Rate Royal Alexandra Hospital
Ratings for Royal Alexandra Hospital
One of the bathrooms by the cafeteria was crawling with red ants all over the floor. The nurses and assisting staff were rude, unhelpful and neglectful for the most part. The staff at the desk were unfriendly. The whole place just seemed to be very disorganized and no one seemed to know what they were doing. I vomited four times on the floor and the nurse never even offered me a glass of water. The hospital was just filthy and it was more like a prison, I will never be going back to this hospital for any health care reason whatsoever in the future.
Submitted May 22, 2016 | flag
I had two very bad experiences at this hospital. One time I had an injured toe. The doctors in Emergency were very rude. As the attending doctor stuck my toe with a needle to freeze it I was in a lot of pain. I was unable to hold that pain in so I screamed with agony. A passing doctor made a rude remark by saying he thought I was delivering a baby. The doctor that was attending to my dislocated toe said yeah it's a boy. Another bad experience involved two of their security guards physically assaulting me. This is the worst hospital that I have been to.
Submitted April 23, 2016 | flag
Besides the place being filthy and catering to the homeless which seem to be A vacation spot for them in the emerge . The doctors that dealt with me was nothing but arrogant ( Dr. Keyes) and did not check any blood work or anything and sent me home with antibiotics as the only treatment. Clearly this doctor lacks confidence itas his only diagnosis to any problem is antibiotics ... Like any other doctor that doesn't enjoy their job with lack of confidence in their work . Go to the University of Alberta this place is a waste of your time
Submitted March 29, 2016 | flag
The food was terrible at the hospital, I kept telling them on the menu sheets that I was pregnant and they kept providing me with deli sandwiches which you are not supposed to eat because of a risk of listeria. I had to remind nurses to provide me with my medication. When nurses would check my baby's heart rate they would pour on tons of ultrasound gel and would not bother to place a towel on me or provide me with one to clean myself up with. My clothes would be wet from the gel.
Submitted March 24, 2016 | flag
I was treated very poorly in the emergency and physically assaulted by two guards.
Submitted March 17, 2016 | flag
People if you have another choice run from this hospital!
Submitted Feb. 25, 2016 | flag
This hospital staff is so neglectful. You have to usually ask at least 3 times for meds or even water. Right now my iv is full of blood. I asked for a flush 2 hours ago and if I ask again I will be treated with disrespect. Such a shame. My supper consisted of half a process cheese sandwich on white bread, a fruit cup and a glass of milk. This place is disgusting
Submitted Feb. 24, 2016 | flag
Attended orthopaedic unit as have internal bleeding from ACL surgery. I was treated like I was a disease and told to go see surgeon back in Calgary. Did not do any more tests to see how bad bleeding is or anything to help solve my problem as it has been getting worse each day. Maybe they will help you if originally went there but don't waste a trip there for help
Submitted Jan. 13, 2016 | flag
Very good service during my delivery .. My only complaint that my husband was not allowed to be with me in the room, after my c-section, although I was in too much pain
Submitted Nov. 13, 2015 | flag
Five years ago we had our grandma taken to the Royal Alex and admitted for a breathing problem. That night she woke up and went to the bathroom and slipped and fell broke her hip. It was two hours before they found her. The nurses yelled at her stating that she was to be on bed rest and was to call if she had to get up. She was not told at the beginning that she was under any restrictions. Worst experience ever. No one could explain to us what had happened and why their was such a long wait for them to find her.
Submitted Nov. 11, 2015 | flag
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