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Toronto Western Hospital

Toronto Western Hospital

Hospital
50 reviews

Rate Toronto Western Hospital

Cleanliness
Facilities
Services
Value

Ratings for Toronto Western Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital, Dr wants to cut me open, and there is a client next door with HIV, cleaning staff are looking at this client and making fun of him, no one deserves to be treated like this, blood is all over the phone and it seems that employees are acting like they are in Grade School, called in the other night and staff is singing in the phone attempting to get me upset. Really this hospital needs to be shut down and required new leadership. Dr Kevin Weeks needs to resign this hospital needs new staff and leadership. I do not feel welcome nor comfortable attending this hospital it is like a third world facility. No client that may or may not have HIV needs to be treated in this manner.

flag | Submitted July 17, 2019

1
Cleanliness
1
Facilities
1
Services
1
Value

I received post operative care on two different occasions, once after a total knee replacement, and once after a procedure urological procedure. In both cases the surgical procedures went well I was treated very well by the surgical staff, but the nursing and administrative follow up care was atrocious. For starters I paid extra on one of the visits for a private room. It turned out to be without air conditioning (broken) and was about 95 degrees. I kept sweating through my bed clothes and sheets and nurses complained about changing them, and then didn't. Did the admin change me to a room with air conditioning? No. Did they reimburse me for the room in any way? No. When I was finally released by the doctor to leave the hospital, I had to wait 4 hours for a nurse to remove my catheter. When the nurse finally came she pulled it out roughly and left me lying in a puddle of blood. She then left, and it was another hour and a half before she answered the call button. I asked her to change my bed, which she did very unwillingly. I wasn't discharged for another hour after that. My knee surgery post operative care was also very bad. I won't try to relate all that went wrong with that. In short, I will never agree again to a procedure where I have to stay for a period of days post op at this hospital. I would expect better more humane treatment in a third world hospital. The staff and admin should be ashamed.

flag | Submitted May 22, 2019

3
Cleanliness
3
Facilities
1
Services
3
Value

My husband went for a cystoscope today and was treated in an inhuman manner. After they removed the tubes one being from the poster they got matter all over him then combined with the lubricant was a mess then they stood watching handing him a roll of toilet paper to clean off!!! They did not off to leave and give him a proper cloth to clean with. Then they wanted to do another test and asked if he was allergic to shellfish in which he is and proceeded to get mad because he did not list it on his medication allergy sheet.... last time I checked shellfish is FOOD. tests inconclusive Dr unwilling to figure anything out further

flag | Submitted April 29, 2019

4
Cleanliness
5
Facilities
5
Services
5
Value

Dr Lau is friendly, warm, compassionate. He is very professipnal and knows his business well. He has great knowledge and it has been a pleasure being treated by him. He is always positive to make sure I am progressing and getting better. His staff is also great. They run the clinic like a well oiled machine. It is fascinating to see. I trust Dr. Lau to be my doctor.

flag | Submitted January 2, 2019

2
Cleanliness
1
Facilities
1
Services
1
Value

Neuro ICU nearly killed me due to neglect. Haemorrhaged for 16 hrs post brain tumor surgery. Nurses take off to retirement party. Blood everywhere - hair, body, bed, floor -they refused to call a doctor no matter how much I pleaded. People passing by yelled for help so the nurse closed my door & drapes & turned off light so no one could see me. I asked for my family to be called - nurse refused and moved my phones out of reach. Nurse threw towels in periodically & yelled at me for bleeding through mountains of linen. Also made me lay flat - increasing bleeding & I was choking on it. Next day: my daughter had to suction me & my sister washed me. Both came close to passing out when they saw me even though my daughter assists dental surgeries. Finally an ENT was called. He asked why hadn't I called for him earlier!!!! I also needed an endo - never saw one in 7 days. I had to yell at an intern to be given adequate pain meds even though my surgeon had already ordered 4x the dosage given. Reported all of this to the CEO who refused culpability & merely covered their butts. I and my family are suffering from PTSD due to such negligent treatment at this hospital. They have NO intention of correcting their mistakes. Some staff were wonderful (my neurosurgeon, Diego, Emily in ICU & ladies on Neuro ward). I will forever warn people to avoid Toronto Western.

flag | Submitted December 13, 2018

3
Cleanliness
4
Facilities
4
Services
4
Value

My experience with orthopaedic surgery and Dr Lau and staff has been excellent and caring over the last two years. I had a visit to emergency also and had the best, most organized, thorough and compassionate treatment ever

flag | Submitted October 10, 2018

2
Cleanliness
2
Facilities
1
Services
1
Value

Inefficient ER. 8th floor inpatient, especially 8a should be shut down. Most of the nurses are rude and have zero interest or compassion for their patients. Hours could go by without Iv alarms being turned off or call bells answered. Everything is about control and doing as little as possible. The longer term dementia patients are not engaged. Multiple lemgthy stays and absolutely no offers for cleaning or self-care. None. The nurses hate their jobs and take this out on patients. The culture is a disgrace.

flag | Submitted August 4, 2018

2
Cleanliness
2
Facilities
2
Services
2
Value

Avoid the Emergency Department (ED). The only positive experience I had was with the paramedics. They took down detailed information about my debilitating back pain and were extremely supportive. When I finally saw the ED physician, Dr. Ng, she was convinced that I had a muscle spasm (I was later properly diagnosed elsewhere with an L4/5 bulging disc that was putting pressure on my nerves). She did not thoroughly assess me and I don’t think she read any of the notes in my chart. She was certain that I had a muscle spasm from reach for a shampoo bottle and indicated that she sees this “all the time.” She gave me 1 mg of hydromorphone followed by another 2 mg and discharged me with a prescription for physio and more pain meds. She also told me to keep moving and gave me a printout from the internet with back exercises, which, in fact, turned out to be harmful for my bulging disc. Dr. Ng also offered me another 1 mg of hydromorphone prior to my discharge, which I thankfully refused. Shortly after, I started to perspire heavily when waiting outside the ED for my ride. I almost fainted from the medication and had to be wheeled back inside, where the paramedics gave me some juice. They asked me if I wanted to be readmitted and I said no, as I knew that nothing would change if I went back. I could barely walk and the doctor just gave me a bunch of pain meds and discharged me with an incorrect diagnosis. I was not properly assessed following the administration of hydromorphone and I should not have been discharged in my condition. Avoid Dr. Ng and this ED.

flag | Submitted July 4, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

Excellent service with my experience in the last several years. The neurological personnel is great and they really know what they are doing. They treat patients with respect. Thanks for your hard work and effort.

flag | Submitted May 29, 2018

1
Cleanliness
1
Facilities
4
Services
1
Value

Ambulance personnel were amazing to us, doctor was ok when we seen her and the nurses were a bit on a hurry to get things going . The wait time is a bit much and didn’t feel like we had any real clarity for our situation and more or less feel as though they are prescribing medication to cover the pain rather then treat the issue at hand and be a little more sincere and logical.

flag | Submitted May 22, 2018

Doctors at Toronto Western Hospital

Dr. Taufik Valiante

Dr. Taufik Valiante

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
69 reviews

Latest Rating

I have cervical myelopathy and had a disc removed from my neck that was pressing against my spinal chord and had a plate and screws inserted.from the moment I met Dr... Read more

Dr. Peter Bray

Dr. Peter Bray

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
66 reviews

Latest Rating

I had extensive liposuction and a full tummy tuck with muscle repair. My surgery and recovery were seamless, without any complications and the results are outst... Read more

Dr. Caroline Chessex

Dr. Caroline Chessex

23 reviews

Latest Rating

Dr Chessex is fantastic. She listened to a long complicated history concerning blood pressure that my previous cardiologist could not even be bothered to hear, th... Read more

Dr. Lori Albert

Dr. Lori Albert

31 reviews

Latest Rating

i have been seeing Dr. Lori Albert since 2005. She is an amazing doctor who shows so much compassion to her patients. I have been diagnosed with Rheumatoid Arthritis... Read more

Dr. Rod Davey

Dr. Rod Davey

73 reviews

Latest Rating

As far as I’m concerned Dr Davey walks on water. He’s kind, knowledgeable, takes time to explain everything and never rushes you...even though he’s extremely busy. ... Read more

Dr. Robert Devenyi

Dr. Robert Devenyi

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
94 reviews

Latest Rating

Top notch in every respect. We are truly blessed to have a surgeon of this calibre willing to be in Ontario, given the treatment doctors receive in the media and by ... Read more

Dr. Allan Okrainec

Dr. Allan Okrainec

46 reviews

Latest Rating

Very professional, quick recovery wonderful bedside manner

Dr. Timothy Jackson

Dr. Timothy Jackson

30 reviews

Latest Rating

I have NEVER met a more caring and professional doctor. Always willing to go above and beyond for his patients. I have never met a more caring doctor. Been seeing hi... Read more

Dr. Dimitri Anastakis

Dr. Dimitri Anastakis

29 reviews

Latest Rating

I was born with a rare type of avm arterior vascular malformation..with the info ive been told its more common in the brain when i was 15 i got a surgury at sick kid... Read more

Dr. Darell Ogilvie-Harris

Dr. Darell Ogilvie-Harris

54 reviews

Latest Rating

I had the pleasure of seeing Dr OH at the Altum Clinic for a second opinion. Absolutely brilliant doctor. I am fairly critical of the medical community, but he trul... Read more


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