Ridge Meadows Hospital

Ridge Meadows Hospital

Hospital
27 reviews

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Ratings for Ridge Meadows Hospital

3
Cleanliness
2
Facilities
1
Services
1
Value

Went in there to get an X-RAY done due to a sprain. I had no appointment but got a number to wait for. The 1st lady that helped me actually came out and assisted with taking down the number. She was very nice. I sat down and looked at the screen - it was still at 58. Finally, got up and looked at the number again it went from 59 and I see it skipped my number, 60 and went straight to 61. I went up to another older lady with grey hair and she spoke over me saying "did you have an appointment?".. I said, "no but I have a number and it was skipped." She didn't even bother to look at what number it was, no eye contact, she just told me to take a seat PLEASE. I told her I looked at the screen and watched it my number was skipped without seeing it being called. This lady goes, "Well... that's too bad you will just have to wait. We called you and you weren't here. Can you move aside please this gentleman was here before you." She then tells the next guy, "that's what happens when you don't show up.. you get to the back of the bus" SMH

I am a minority and may have been younger than her. From the looks of it she either was just plain miserable or racist. Who knows? Lady, you need to get some fresh air! I never go to the hospital and always hear stories like this from others. IT IS true. I am not joking you. Dear Miserable Ridge Meadows Nurse: I did nothing wrong to you nor do I deserve to be discriminated or spoke to in a condescending way. I pay for my MSP every year and that goes to your paycheque. PLEASE listen to yourself first and see how you treat people - ask yourself if that's the way you would like to be treated? Thank you have a nice day.

Submitted April 27, 2016 | flag

4
Cleanliness
3
Facilities
1
Services
1
Value

I went in because a pain in my hips/ovary area made it hard to breathe and made me too dizzy to function, and the front desk and nurses there were lovely! Triage was strict and calm, gave me all the right questions and listened when I talked, but the ER was awful!

The doctor never identified himself to me OR my grandfather who came with me!

He laid me back and made me choke because the shift hurt so bad, pulled my shirt up a little to push hard RIGHT above the pain, and then when I broke down from the pain he disappeared, saying I needed bloodwork and that I needed to give a THIRD urine sample! When my bloodwork was done and I'd gotten my hysterics under control, a nurse who didn't identify herself either came and gave me a needle without explanation. It was 'something to help with the pain' and 'you don't have any drug allergies?', and then the needle hurt so bad I couldn't move my arm to undo my jeans! I spent the rest of that day in agony, and I didn't eat for the next two days because the nausea meant it all came back up!

NEVER EVER GOING BACK, WHAT A JOKE!

Submitted April 5, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Third world country can't have it worst. I broke my Achille's tendon. Nobody came to ask me if I need a painkiller. They were not busy, no accidents no emergency. At some point the hospital was almost empty and still nobody to ask me if I am still alive or whatever. But this is the hospital were people are DYING Literally on the emergency room. Why am I paying care card?
Everybody is cracking jokes and do nothing. I suggest we bring them booze and smokes so they will enjoy their so called JOB better. What an insult for the regular Joe.

Submitted March 16, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Doctors in emergency do nothing after waiting hours to see them .. They see the crackheads first to try and get them to leave

Submitted March 10, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

Sitting in ER currently. Been waiting for 4 and a half hours to see a doctor. 4 nurses at nursing station..... All standing around joking about their week and complaining about how they are over worked! Laughing so loud it is actually disturbing people. What a joke! This is exactly why BC residents have such a high MSP payment, I don't mind giving people my hard earned money to do their job, especially when it consists of standing around gossiping (sarcasm). Oh by the way nursing staff! People can hear your whispers when you are talking poorly about the patients! "Just a ear infection , he can be moved down the line" - even if it wasn't me that you were talking about..... It still offends me. Pretty pathetic. The cleaning staff was really great though! To be honest , they had better bed side manners than the nurses! Next time I need a doctor I will drive to Eagle Ridge Hospital. I prefer the drive and would rather wait where the staff are professional.

Submitted March 4, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Pls do not attempt to go to this horrible place they try to call a hospital!!! Not only will u not be listened to but they will administer whatever meds they feel like whenever they feel like giving them!! To top it all off watch what they give u!! U may end up being sexually assaulted!!!

Submitted Feb. 24, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

Going on 3 hours with breathing problems and still have not received care. No one appears to be over worked as nursing station hasn't been without 2 or 3 nurses talking about various things and drinking their water. I'm sure I will get better care at a clinic so off I'm going to go.this place sucks

Submitted Feb. 23, 2016 | flag

1
Cleanliness
2
Facilities
1
Services
1
Value

My daughter was recently in this hospital and was treated in a demeaning and disgusting manner. She is still having bad dreams about the treatment. The nurses for the most part ignored her, or gave her large doses of medication to knock her out, she feels worse now after being discharged that she did the day she was admitted, the nurses are very unprofessional, unfriendly and disrespectful. They do not care about the patient at all. My daughter is a grown woman and tried to rectify the situation herself, when that did not work her son and I went in to get her out to go to another hospital. Nurse made a big case for her staying and we fell for it. She was discharged the following morning with the same symptoms she went in with. She also went home with some extra problems. She had a nurse push IV liquid into a blown IV now her hand is very hot and swollen. She has hives from some medication that no one would look at. She also has very nasty bruises on her back and no idea how they occurred while she lay in bed. She feels that something happened but can't remember what.
Please if you can go elsewhere !!!!

Submitted Jan. 9, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Dirty, disgusting, doctors and nurses who could't care less, or else just don't remember what's going on. My grandmother was admitted after breaking her hip and the doctor announced to my mom, "Her leg x-ray is fine!" My mother disgustedly said, "She broke her HIP." The doctor looked dumbfounded and said, "Oh. I'll back." She returned to admit my grandma's hip was badly broken and she needed surgery. Oh, and they forgot to remove the surgical staples in her knee (my grandma is 91 and a little confused, she didn't think to mention it; besides that's really the doctor's job anyway, not the patient's!), so she had to make an extra appointment to get them taken out months later, she is lucky she didn't get some nasty infection. I personally refuse to go there anymore myself because I have a heart conditions and they are so uneducated about cardiac conditions I once entered with a heart rate of 135, which is fast but not terribly so, and the doctor seriously said he wanted to use those shock paddles on me-you know, the kind they use on TV when you're dying and they're trying to bring you back to life! I was only 16 years old and I knew this was total insanity. I got up and left. They should close this shithole down.

Submitted Jan. 6, 2016 | flag

4
Cleanliness
4
Facilities
5
Services
5
Value

I have been in Ridge Meadows Emergency frequently over the last few years I have always found the nurses to be helpful , caring and always willing to do what it takes to make my stay as comfortable and stress free as they can. The ER doctors are always kind and efficient. It is always a busy ER and the staff do a great job!

Submitted Nov. 6, 2015


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