Rate Ridge Meadows Hospital
Ratings for Ridge Meadows Hospital
First class treatment by kind and knowledgeable staff. Couldn't be better.
Submitted Jan. 5, 2017 | flag
Old, dirty looking, patient rooms seem decorated by the Salvation Army. Given a choice I would never go there. The 4 chairs in our room were all mismatched, 2 of 4 patient tables were broken and every curtain in the room was torn to threads and stained. There were hand and finger prints and smeared everywhere, the floor was really awful and the washroom reeked of urine. Our veterinarian clinic/hospital was palatial compared and much cleaner. And no pee smell either.
Submitted Dec. 3, 2016 | flag
Really poor facility and the interaction with all but a rare few has been substandard. Finally had to call them out and I guess I hurt their feelings. I didn't realize everyone was so sensitive. All the signs that talk about not verbally abusing the staff are a joke. They force you to get angry to get any thing done.
Mother with advanced pancreatic cancer had to continually ask for pain management, no pain management orders were left by the doctor through the night, spent two days in emergency room so far because there were no beds, no food provided for close to 24 hours until we forced them to get something. Exceptionally condescending when talking to us until we pushed back. Lots of excuses "I just got here", "I was on break", "I didn't know" If you or a loved one have to come here be prepared to advocate and fight for your patient. Remember this isn't free health care, we pay for it! The team seems to have forgotten that they are a service industry. I find it hard to trust them. These are not bad people! Just some of them seem to have left their professionalism and compassion at the door.
Submitted Nov. 6, 2016 | flag
My 11 month old son was quite ill. Called the nurse hotline and they told us to go to emerg for risk of degradation. Closest was ridge meadows. 4 hours later still haven't seen a doctor.
What disappoints me the most is I know ER is for serious cases and we even called the nursing hotline prior to make sure this is the route we should take.
While waiting over 4 hours not a single nurse or doctor offered to bring water or anything for my son. If it isn't serious then tell us and we can at least keep him at home comfortable and keep trying to feed him.
Submitted Oct. 31, 2016 | flag
I am not only speaking from a patient's viewpoint but a co-worker. The NURSES at this hospital are ABSOLUTELY TERRIBLE. Even the ER nurse's don't have any empathy, which I would say are the WORST. Over my course of employment at the hospital I have witnessed DESPICABLE BEHAVIOR. The way these nurse's communicate with patient's is unacceptable. Did we forget that you went to school for nursing? Or do you just not have any professionalism? I am waiting for the day someone video tapes or records an incident and shows everyone how disgusting the attitude is here. Even the PLN openly insult and disrespect patient's to their face!! I would never bring anyone I care about to this hospital. The way the staff behaves at Ridge Meadows needs to be spoken about.
And to those that the staff has mistreated or put down; I am sorry you had to go through it. You deserve much better treatment and hopefully have gotten help from a much better hospital. They have no right to judge you. Everyone is human and has a heart, doesn't matter if you are unemployed, homeless, struggling with mental health or addictions. You deserve the best help and treatment.
Submitted Oct. 16, 2016 | flag
This is the worst Hospital ever with the most incompetent Doctors and staff my Family and I have ever experienced. Please if you value your life and the lives of your loved ones DO NOT GO There !!
Submitted Sept. 13, 2016 | flag
I had a difficult experience with day surgery at this hospital. Half the nurses were polite but not friendly, and there was one that was downright rude and awful. I had to correct the radiologists scope of work and insist he do what I was scheduled for. Really not a good experience at all.
Submitted Sept. 9, 2016 | flag
This hospital is horrible, try to avoid. The doctors don't care they are there just for a pay check they used over force on my boys broken arm and but a cast and sling like a ameture. Everytime I go there they are on way to many breaks and make you wait 4 hrs with nobody there. DO NOT GO HERE!! They will miss diagnose you to get you out the door. No care ameture horrible.
Submitted Aug. 21, 2016 | flag
Girlfriend was supposed to have a simple surgical procedure, but the surgical team failed to lable and distinguish between an anesthetic and botox syringe, thus wasting over 500 dollars worth of botox by injecting it right into her bladder. Has done nothing but cause more harm....
Submitted Aug. 11, 2016 | flag
Family has had two appalling experiences at this institution. Care is a disgrace to the nursing profession, it is a filthy facility, worse that any third world facility I've seen, and their attempts to bring attention to clean hands, is ironic when you look at the state of the wards, patient toilets and bathrooms. This is an embarrassment to Canada! I cannot even give a 1 rating for any area., but couldn't post this without selecting one star. This facility does not deserve a star at all!
Submitted July 31, 2016 | flag
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