Rate Royal Alexandra Hospital
Ratings for Royal Alexandra Hospital
The only good place here is the Opthalmology Dept. from my experience over the years.
Submitted May 9, 2017 | flag
A nurse tried to give my husband a drug to which he was allergic (and that was noted on the chart), then reported rudely that he had refused medication when he said he couldn't take it. My husband's surgeon was unimpressed with the nursing staff for that and other matters. Emergency room staff was great, but surgical floor was awful.
Submitted May 3, 2017 | flag
Dr. Dyck actually looked at his watch, said 'I don't have time for this - I have rounds in 20 minutes' then along with his colleagues put me in the psych ward. I was reprimanded for not wanting to speak to them (wonder why) and once I agreed to cooperate/asked for help was accused of trying to manipulate them. Dr. Dew made fun of Dr. Dyck's name...how professional. Hospital was dirty and the food was disgusting. My personal information was leaked by another patient and subsequent probes I made to upper level staff resulted in me being laughed at and dismissed. Patients be ware that the collective staff in the psych ward made zero effort in protecting patient privacy (hence the leak), and a nurse dropped my pill on the floor and handed it to me to take. I refused. Again, reprimanded for being 'rude to the staff'. Socialized medicine folks. I made it out and have been haunted ever since.
Submitted May 1, 2017 | flag
WORST hospital in all of Edmonton. Doctors are idiots and just delay your surgery to no end. Nurses are rude and ignorant. Other staff are just as pathetic.
Submitted Feb. 22, 2017 | flag
Was taken to the emergency as I was feeling suicidal. After telling the psychiatrist Dr. Dyck (yes that is his real name in which he lived up to that name) that I would harm myself if I was discharged, he discharged me. As soon as I left I overdosed.
Submitted Feb. 13, 2017 | flag
The doctors at this hospital treat you like family. They treated my mom with kindness, care and compassion. It is one of the best public health care facilities.
Submitted Feb. 11, 2017 | flag
Keep up the good work. This hospital's staff has good morale. Recently, I had scheduled gyn day surgery here and the entire team (surgeon, anaesthesiologist, nurses, residents, porter, etc.) was excellent. The right balance of professionalism, skill, and politeness.
Submitted Jan. 19, 2017
Went in because I had spotting, was kept waiting for four hours without seeing a doctor and every time I ask when will i be seen they say no idea it might be an hour or more. There were only three patients in the triage clinic and I heard the nurse telling the doctor to take his time there is no rush. Absolutely ridiculous and when I told them I want to leave they were like sure just sign the paper and you can go. I work in the health service and if I treated our patients this way our manger will fire me, patients are human being they have feelings they have needs
Submitted Jan. 2, 2017 | flag
If I was in an ambulance and was told I was going to the Royal Alex I would kick the door open, slide out in traffic and let a car hit me. it would be more humane. When I was in there my surgeon went on holidays which was fine with me. He left me in the hands of his resident. I was there for two weeks and he did nothing but starve me, have me as a human pin cushion and give me enough X-rays that I glowed. The doctor in charge of the resident just assumed I was doing fine. Not once did he come in and check on me. I finally came to my senses and discharged myself. I was told to comeback if I had problems for they had all my info. That was worth a good laugh. I went to the Grey Nuns emergency saw a surgeon and was operated on 8 hours later.
Submitted Dec. 22, 2016 | flag
It is the worst. No doubt about it. I wouldn't go to RAH for anything, ever again. Staff in x-ray dept are monsters.
Submitted Nov. 24, 2016 | flag
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