Rate Royal Alexandra Hospital
Ratings for Royal Alexandra Hospital
Very good service during my delivery .. My only complaint that my husband was not allowed to be with me in the room, after my c-section, although I was in too much pain
Submitted Nov. 13, 2015 | flag
Five years ago we had our grandma taken to the Royal Alex and admitted for a breathing problem. That night she woke up and went to the bathroom and slipped and fell broke her hip. It was two hours before they found her. The nurses yelled at her stating that she was to be on bed rest and was to call if she had to get up. She was not told at the beginning that she was under any restrictions. Worst experience ever. No one could explain to us what had happened and why their was such a long wait for them to find her.
Submitted Nov. 11, 2015 | flag
I was sent by ambulance to Royal Alex from a small town about 2 hours away. I was 21 weeks pregnant and suffering from severe abdominal pain. Since I arrived by ambulance I was admitted immediately, only to sit in a bed for 11 hours. No nurse, doctor, or staff spoke or checked on me unless my husband asked what was happening. They ended up doing an ultrasound, after finding nothing they decided not to do any blood, urine, or other tests and did not even check on the baby. When we asked to hear the fetal hearbeat after about 8 hours, the nurse was very rude and said there was no need for that. The doctor sent me home (still in excruciating pain) and said it was a muscle cramp and I was overreacting. He refused to accept it was anything but that. The pain was so severe I couldn't stand or dress myself. A few days later, back in my hometown, I was diagnosed with a severe kidney infection that the doctor at the Royal Alex had missed. My doctor said if it had continued to go untreated it would have put both myself and baby at a huge risk due to the severity of the infection.
Submitted Oct. 28, 2015 | flag
Everytime Ive went its been nothing less than exceptional. Great, caring , knowledgeable nurses, extremely friendly, knowledgeable docs, great specialists, great staff all around. Been there about 6 times and do not have 1 complaint. Very impressive!!
Submitted Oct. 10, 2015 | flag
Repulsive hospital. Filthy waiting room, NO WHEELCHAIRS AVAILABLE in the emergency department. (My spouse was unable to walk due to intense pain) I promptly left and took my spouse to Sturgeon Hospital in St. Albert instead. This facility is a disgrace.
Submitted March 16, 2015 | flag
It claims to be a teaching hospital but I am not sure who it teaches. As a patient I received no information from the surgeon, following my surgery and was sent home to face whatever might happen. I learned 5 months after the surgery that here was supposedly a resident on the urology unit. He/She was obviously not at all interested in patients as they were never seen and made no visits to patients. The nursing staff provide adequate care. other than that hope not to have to go there again.
Submitted Oct. 27, 2014 | flag
I have been mistreated poorly and was physically abused by two guards from the Royal Alexandra Hospital.
Submitted Sept. 30, 2014 | flag
Worst 30 days of my life... Doc is never around.. Nurses are just there for the cheque.. Dirty.. Old.. Disgusting... Feels more like a prison than a hospital. Unit31 is a joke
Submitted Sept. 23, 2014 | flag
terrible doctors and staff made my fiance break down in tears several times by with holding her pain meds for no reason they dont seem to care about their patience and most of the nurses are miserable old****s
Submitted June 29, 2014 | flag
After having surgery I developed a massive infection from the surgery and to return to the Royal Alex. I ended up in four bed ward, that became a six bed ward. They shoved two more beds into the center of the room. We had to share one very old bathroom. The fixtures looked like something from the 1970's. The room was cleaned once per day so the bathroom was really dirty, urine and blood spots on the toilet and floor. The room provided no privacy, it was hot and smelled. I was in a lot of pain and felt awful and can say it was the worst experience I have ever been through. I had to wait for over a week before I had the surgery to clean all the infection out of my chest. The Doctors and Nursing staff were really good and it's unfortunate they have to work in a place like this. The only people I fault for the condition of this Hospital is the Alberta Government, I can't wait for the next election.
Submitted May 1, 2014 | flag
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