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Abbotsford Regional Hospital and Cancer Centre

Abbotsford Regional Hospital and Cancer Centre

Hospital
55 reviews

Rate Abbotsford Regional Hospital and Cancer Centre

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Ratings for Abbotsford Regional Hospital and Cancer Centre

1
Cleanliness
1
Facilities
1
Services
1
Value

I am a nurse from the US and was visiting my relatives in Abbotsford, when my uncle, age 63, started vomiting and had to be taken by ambulance to the ER in Abbotsford. The paramedics were amazing, professional, fantastic. But the nightmare started at the ER. My uncle was left in the hallway for hours. There were at least 30 patients in different hallways, a few screaming in pain. The whole ER looked like a make shift war zone hospital. Finally a nurse came and started talking to him in a high pitch loud voice, as if he was deaf or demented, because he has grey hair, even though my uncle is fit, smart and definately not hard of hearing. The doctor did not show up for hours, than she came and discussed my uncles's private medical details in front of everyone. Loudly she asked if had a drinking problem. I asked her why she would say that, and she ignored me - until I told her that I am a RN. She was rude and unprofessional. Nurses seemed extrelemy overworked but at the same time non caring. The patients' bathroom was filthy. There were no pillows for patients, a nurse rolled a sheet and stuffed it under my uncle's head. I've been a nurse for almost 20 years and worked in several hospitals in US and the Netherlands, and I've never seen a hospital this terrible in my whole life.

Submitted March 29, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I have been to the ER multiple times and had horrible experiences. Every time I go, doesn't matter what it is for, they take 1 maybe 2 tests, and then if nothing comes up, they toss you out the door. I've gone to other hospitals a day or so later, and they almost always give me answers, or reliably send me to specialists. DON'T GO TO THIS EMERGENCY ROOM!

Submitted March 12, 2017 | flag

1
Cleanliness
2
Facilities
1
Services
1
Value

About 10 years ago when approval was finally given to replace the old MSA hospital with ARH I was overjoyed. Wow a brand new hospital with new equipment. I now fervently wish we had the old MSA hospital back! AHR is very badly run and is a total embarrassment. It takes forever to get from the waiting area into the "inner Sanctum" and then plan on another 3 hour wait. Everyone dresses the same so you can't tell who is a doctor and who is the towel sorter. Your case is not dealt with in order, and staff seems to go from one patient to the other totally at random. When you ask how many doctors are one duty it is like it is a state secret. You can't find out! It would be nice if you were given even a rough idea how long it would be until you are seen to, but no such luck. Many staff stand in groups around the computer laughing and talking to each other about their personal lives. A few staff are friendly but most are aloof and rude. My 94 year old mother was in Emergency due to a bad fall in early Feb. and the woman Emerg doctor could not have cared less. She was sent home in pain which she still has! I was in for a routine operation 4 years ago and picked up a bad infection which almost killed me. Then I was prescribed the wrong antibiotic for two weeks. In the course of all this I needed a catheter and no doctor was around to insert it. Got a doctor who was meant to be on call but had gone home to have a BBQ. Fire the whole lot and start again. Also parking should be free. People should not be victimized just because they are ill.

Submitted March 6, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Horrible, terrible, dreadful place. The whole hospital, the staff, particularly the ER. Not enough parking, not enough beds, not enough nurses, not enough washrooms. ER has like 2 bathrooms for 30 people. The place is filthy, the bathrooms look like they are cleaned about once a week maybe. The nurses are so overworked that they are understandably rude, they quit in droves because the place is so bad. My diagnosis was wrong, wrong meds. Took me a whole month to get over the terrible ordeal

Submitted March 6, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Excellent teaching staff and experience, They put up with a lot and save many lives.

Submitted Feb. 25, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

They prejudge people, if you have a skin condition be prepared to be treated like a leper, and spoken to with zero respect.

From start to finish it was horrible, at first the security guard tried to make me leave because he thought I was homeless sleeping in the children's area ( when I was just trying to avoid people because they stare), and then when I did get back to see a dr and asked for a topical pain med and was ignored for almost 5 hours and asked for a drug test, was finally offered a biopsy and the Dr biopsies a pimple.

Of course nothing in the biopsy, and once drug test came back I was called to the nurses station in front of everyone while the Dr loudly discussed my issues and given 3 months prescription for antibiotics and my weight in moriphine and discharged.

The whole time I sat crying in pain and had a total of 2 nurses ask me once each in 5 hours ask me if I was ok, but the second nurse didn't even stick around for me to answer.

Turns out I have a pretty nasty auto immune disorder and their lack of attention allowed it to continue destroying my body, and made me feel like I was a hypochondriac.

Submitted Feb. 24, 2017 | flag

2
Cleanliness
2
Facilities
2
Services
1
Value

They pull doctors from all over and having been there multiple times have only received decent care once. The last time I was there mid day middle of the week, it wasn't busy and they only had one doctor. Didn't have to wait too long for the first time ever but the guy mumbled everything he said and never looked at me in the face. Just stared at the ground and mumbled then took off before I could ask a question and never returned

Submitted Feb. 18, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

When someone is in kidney failure don't send them home and say everything if fine and the blood work is fine just to free up a bed. People lined in the halls, no room. Absolutely horrible experience. They don't care.

Submitted Feb. 4, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Had a breast biopsy at this hospital which was handled with incredible professionalism and personal care. Thorough information before the procedure, low pain and expert performance during the procedure, and exceptional follow up. To have a hospital and medical staff of this caliber in Abbotsford is truly amazing.

Submitted Jan. 19, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The worst dirty hospital ever I was there last night they have no respect for humans a older man was puking blood body fluids all over the waiting room guess what they didn't care it was running all over the chairs beside him and floor and they continued to watch him and did nothing lazy workers and no compassion I hate that place I only go to mission and guess what I am a nurse and it terrible these young nurses are shorrinle women with no respect u only there for the money

Submitted Jan. 17, 2017 | flag


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