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Royal Alexandra Hospital

Royal Alexandra Hospital

Hospital
49 reviews
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Ratings for Royal Alexandra Hospital

4
Cleanliness
4
Facilities
3
Services
3
Value

In 2012 went for a colonoscopy, got lost trying to find where I was to go. I have never been there before. I drank my yucky stuff and ate what I was supposed to in the days before this procedure. I have been having terrible pains on my right side. When I was admitted I did my preparations, and was still having bowel movements so I would go and relieve myself in the bathroom. I was having massive pains on the right side of my body and told the nurse this so she could write it down on my sheet. This is what the nurse said to me when I told her about the pain, "no you're not in pain, you're stressed out because you're having this procedure done." HUH. Did you just jump into my body and felt the severe pain? Only someone who is ignorant and incompetent would say something like that. Since 2012 I have had to have a hysterectomy, gallbladder removed, diagnosed with Sjögren's syndrome, had mono, now have started having arthritis, melanoma, diabetic, high blood pressure and a multitude of other health issues, I am now on a multitude of pills for this, that and everything. Some people shouldn't be in the medical profession as they don't know how to talk or deal with patients, they think they know everything and will give you advice on any illness, which they know nothing about. Fact: the majority of health care workers which include nurses, doctors, pharmacists, etc. know nothing about Sjögren's syndrome. I have to tell them the problems it causes, how it can mimic other illnesses, there is a test that has to be done, and no you do not just check off the little boxes it is found out through extensive testing. I had two tests in two years to confirm this illness. This has created a lot of problems where any organ that has moisture will be affected, it starts with dry tear ducts, saliva glands, can affect your blood vessels and cause inflammation, extremely dry skin, lymph nodes become enlarged, you are 44 times more likely to get lymphoma. My lymph nodes are severely swollen and painful behind my ears, base of skull, armpit and groin. So doctors and nurses you know nothing, I suggest you start listening to the patient who knows their body. Get over yourselves

Submitted July 18, 2017 | flag

3
Cleanliness
5
Facilities
5
Services
5
Value

Always great experiences with doctors amd especially the nurses

Submitted May 31, 2017 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

The only good place here is the Opthalmology Dept. from my experience over the years.

Submitted May 9, 2017 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

A nurse tried to give my husband a drug to which he was allergic (and that was noted on the chart), then reported rudely that he had refused medication when he said he couldn't take it. My husband's surgeon was unimpressed with the nursing staff for that and other matters. Emergency room staff was great, but surgical floor was awful.

Submitted May 3, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Dr. Dyck actually looked at his watch, said 'I don't have time for this - I have rounds in 20 minutes' then along with his colleagues put me in the psych ward. I was reprimanded for not wanting to speak to them (wonder why) and once I agreed to cooperate/asked for help was accused of trying to manipulate them. Dr. Dew made fun of Dr. Dyck's name...how professional. Hospital was dirty and the food was disgusting. My personal information was leaked by another patient and subsequent probes I made to upper level staff resulted in me being laughed at and dismissed. Patients be ware that the collective staff in the psych ward made zero effort in protecting patient privacy (hence the leak), and a nurse dropped my pill on the floor and handed it to me to take. I refused. Again, reprimanded for being 'rude to the staff'. Socialized medicine folks. I made it out and have been haunted ever since.

Submitted May 1, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

WORST hospital in all of Edmonton. Doctors are idiots and just delay your surgery to no end. Nurses are rude and ignorant. Other staff are just as pathetic.

Submitted Feb. 22, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Was taken to the emergency as I was feeling suicidal. After telling the psychiatrist Dr. Dyck (yes that is his real name in which he lived up to that name) that I would harm myself if I was discharged, he discharged me. As soon as I left I overdosed.

Submitted Feb. 13, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

The doctors at this hospital treat you like family. They treated my mom with kindness, care and compassion. It is one of the best public health care facilities.

Submitted Feb. 11, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Keep up the good work. This hospital's staff has good morale. Recently, I had scheduled gyn day surgery here and the entire team (surgeon, anaesthesiologist, nurses, residents, porter, etc.) was excellent. The right balance of professionalism, skill, and politeness.

Submitted Jan. 19, 2017

3
Cleanliness
3
Facilities
1
Services
3
Value

Went in because I had spotting, was kept waiting for four hours without seeing a doctor and every time I ask when will i be seen they say no idea it might be an hour or more. There were only three patients in the triage clinic and I heard the nurse telling the doctor to take his time there is no rush. Absolutely ridiculous and when I told them I want to leave they were like sure just sign the paper and you can go. I work in the health service and if I treated our patients this way our manger will fire me, patients are human being they have feelings they have needs

Submitted Jan. 2, 2017 | flag


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