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Abbotsford Regional Hospital and Cancer Centre

Abbotsford Regional Hospital and Cancer Centre

Hospital
37 reviews

Rate Abbotsford Regional Hospital and Cancer Centre

Cleanliness
Facilities
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Value

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Ratings for Abbotsford Regional Hospital and Cancer Centre

3
Cleanliness
3
Facilities
1
Services
3
Value

the hospital looks reasonable but the doctors and nurses are terrible. you can tell they're just in it for their paycheques. they have no compassion and aren't like the doctors in other cities.

Submitted Sept. 15, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
2
Value

My daughter recently gave birth to a daughter in the A R H. Unfortunately it was a very bad experience for her. Having extreme pain during contractions (no one was available to give an epidural), her pain became worse between contractions. Absolutely no one advocated for her. She was treated like an out of control woman. No doctor was able to help because there was an emergency he was dealing with. She finally received a caesarean, and has a healthy baby for which we are all very grateful. However, our daughter is left with 2 ruptured discs, has no feeling in her leg, and after both a CT and an MRI she is now scheduled to see a neurologist in Vancouver. She can't drive after 2 months and is incapable of looking after her family. How is it possible that there could be only 1 doctor to give a diagnosis? Her baby had turned and she was not able to deliver,yet she was left for hours in absolute agony. She is humiliated by her somewhat irrational behaviour, but we
are all angered by her lack of adequate care!

Submitted Sept. 8, 2016 | flag

3
Cleanliness
2
Facilities
2
Services
2
Value

I just had surgery here a week ago, and the nurses were never around..if you called for them it took 20 minutes & I would hear them chatting away with each other at the nurse station.
My doctor never came to talk to me after surgery or even before surgery, I'm not exactly sure. Plus the nurses were sort of rude & I felt like I was annoying them by calling for their assistance.

Submitted Sept. 1, 2016 | flag

2
Cleanliness
2
Facilities
2
Services
2
Value

For a relatively new hospital, it's pathetic. Not enough parking, small double occupancy rooms - you practically lie beside the pateint in the other bed. One bathroom to share between two very sick, sometimes contagious, patients. Large unused hallways.
I remember when it first opened, the atrium was all carpeted, now it's partially carpeted, but the bacteria lurking in these carpets must promote allergies and make visitors sick. It should be all tiled.
I spent 3 weeks in the Cancer ward, sharing a room with an Asian man - I am female - divided by a curtain for "lots" of privacy, and sharing one bathroom, which was infrequently cleaned. The man's entire family was visitng all day, speaking in loud voices. It was a nightmare! At night the man snored so loud, that I could not sleep at all. I could not understand why the rooms were not individual in a new, supposedly, modern hospital.
Most of the nurses were nice, although some looked as if they 'd rather be anywhere else but there. One particular nurse was memorable, she refused to give me a tylenol for high fever and extreme headache. She was lazy and rude and I hope I will never encounter her or one like her.
The food was horrible, very minimal, of the lowest quality and also very little of it. I was perpetually hungry, because the dinners were practically not edible. If you don't have family bringing you food, you eat crap.
If you are unlucky enough to require emergency care, be prepared to sit in Emerg for an average of 10 hours. Once you are in, you wait another 5 hours for results. It is a miserable experience.
What needs to be done: more parking, more rooms and less empty hallways, nurses and staff training in communications with vulnerable people and more cleaning staff.

Submitted Aug. 30, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Me and my wife had the best experience at this hospital, in the birthing unit. We would like to say a special thanks to the staff and Dr Poon for their professionalism and the great care they provided👍 From the parents of new born Dominik Bains😃

Submitted July 28, 2016 | flag

3
Cleanliness
4
Facilities
1
Services
1
Value

Worst emergency room I've ever been to..... horrible wait times, most of the nurses are rude and act like your opinion doesn't matter. And when you suggest something (like that I need to get bloodwork done for my uti because I ALWAYS get bloodwork done for it) they actually ask you what kind of test to do.. last night I came in because of a very painful uti. I waited 5 hours just to get into a room. When I got to my room the nurse told me I had to change into a gown, and when I asked her why she snapper back at me with this rude tone "because it's standard procedure.." if it was standard procedure for a patient with a uti I would have had to do it every time I come in which is pretty frequent for the same issue... also, when the Dr came in he asked me if I wanted Tylenol for the pain (that doesn't do anything for me anymore), and proceeded to write a prescription and sent me home. He didn't give me any antibiotics before I left, even tho it was late and I wouldn't be able to get the prescription for another half a day... by the time I could get it I was doubled over in pain making it impossible for me to drive to get the antibiotics....

Submitted July 22, 2016 | flag

2
Cleanliness
2
Facilities
3
Services
2
Value

Everytime I have been in any of the bathrooms, be it in the ER area, RAZ, or just general area, whether its mid-afternoon, late at night, in the mornings, it always reeks of urine to the point that Ive wondered if they have people cleaning them more then once a week. For an enviroment that should be as clean as possible for everyones health, how is it that these bathrooms cant be/arent cleaned more frequently and thouroughly?? I get that its a large place and hundreds of people are using the bathrooms daily, but since its eye-watering obvious that the current cleaning occurrences arent cutting it, hire more people. It doesnt take a University graduate to mop a floor or wipe down a sink and there are literally hundreds of unemployed people looking for work so how could it be anything other then a win-win?

Submitted May 26, 2016 | flag

5
Cleanliness
5
Facilities
1
Services
1
Value

My Family doctor accidentally didn,t put the milligrams on my prescription for pain medication.I am waiting to have a Spinal Fusion and am in constant pain due to issues with lower vertebrae.I went to Abbotsford emergency to have my regular prescription filled out properly"Easter Long Weekend".Dr Harold Wiebe approaches me and the first thing he say,s"Why are you on all the Dope?"I replied I don,t take "Dope" I am prescribed medicine for my back issues and I found it very unprofessional to refer to it like that.He said Do you want a prescription? Yes."Than shut your mouth"I hope no one else in an emergency goes for help only to be degraded and humiliated by this arrogant person.Of note he was wearing shorts and running shoes with no socks.Ask who you will be seeing and hope it is not Dr.Harold Wiebe.I will file a complaint with the College of Physicians next.He also appeared to me to be either drunk or feeling the effects of a night of over indulgence.

Submitted March 26, 2016 | flag

1
Cleanliness
3
Facilities
2
Services
3
Value

The cleaning staff (Sodexho) are either a few good ones, with many that do not clean. Room was not cleaned on a daily basis. The meals are unhealthy frozen food. Salad is pathetic to even call it salad. You have to have friends and family bring in food to you. Had to wait 4-5 days to get fluid drained from abdomen/chest as it is not considered a priority if your lung are unable to move and exchange air. Thank god for oxygen or I might not have made it. More beds needed. A new hospital should be able to handle the community population, which it is not able to do. Oncology dept. rooms should be single rooms, not shared rooms. What are they thinking when they did that. Nurses are usually awesome. Although some are inexperienced and need mentoring. Quit using LPN's and hire RN's, Provincial government!

Submitted Feb. 19, 2016 | flag

4
Cleanliness
4
Facilities
1
Services
3
Value

Service is slow, and rooms are crowded with people

Submitted Jan. 23, 2016 | flag


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