Royal Alexandra Hospital

Royal Alexandra Hospital

Hospital
29 reviews

Rate Royal Alexandra Hospital

Cleanliness
Facilities
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Ratings for Royal Alexandra Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

I had two very bad experiences at this hospital. One time I had an injured toe. The doctors in Emergency were very rude. As the attending doctor stuck my toe with a needle to freeze it I was in a lot of pain. I was unable to hold that pain in so I screamed with agony. A passing doctor made a rude remark by saying he thought I was delivering a baby. The doctor that was attending to my dislocated toe said yeah it's a boy. Another bad experience involved two of their security guards physically assaulting me. This is the worst hospital that I have been to.

Submitted April 23, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Besides the place being filthy and catering to the homeless which seem to be A vacation spot for them in the emerge . The doctors that dealt with me was nothing but arrogant ( Dr. Keyes) and did not check any blood work or anything and sent me home with antibiotics as the only treatment. Clearly this doctor lacks confidence itas his only diagnosis to any problem is antibiotics ... Like any other doctor that doesn't enjoy their job with lack of confidence in their work . Go to the University of Alberta this place is a waste of your time

Submitted March 29, 2016 | flag

2
Cleanliness
2
Facilities
2
Services
2
Value

The food was terrible at the hospital, I kept telling them on the menu sheets that I was pregnant and they kept providing me with deli sandwiches which you are not supposed to eat because of a risk of listeria. I had to remind nurses to provide me with my medication. When nurses would check my baby's heart rate they would pour on tons of ultrasound gel and would not bother to place a towel on me or provide me with one to clean myself up with. My clothes would be wet from the gel.

Submitted March 24, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I was treated very poorly in the emergency and physically assaulted by two guards.

Submitted March 17, 2016 | flag

1
Cleanliness
3
Facilities
1
Services
1
Value

People if you have another choice run from this hospital!

Submitted Feb. 25, 2016 | flag

3
Cleanliness
1
Facilities
1
Services
1
Value

This hospital staff is so neglectful. You have to usually ask at least 3 times for meds or even water. Right now my iv is full of blood. I asked for a flush 2 hours ago and if I ask again I will be treated with disrespect. Such a shame. My supper consisted of half a process cheese sandwich on white bread, a fruit cup and a glass of milk. This place is disgusting

Submitted Feb. 24, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

Attended orthopaedic unit as have internal bleeding from ACL surgery. I was treated like I was a disease and told to go see surgeon back in Calgary. Did not do any more tests to see how bad bleeding is or anything to help solve my problem as it has been getting worse each day. Maybe they will help you if originally went there but don't waste a trip there for help

Submitted Jan. 13, 2016 | flag

4
Cleanliness
3
Facilities
3
Services
3
Value

Very good service during my delivery .. My only complaint that my husband was not allowed to be with me in the room, after my c-section, although I was in too much pain

Submitted Nov. 13, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Five years ago we had our grandma taken to the Royal Alex and admitted for a breathing problem. That night she woke up and went to the bathroom and slipped and fell broke her hip. It was two hours before they found her. The nurses yelled at her stating that she was to be on bed rest and was to call if she had to get up. She was not told at the beginning that she was under any restrictions. Worst experience ever. No one could explain to us what had happened and why their was such a long wait for them to find her.

Submitted Nov. 11, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I was sent by ambulance to Royal Alex from a small town about 2 hours away. I was 21 weeks pregnant and suffering from severe abdominal pain. Since I arrived by ambulance I was admitted immediately, only to sit in a bed for 11 hours. No nurse, doctor, or staff spoke or checked on me unless my husband asked what was happening. They ended up doing an ultrasound, after finding nothing they decided not to do any blood, urine, or other tests and did not even check on the baby. When we asked to hear the fetal hearbeat after about 8 hours, the nurse was very rude and said there was no need for that. The doctor sent me home (still in excruciating pain) and said it was a muscle cramp and I was overreacting. He refused to accept it was anything but that. The pain was so severe I couldn't stand or dress myself. A few days later, back in my hometown, I was diagnosed with a severe kidney infection that the doctor at the Royal Alex had missed. My doctor said if it had continued to go untreated it would have put both myself and baby at a huge risk due to the severity of the infection.

Submitted Oct. 28, 2015 | flag


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