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Ridge Meadows Hospital

Ridge Meadows Hospital

Hospital
43 reviews

Rate Ridge Meadows Hospital

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Ratings for Ridge Meadows Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

I would rather suffer @ home than go to this Emergency Dept.I went about 6 years ago after suffering @ home with shortness of breath for 2 months over a hot summer. That male triage nurse listened to my chest and said " your chest sounds better than mine." I was later diagnosed by a chest specialist with C.O.P.D. and asthma and put on daily puffers. I went in a few months ago with some shortness of breath and that same triage nurse said to me, " what's a well looking patient like you coming to Emergency for." I was a nurse for 37 yrs. & I was an Emerg. nurse for 15 of those years. I never treated patients like that. Their cleanliness is scary. I've seen the nurses pull down the paper on one of those examination table beds and not wipe it. I've been asked to lie down on one of those tables with the paper all wrinkled from the patient B/4 and therefore tore away the used part myself. I remember the time I was given an inhaler that connects to the wall outlet. The nurse somehow spilt half of the medication on me and left me with less than half of a nebulizer to inhale. Depriving me of a proper treatment & the dosage the Dr. ordered. It was that 2nd encounter with that triage nurse that I had fever,chills,cough ---Ii asked my nurse on my way to x-ray if i could have my temperature done again as I could feel myself burning up.Realizing that was not a good time, I said , "when I come back from X-ray." When I came back & asked she said," can't you see---I'm in the middle of doing 6 things right now." When I got home I took my temp. & it was 39.3. It was in the middle of the night & I had no meds. @ home to help me lower my fever as I never had elevated temperatures. I used to come in with severe back pain. I would wait it out @ home for 2 wks., then finally go to Emerg. out of desperation. I won't mention some of the rude nursing staff, but will save it all for the Doctor. One Dr. really took 'a shine to me and diagnosed me as a drug abuser. After that they wanted urine samples (drug screening) whenever I came in and gave me a minute amount of some ridiculous drug that was supposed to help me. I gave up. I was later diagnosed @ The Jim Patterson Pain Clinic with Myofascial Pain Syndrome.

Submitted Jan. 30, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

First class treatment by kind and knowledgeable staff. Couldn't be better.

Submitted Jan. 5, 2017 | flag

1
Cleanliness
2
Facilities
2
Services
1
Value

Old, dirty looking, patient rooms seem decorated by the Salvation Army. Given a choice I would never go there. The 4 chairs in our room were all mismatched, 2 of 4 patient tables were broken and every curtain in the room was torn to threads and stained. There were hand and finger prints and smeared everywhere, the floor was really awful and the washroom reeked of urine. Our veterinarian clinic/hospital was palatial compared and much cleaner. And no pee smell either.

Submitted Dec. 3, 2016 | flag

2
Cleanliness
1
Facilities
2
Services
1
Value

Really poor facility and the interaction with all but a rare few has been substandard. Finally had to call them out and I guess I hurt their feelings. I didn't realize everyone was so sensitive. All the signs that talk about not verbally abusing the staff are a joke. They force you to get angry to get any thing done.

Mother with advanced pancreatic cancer had to continually ask for pain management, no pain management orders were left by the doctor through the night, spent two days in emergency room so far because there were no beds, no food provided for close to 24 hours until we forced them to get something. Exceptionally condescending when talking to us until we pushed back. Lots of excuses "I just got here", "I was on break", "I didn't know" If you or a loved one have to come here be prepared to advocate and fight for your patient. Remember this isn't free health care, we pay for it! The team seems to have forgotten that they are a service industry. I find it hard to trust them. These are not bad people! Just some of them seem to have left their professionalism and compassion at the door.

Submitted Nov. 6, 2016 | flag

4
Cleanliness
3
Facilities
1
Services
1
Value

My 11 month old son was quite ill. Called the nurse hotline and they told us to go to emerg for risk of degradation. Closest was ridge meadows. 4 hours later still haven't seen a doctor.

What disappoints me the most is I know ER is for serious cases and we even called the nursing hotline prior to make sure this is the route we should take.

While waiting over 4 hours not a single nurse or doctor offered to bring water or anything for my son. If it isn't serious then tell us and we can at least keep him at home comfortable and keep trying to feed him.

Still waiting.....

Submitted Oct. 31, 2016 | flag

4
Cleanliness
4
Facilities
1
Services
2
Value

I am not only speaking from a patient's viewpoint but a co-worker. The NURSES at this hospital are ABSOLUTELY TERRIBLE. Even the ER nurse's don't have any empathy, which I would say are the WORST. Over my course of employment at the hospital I have witnessed DESPICABLE BEHAVIOR. The way these nurse's communicate with patient's is unacceptable. Did we forget that you went to school for nursing? Or do you just not have any professionalism? I am waiting for the day someone video tapes or records an incident and shows everyone how disgusting the attitude is here. Even the PLN openly insult and disrespect patient's to their face!! I would never bring anyone I care about to this hospital. The way the staff behaves at Ridge Meadows needs to be spoken about.

And to those that the staff has mistreated or put down; I am sorry you had to go through it. You deserve much better treatment and hopefully have gotten help from a much better hospital. They have no right to judge you. Everyone is human and has a heart, doesn't matter if you are unemployed, homeless, struggling with mental health or addictions. You deserve the best help and treatment.

Submitted Oct. 16, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

This is the worst Hospital ever with the most incompetent Doctors and staff my Family and I have ever experienced. Please if you value your life and the lives of your loved ones DO NOT GO There !!

Submitted Sept. 13, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
2
Value

I had a difficult experience with day surgery at this hospital. Half the nurses were polite but not friendly, and there was one that was downright rude and awful. I had to correct the radiologists scope of work and insist he do what I was scheduled for. Really not a good experience at all.

Submitted Sept. 9, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

This hospital is horrible, try to avoid. The doctors don't care they are there just for a pay check they used over force on my boys broken arm and but a cast and sling like a ameture. Everytime I go there they are on way to many breaks and make you wait 4 hrs with nobody there. DO NOT GO HERE!! They will miss diagnose you to get you out the door. No care ameture horrible.

Submitted Aug. 21, 2016 | flag

4
Cleanliness
4
Facilities
1
Services
1
Value

Girlfriend was supposed to have a simple surgical procedure, but the surgical team failed to lable and distinguish between an anesthetic and botox syringe, thus wasting over 500 dollars worth of botox by injecting it right into her bladder. Has done nothing but cause more harm....

Submitted Aug. 11, 2016 | flag


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