1
Services
2
Value

I've been to this hospital quite a few times considering I live in the area and I am not going to drive all the way to mission or coquitlam for a hospital visit.
Two of the times I have been there the staff were awful.
First time: I was admitted to the hospital for some personal issues and while I was in my personal room, I was told I was going to recieve my medication to hep me sleep so I waited for an hour then I walk out and ask a group of nurses for my medication. They LAUGH and reply "Well I dont know who your doctor is" and proceed to having a conversation with another staff member.. Completely ignoring my needs. As I wait another hour in pain for a nurse to finally come and help.
Another time I came here, I went with ny friend who was having suicidal thoughts as we were waiting in the room I was getting upset because my friend was histerically crying so I walk to a nurse and ask how long he thinks it will be. He looks at me extremely pissed off and says "There are people in this hospital with worse problems. " and walks away. That was disgusting of someone to say and a nurse to treat my friends mental health as a joke. This friend of mine actually recently passed away and now I am thinking they need to start rehiring people here. And train them better. This hospital is a joke.

Submitted July 11, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

My mother, who is 91, was 3 times rushed to emergency, only to be misdiagnosed until the fourth admission for pneumonia. Two of the 4 weeks of her stay she was in the emergency room. When she was finally released, she was rushed back after having contracted C. Diff from the hospital. Now on her total of 8 weeks in the hospital and no end in sight. Very poor hand-washing practices. We needed to have relatives in shifts to insure she received care.

Submitted July 7, 2015 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

Worst hospital ever! I was in for a severely broken ankle and back. when I was first in the ER no one told me that I shouldn't move. They let me get up and down. When I was finally put in a room I was crying because of the pain and shock from my accident. I was told by the nursing staff that "crying won't help anything you know". I didn't see another nurse for hours. The nurse refused to take out my catheter even though the doctor said it could be. When she finally did it she just pulled hard, it hurt horribly! I've had a catheter removed before and it is NOT supposed to feel that painful. then, and I believe as retribution, I was given a male urine collection cup. Did I mention I broke my back? I couldn't use it! thankfully a care aid came in and gave me a female It's been 3 years and I still have flashbacks, not from the accident but from the lack of care I experienced by tthe uncaring nurses at ridge meadows hospital.

Submitted May 14, 2015 | flag

4
Cleanliness
4
Facilities
4
Services
4
Value

Nice and knowledgeable and helpful staff. The vegan menu was great. The bed was very uncomfortable.

Submitted Nov. 25, 2014 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I worked there as a nursing assistant in acute care and emergency. Nurses spend too much time socializing and ignore call bells. No safety checks are done on night shifts. I found patients in cardiac arrest and on the floor on various occasions while their nurse was sitting at the nurses' station reading or on facebook or chatting. Care aides are abused by nursing staff and management. Patient care is not the focus of management. Their focus is on meeting a budget so they can get their bonus. So, the manager who refuses to provide relief staff for sick calls etc is rewarded for saving money on patient care by getting a bonus.

Submitted July 16, 2014

2
Cleanliness
2
Facilities
1
Services
1
Value

My friend's mother was admitted with 5 ulcers with severe adhesions, suffering from rapid weight loss and in intractable pain. It took the hospital much too long to give her grossly inadequate pain relief, and then the night nurse REFUSED to follow the doctors order to give even this medication. The patient's daughter reported this failure to the nurse, as her mother was in such anguish it was disturbing to witness, who insisted she had given the medication, but did NOT look at her own chart which clearly showed she had not given it. The same nurse rudely refused to help open a package of depends for patient demanding instead "what, can't you do it yourself". The patient couldn't do it herself, tried to use the bathroom, with awful results. The day shift nurse immediately noted from the chart that no pain MEDs had been given all night, the patient was in intractable pain, which the night shift nurse was aware of while she refused to administer the doctors prescribed medication. Cruel.

Submitted Nov. 30, 2013 | flag


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