Rate Oakville Trafalgar Memorial Hospital
Ratings for Oakville Trafalgar Memorial Hospital
Went to the emergency for the first time, and was in tremendous pain. Dealt with very rude nurses who had very little decorum or empathy. Heard a nurse say to an elderly patient who was patiently waiting for her to buzz the security door open, to “wait.... I only have two hands!” What a disgrace to treat the ill so poorly. No excuse at all. We ended up walking out after waiting 2 hours for triage that never happened. This is disgusting........it’s just lipstick on a pig!
I had colon surgery on Feb. 5. There was filth left on the toilet bowl for four days from the gentleman i shared an adjoining washroom with, in four days only the garbages were changed and when i askd the housekeeeping ladies to clean the washroom they all said they’s be back but never came. There was a mix up in my meds that the dr, the pharmacist, the hospitalist and the nurse missed leaving me without pain relief. Also, th commode chair in the washroom was neither changed after each of us used it, nor caviwiped down. When i answered the patient satisfaction survey detailing this and asking to have my bill cancelled it was no way. I will fight this and involve my MP, the Oakville Beaver, and any regulatory bodies that govern hospitals, but i’m not paying this bill!
We are already 1.5 hours in the emergency roo and nobody came to see my wife. When I asked a nurse at the counter approx. 1 hour ago what is a waiting time she said my wife is next, but nobody came in to see her since that. Moreover she said that it happened a patient was waiting for a checkup 7 hours. Unbelievable... what a terrible emergency service
Not impressed with the attitudes of the doctors and nurses. ER and Discharge service were terrible and disorganized and decisions made in silos, lack of ownership of the patient and political driven decisions. The doctors have attitudes and not impressed how their work with the nurses or in the best interest of the patient.
I delivered my child at the new location. The staff in the Maternal Child ward are beyond generous and attentive. Our experience from beginning to end with the staff was wonderful. The nurses, the anesthesiologist and the OB on call were all professional and friendly. Biggest plus is who they have working for them in this department! Great food court options during the day and lots nearby too. Downsides: My food access wasn’t the greatest bc of a previous allergy that kept showing up in their system and they could not take off. The bed was from the old hospital but in the new room. Horribly uncomfortable to be on after giving birth. You can feel the metal and there was a gap in the back area when positioned upright that gave me additional back problems. Parking is expensive. Be aware: They no longer provide any toiletries (I bought my own anyway) for mom or baby.
I arrived at Oakville trafalgar twice on Jan 28th. Once in morning at 10 am. I waited for 3 hours only to be told it would be another 7 hours as there were 114 people ahead of me. I left to return in the evening thinking that it would be better. Unfortunately bad became worse and it has been over 3 hours and we still have not seen a Doctor yet. Despite having a very sick child.
First off, I had high hopes for this hospital. I applied to work here as a medical lab technologist when it first opened but decided to explore other hospitals (keep in mind I have a healthcare background here and don't speak ill of hospitals unless its justly deserved). My mother-in-law recently went here after she experience severe swelling and pain in her ankles and was barely able to walk. At first, the nurses were outright rude to her and my fiancée. Okay I understand you may have a bad day, but don't take it out on your patients. If I'm asked to be respectful in a hospital, I expect the SAME! After she got x-rays done (which was about 5 hours later) and no blood work she was seen by the physician. When asked why no bloodwork was done, the physician preceded to indicate that NO bloodwork is done for ER patients (an outright lie) and had the audacity to tell us that any bloodwork would take 2-3 weeks to get back and only when challenged did he say that bloodwork is done on in-patients only in-house. Right. So you're telling me a big hospital like this doesn't do bloodwork on its patients ESPECIALLY the ER?! I work as a lab technologist, don't try to play dumb with me and make me out to be incompetent. One of the biggest things though to irritate me further was that his "diagnosis" was based completely on a hunch and didn't like that we insisted on bloodwork (even a coag PT/PTT/D-Dimer would have been nice to rule out let's say DVT or embolism?). At that point, I didn't want to argue because it seriously wasn't worth it. All he could offer was minor painkillers (because she was a diabetic,and as not to impaired her decreased kidney function) and recommended 4-6 weeks of limited physical activity and only after we advised him that if she goes home WITHOUT BLOODWORK and ends up with seriously complications, we were going to hold him accountable for it. At the end, no reasonable answer was given and we were thoroughly disappointed and complained to the hospital the next day. Seriously I do not recommend this hospital for any type of emergency situation. Better off going to even a small hospital like Fergus, they are limited staff, but actually do baseline testing!
Doctors at Oakville Trafalgar Memorial Hospital
Dr. Duncan Rozario's Latest Rating
Dr Rozario was great, he is personable and gets right to the point. I had day surgery and was in and out within 20 minutes.
Dr. Frank Rouse's Latest Rating
The best physician ever. God bless him Informs of blood work and tests ASAP
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