Royal Alexandra Hospital

Royal Alexandra Hospital

Hospital
23 reviews

Rate Royal Alexandra Hospital

Cleanliness
Facilities
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Ratings for Royal Alexandra Hospital

3
Cleanliness
2
Facilities
1
Services
1
Value

Attended orthopaedic unit as have internal bleeding from ACL surgery. I was treated like I was a disease and told to go see surgeon back in Calgary. Did not do any more tests to see how bad bleeding is or anything to help solve my problem as it has been getting worse each day. Maybe they will help you if originally went there but don't waste a trip there for help

Submitted Jan. 13, 2016 | flag

4
Cleanliness
3
Facilities
3
Services
3
Value

Very good service during my delivery .. My only complaint that my husband was not allowed to be with me in the room, after my c-section, although I was in too much pain

Submitted Nov. 13, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Five years ago we had our grandma taken to the Royal Alex and admitted for a breathing problem. That night she woke up and went to the bathroom and slipped and fell broke her hip. It was two hours before they found her. The nurses yelled at her stating that she was to be on bed rest and was to call if she had to get up. She was not told at the beginning that she was under any restrictions. Worst experience ever. No one could explain to us what had happened and why their was such a long wait for them to find her.

Submitted Nov. 11, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I was sent by ambulance to Royal Alex from a small town about 2 hours away. I was 21 weeks pregnant and suffering from severe abdominal pain. Since I arrived by ambulance I was admitted immediately, only to sit in a bed for 11 hours. No nurse, doctor, or staff spoke or checked on me unless my husband asked what was happening. They ended up doing an ultrasound, after finding nothing they decided not to do any blood, urine, or other tests and did not even check on the baby. When we asked to hear the fetal hearbeat after about 8 hours, the nurse was very rude and said there was no need for that. The doctor sent me home (still in excruciating pain) and said it was a muscle cramp and I was overreacting. He refused to accept it was anything but that. The pain was so severe I couldn't stand or dress myself. A few days later, back in my hometown, I was diagnosed with a severe kidney infection that the doctor at the Royal Alex had missed. My doctor said if it had continued to go untreated it would have put both myself and baby at a huge risk due to the severity of the infection.

Submitted Oct. 28, 2015 | flag

4
Cleanliness
5
Facilities
5
Services
5
Value

Everytime Ive went its been nothing less than exceptional. Great, caring , knowledgeable nurses, extremely friendly, knowledgeable docs, great specialists, great staff all around. Been there about 6 times and do not have 1 complaint. Very impressive!!

Submitted Oct. 10, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Repulsive hospital. Filthy waiting room, NO WHEELCHAIRS AVAILABLE in the emergency department. (My spouse was unable to walk due to intense pain) I promptly left and took my spouse to Sturgeon Hospital in St. Albert instead. This facility is a disgrace.

Submitted March 16, 2015 | flag

2
Cleanliness
1
Facilities
2
Services
1
Value

It claims to be a teaching hospital but I am not sure who it teaches. As a patient I received no information from the surgeon, following my surgery and was sent home to face whatever might happen. I learned 5 months after the surgery that here was supposedly a resident on the urology unit. He/She was obviously not at all interested in patients as they were never seen and made no visits to patients. The nursing staff provide adequate care. other than that hope not to have to go there again.

Submitted Oct. 27, 2014 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I have been mistreated poorly and was physically abused by two guards from the Royal Alexandra Hospital.

Submitted Sept. 30, 2014 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst 30 days of my life... Doc is never around.. Nurses are just there for the cheque.. Dirty.. Old.. Disgusting... Feels more like a prison than a hospital. Unit31 is a joke

Submitted Sept. 23, 2014 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

terrible doctors and staff made my fiance break down in tears several times by with holding her pain meds for no reason they dont seem to care about their patience and most of the nurses are miserable old****s

Submitted June 29, 2014 | flag


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