Rate BC Cancer Agency - Vancouver Island
Ratings for BC Cancer Agency - Vancouver Island
Having to deal with the BC Cancer Agency (my partner had esophageal cancer) on VI was the worst experience I've ever had in my life, and I will never get over it. From the constant delays, the demented, down right cruel, oncologists, the lack of information and/or assistance provided has destroyed my life and caused the death of my partner. BCCA Van Island is not the place to go if you want any chance of remission or cure. If you are looking for PTSD or never have the ability to smile again, then go!
I was referred to this location for further study of my condition. I found cleanliness above reproach, as was the food services section. Like any large facility its difficult finding your way around, but help is always nearby. Nurses - I was literally stunned by the quality and professionalism of the nursing staff. I asked what I thought was a regular nurse some questions...only to find out she was new staff. Fully trained! Doctors - of course - busier than one might think possible...but still had time to answer any questions.. Like to point out that Dr. and nurses in this field are extremely busy - every day. It may seem they aren't listening or hearing you...but they are. Keep your questions and explanations short. Its to your benefit!
I was under the impression Doctors were Nice and Skilled here??. Boy was I wrong!! I have just Received My Report a Year Later. What I read, was Shockingly Disturbing!!, There were Outragious Blatant Lies!!. And Dr. Oluyede, my Gyne in Nanaimo, had Appeased the Bidding of Dr. Mona Mazgani!. Who Deliberately added Foreign Material to my Abdomin, to Punish Me!!, Because, I said, that I was going to keep my Overies!!. This Foreign was to cause me Pain, Ongoing Infection and Ripping Flesh, which it has!! and also it can be Fatal!. So the BC Government is having to send me Out of province to have another surgery, to have this Foreign Material Removed!!. The Criminal Term for this is, "Intent to Cause Bodily Harm!! I suppose in Africa and Iran, this is Common Practice!!, Although it is NOT! in Canada!!. I'm sending my Story to the 5th Estate! to be Investigated! And people's Story's are Aired on TV!. So Beware of Smiling Professionals!!
I hope I never have to go there. My spouse lead a very clean life and somehow developed lung cancer. Because lung cancer is terminal I had the impression what the doctors were doing was just lip service. They rushed in to a meeting and rushed out leaving us with many questions. The counselling staff was okay but IMO unless they have experienced a situation like this, they have no real answers. We were afraid to say much because anything which sounds like hurting oneself raises a red flag. The cancer went to the brain and there was no empathy. This caused death. After seeing about 6 oncologists, a handful of nurses and some counsellors nobody even bothered to phone or drop by to express sympathy. My spouse was just a number.
The quality of service, provision of treatment, attitude of the professionals and facility environment were all excellent. Though they must have thousands of patients, I felt a high level of individual attention and interest. It has made me convinced that salaried (well-paid of course) doctors (oncologists, etc.) and public facilities are a much better option for quality health care than fee for service, income motivated medicine.
The worse health care centre I've had been to. Most of the nurses who work for the agency's nurse line are rude, unprofessional and are zero help. The on call doctors don't bother calling you back and blame you for not calling back to follow up or just don't know the answer to any of your questions. The blood services staff have made many mistakes with my files and blood samples. The specialists forget to send you important requisitions, etc. I can write a book about all the issues I've had with this agency and I'm just a new patient. Dealing with cancer is already stressful and the agency makes the stress level go up to the roof instead of helping you have a less stressful life.