Rate St. Joseph's Health System
Ratings for St. Joseph's Health System
This is the worst hospital I have ever seen. The nurses give patients medications that are listed on file with allergies. The place is extremely dirty. The nurses abuse patients by shouting at them and roughness. More needs to be done to make public aware! Please stay away!!!!!
The emergency department is very poorly run and focuses more on the drug addicts that come in than the rest of the patients. Came in with a torn tendon probably ranked CTAS 3 Waited 8 hours, with no contact or visible staff, only to be seen by a first year resident PGY1 who awkwardly applied a splint, wasn't sure what he was doing and referred me to a plastics clinic. If I didn't need an X-ray to confirm that there was no fracture, I would have walked out. If the sisters were still involved, they would be appalled. Where is your mission of caring for everyone who comes through your door. We saw no visible sign of that mission.
I wasn't sure of this hospital at first when I first stayed at it for my Bariatric surgery. But I have to admit it the care is exceptional. Nurses were prompt and efficient taking care of me there. I am referring to the Nurses team on the 6th Floor. I am unsure of any other floors having bad nurses. These nurses went above and beyond. I would recommend them to anyone. The only thing I would says about the food there is I wish there was more drink options for non-diabetics on the Bariatrics floor (diet lemonade and Diet Peach was horrible, they should offer at least Diet Cranberry and maybe a Premier Protein over the Diabetic Resource Crap) (I got nausea on Diet Lemonade and Diabetic Resource which set me back in the hospital another 2 days longer) I loved how my surgeon and his team came to visit me daily as i was in the hospital. Appreciated that the most
I have a chronic condition that lands me in the ER frequently due to uncontrolled symptoms. Most of the ER doctors are wonderful. They all know me and know my history. Most of them ask what I need and provide it. Some of them don't even listen to what I say and make their own determinations as to what I need. I have left the ER in tears on several occasions because I've had little to no relief. I can usually figure out how my visit is going to go once I see which physician is on duty (that's pretty sad, isn't it?) My diagnosis is in black and white and can be read by anyone who has access to my medical records. It's appalling that some of these physicians still deny that I have a very painful condition. Most of the nurses are wonderful and are incredibly kind to me. Some of them have even advocated for me to the doctors. Over the years I've had a few run-ins with nurses who have formulated their own opinion of me and have been incredibly rude. In those situations, I have filed complaints and the situations have been dealt with. In one particular circumstance, the nurse/department manager actually gave me her card with her cell phone number on it and told me to call her (no matter the time of day) if anything bad happened again. I've had my share of bad experiences at St. Joes but overall I would choose this hospital before any other in the city.
Wonderful Hospital. High level of care and attention by ALL staff when inpatient. ER is very busy and procedures take many hours. Not much privacy in ER. Food Services are not good and the caterers are too restrictive. Nutrition is part of the healing process. Bring back the kitchens in hospitals.
If you're reading this to decide if their ER is right for you, keep reading. Having visited many times this year with my special needs daughter I can give comparisons between St. Joe's and General. During weekday business hours you will have to wait to be assessed by a waiting room Dr. Sounds nice? I literally means IN the waiting room. They have curtain dividers but the Dr. does nothing to keep his voice down so I found out EVERY embarrassing reason everyone was there for. It made for a lot of awkward eye contact when you're sent back to your chair. After hours and weekends there's no worry of embarrassment. Once in I have to say this is #1 of 2 things I enjoy there. If you require an IV, an nurse promptly gives you one before sending you back to the chair. #2 is free wifi. After this please note, unless you can't physically stand without screaming and wailing you will NOT be given a private room. You are ushered from one brightly lit room to another. If you have a migraine or high blood pressure this is not for you. They will NOT give you a quiet room or turn off the lights. They recommend you bring your own sunglasses. As for a comparison to the General. You may wait for 4+ hours (my daughter waited 3.5 hours after collapsing unconscious) mind you she was given a bed (passed out again and lost bladder control). This happened because their after hour/weekend support is terrible. Once the Dr's and day staff showed up they moved so fast! However the Dr. That said he'd see her in office wasn't the Dr. we were given an appointment to. Plus you pay $9.99/day wifi. Longer term rates are cheaper per day so I guess it's a toss up. It's a matter of what you're willing to tolerate. Best of luck.
My mom at the age of 96 was taken to st. Joseph's hospital by ambulance. I have been dealing with old folks for many years and with hospitals. I have never encountered a hospital with such fabulous nurses caring compassionate and just overall helpful and respectful. Mom was in CTU Central and there was only one nurse there felt she needed to clear mom's bedside table because she herself didn't like to see stuff on the bedside table. It didn't matter that Mom is blind in one eye partially blind in the other eye and needs things there so she knows exactly where they are. All the other nurses are loving and caring and I just can't say enough good things about them. The food is something else because it is not tasty. The food leaves a lot to be desired. A patient has no choice like they do in the other hospitals they rarely sent the fruit cup cup for Mom although we requested we asked a small ginger ale to be brought up nothing was brought up for her. So the food and the food service is not good I would rated at the max 3. And this is compared to other hospitals. The hospital itself has very friendly staff at least those that I encountered from the ER to the team of doctors and nurses. Mom was transferred to CTU North and there the nurses are just as wonderful as in the other unit. One thing that I was not happy with was that mom had an MRI booked at another location before she went to the hospital and apparently the Radiologists in MRI refuse to do the MRI while she was there although the doctors team had requested it. I don't think that was appropriate and now when she comes home I'm going to have to rebook the MRI so she can go and have it elsewhere which means I have to get Darts to come and pick us up and Darts to bring us back because she's in a wheelchair. Otherwise I have nothing negative to say and St Joseph's is honestly best hospital overall that I have yet come across. My experience with Hamilton General was the worst experience ever as well as with st. Peters. I also found it very interesting. They would not accept mom in senior rehab program at Juravinski because she was a patient at st. Joe's and not in the group of Hamilton hospitals and Sciences. That is not good and it should not happen. St. Joseph's is in Hamilton it may not be part of the group but it is part of the city and of our Ontario Health System and therefore the patient should not have been allowed to go to the juravinski senior Rehab Center. Instead we have to put her in convalescent rehab. If she was an outpatient then she would be accepted but because he's an impatient they won't accept her. Does this make sense to anybody? Not to me either. But that is not the fault of St Joseph's but of the intake coordinator at juravinski who didn't even bother returning my call after I left 3 messages. I would highly recommend st. Joseph's to anybody who needs
Wonderful, kind, compassionate , efficient.......You go Dr. Shargall and team.........you are I am sure one of the dream teams of St. Joseph's and I know first hand. Thank you all.......I do mean all for your kindness, I would come back in a minute if I had to. I know I was in the best care, and was treated with respect. Liz Luscombe Palmer. Hugs to you all
Doctors at St. Joseph's Health System
Dr. Peter John Lovrics's Latest Rating
Staff are fantastic helpful and supportive treat you like a person and not a number. They actually show care and concern
Dr. Roberta Jane Eby's Latest Rating
Dr Eby diagnosed my symptoms right away as Shingles and explained why it was that. She prescribed the medication and warned me about getting to close to my grandkids
Dr. Fionella Crombie's Latest Rating
Very nice doctor, Has been there but some delay made me upset.
Dr. Roderick John McDonagh's Latest Rating
He has really cold fingers although he is VERY good looking.
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