Facebook Pixel
New Hanover Regional Medical Center

New Hanover Regional Medical Center

Hospital
20 reviews

Rate New Hanover Regional Medical Center

Cleanliness
Facilities
Services
Value

Ratings for New Hanover Regional Medical Center

1
Cleanliness
2
Facilities
1
Services
1
Value

We arrived at the same time the Ambulance did with our family member. We informed the triage nurse that our patient was experiencing an altered level of consciousness and she said as soon as they got her in a room she would take us back. 45 minutes later I asked if they had her a room yet to which she replied, oh yes, I forgot. So now we back with the patient. Seems everyone has been looking for us to tell them what going on. The Dr Wiles came in and we explained. He made some orders. The nurse Janet comes in to draw blood and states she is going to start an IV and draw blood. I showed her the patient already had an IV established by EMS and asked 8f she need another. She said no and that EMS had forgotten to tell her. (Hey! Thats why you perform your own initial assessment. It's a standard practice to do so before you chart your assessment which obviously is bogus and had not been done correctly.) So, she then discovers that EMS had already drawn labs in the Ambulance on the way in. Later the NA1, Angie, try to take an oral temp 11 times and even tried giving the patient a drink of water which is an absolute nono. She put that thermometer in every part of the mouth except the posterior portion sublingual aspect. Finally an axillary temp was recorded. Later our nurse Janet informed us that the antibiotic she was on may have caused the Temperature to spike. The Dr verified that that was a load of hoowie. Never heard anything like that in my 20 years as an ER nurse. Later Janet said at discharge that her sodium was low but that it was fixed now because they had given her a bag of isotonic normal saline. That's another load of hoowie. One bag of fluids would be a drop of water against a forest fire in this situation and isotonic solutions fo not raise levels of anything... their isotonic!!! Don't get me started about the lab fiasco. They decided to wait on labels which the nurse never sent. Worst ER experience in decades! Janet is an idiot with a poor skill set and terrible education. Angie needs to learn to do what she says she's going to do and some basics like how to take a temp. Dr Wiles needs to be a little more agrees I've with the stupid people that work for him from the nurses to the lab personnel.

flag | Submitted July 28, 2015

4
Cleanliness
4
Facilities
2
Services
2
Value

I had a hard time finding anyone who could answer questions about my mother's condition. There don't seem to be many notes entered into the computer system. I asked the doctor to call me but he never did. One nurse went above and beyond to help me. I was told my mother had to meet two criteria before she could be released. She had met only one when they released her and she ended up right back in the emergency room less than 21 hours later. Not happy!!! There is no excuse for this.

flag | Submitted April 5, 2015

1
Cleanliness
1
Facilities
1
Services
1
Value

This hospitals ER department is nothing short of a hot mess! Waiting in excess of 6 hours to be seen is uncalled for in any situation. The staff is rude. 1 Lab tech is doing the job of 4 lab tech. Carrying urine specimen thru the waiting room for all to see is just gross!!! This place is just nasty! We will drive to the neighboring county from now on. NHRMC needs shut down!!

flag | Submitted January 13, 2015

4
Cleanliness
5
Facilities
5
Services
5
Value

Excellent facility with very caring staff. Every visit has been positive. Great doctors on staff as well as an Emergency department that provides lifesaving treatment. Very busy but worth the wait.

flag | Submitted January 12, 2015

5
Cleanliness
4
Facilities
5
Services
5
Value

Had back surgery in 2013. Felt that everyone was invested in my recovery from the surgeon to dietary Best hospital experience ever for me

flag | Submitted November 18, 2014

5
Cleanliness
5
Facilities
5
Services
5
Value

I've had excellent care in all these areas, my mother has had heart procedures and I've been very pleased, the oaks that treated me was exceptional as well.

flag | Submitted September 18, 2014

3
Cleanliness
3
Facilities
1
Services
1
Value

Walked out of the ER after waiting 3 hours to see a doctor for 3 minutes. Then was told I had to wait another 2 hours for a simple test. Next time I will travel 2 hours to go to another

flag | Submitted July 24, 2013

1
Cleanliness
1
Facilities
1
Services
1
Value

Waited 5 hours and never was seen by a doctor would rather die than to go to ths place ever again

flag | Submitted July 8, 2013

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst doctors ever!!!! I sat in a hallway for over 5 hrs while they did EKG on me in front of other men having to loft ups shirt ect . I have never felt so disgusted. And someone needs to learn how to clean. I really think this is the worst hospital ever. And I left knowing nothing more then when I went in. Now I have to make another payment to someone else to get answers. My husband wasnt even aloud in the back with me. I will die before I go back there.

flag | Submitted March 27, 2013

3
Cleanliness
3
Facilities
2
Services
3
Value

NHRMC does not compare to large city hospitals. Nurses do not appear to enjoy their job. Two that were assigned to me seemed pre-occupied and stressed.

flag | Submitted December 29, 2012

Doctors at New Hanover Regional Medical Center

Dr. William A. Gramley

Dr. William A. Gramley

6 reviews

Latest Rating

I remember seeing Dr. Gramley in the ER about 3 yrs ago as I was choking on a piece of red meat, which no one in the ER could see, but Dr. Gramley believed and qui... Read more

Dr. Lois B. Martin

Dr. Lois B. Martin

4 reviews

Latest Rating

A wonderful Dermatologist who is very caring however I have never been there without having to wait at least an hour and a half. Unfortunately I was to find ano... Read more

Dr. J. Alex Thomas

Dr. J. Alex Thomas

6 reviews

Latest Rating

Excellent doctor. We drove 200 miles for him to operate on me in November. He's obviously knowledgeable about his specialty but relates in a way for the lay person... Read more

Dr. George V. Huffmon

Dr. George V. Huffmon

43 reviews

Latest Rating

Only one star because there isn’t an option for no stars. Definitely has a God-complex. Was rude and extremely abrasive. Screamed at me and then realied as I was lea... Read more

Dr. Kenneth W. Kotz

Dr. Kenneth W. Kotz

4 reviews

Latest Rating

Dr. Kotz is awesome! He cares for his patients, takes the time to give all the options and explain them to you. Very, very knowledgeable and up to date on new trea... Read more

Dr. Erica Cunill

Dr. Erica Cunill

4 reviews

Latest Rating

I had good experiences with all of the Dr's at WHA OBGYN. Thanks to Dr. Cunill my birthing/delivery experience was great. I made my own delivery decisions and she w... Read more

Dr. Shyam L. Garg

Dr. Shyam L. Garg

2 reviews

Latest Rating

Most helpful Doctor I have ever been to. His staff is very professional and willing to help you with anything.

Dr. Frederick H. Opper

Dr. Frederick H. Opper

4 reviews

Latest Rating

Love Dr. Opper. Caring, knowledgeable, and flexible. Had treated my Crohn's Disease for years.

Dr. Scott W. Visser

Dr. Scott W. Visser

7 reviews

Latest Rating

Great doctor, good for all ages/families. He's been my wife's primary doctor since she was 12, and has been my doc for at least 10 years. He sees our kids and my ... Read more

Dr. NICHOLAS A. Jernigan

Dr. NICHOLAS A. Jernigan

11 reviews

Latest Rating

Dr Jernigan is definitely one who thinks he knows more than he actually does. Don't bother asking for referrals because that is not going to happen. Will misdiagnose... Read more


Sign up for our newsletter to get the latest health news and tips.