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Search: Posts Made By: Administrator
Forum: New Member Introductions   10-31-2018, 05:49 PM
Replies: 6
Views: 1,072
Posted By Administrator
Hi! AS

Hi!

AS
Forum: Technical Support   10-17-2018, 02:13 PM
Replies: 84
Views: 20,113
Posted By Administrator
Hi there: Please be advised that comments on...

Hi there:

Please be advised that comments on the directory cannot be removed by forum administration. The directory is managed by a separate group.

All inquiries regarding content and comments...
Forum: Technical Support   03-19-2018, 06:10 PM
Replies: 14
Views: 1,841
Posted By Administrator
You can use this form to notify the webmaster....

You can use this form to notify the webmaster. They'll be able to help you out.
https://www.ratemds.com/about/contact/

Mike
Forum: Technical Support   01-31-2018, 04:13 PM
Replies: 1
Views: 628
Posted By Administrator
You need to use the "Contact Us" link which can...

You need to use the "Contact Us" link which can be found at the bottom of every page - that email goes to the dept. that handles the removal of these comments. In addition to the dates of when it was...
Forum: Technical Support   01-02-2018, 11:51 AM
Replies: 24
Views: 2,959
Posted By Administrator
Glad to hear that your situations are both...

Glad to hear that your situations are both resolved HappySeal and NSix. There was likely a delayed response from the team due to the holidays since some people have been away for vacation. Happy to...
Forum: Technical Support   12-28-2017, 12:34 PM
Replies: 24
Views: 2,959
Posted By Administrator
Hey NSix and HappySeal. Just wanted to let you...

Hey NSix and HappySeal. Just wanted to let you know that your PM's have been received and we have forwarded your requests for post removal to the team that manages the posts/content on the site.
...
Forum: Technical Support   12-27-2017, 11:31 AM
Replies: 24
Views: 2,959
Posted By Administrator
Have you tried using the "Contact Us" form at the...

Have you tried using the "Contact Us" form at the bottom of the page?

Kevin
Forum: Technical Support   12-26-2017, 01:16 PM
Replies: 24
Views: 2,959
Posted By Administrator
Hello there, Can you send us a link to your...

Hello there,

Can you send us a link to your review?
I'll get this reported to my team and get it removed.
It'll be removed mostly tomorrow.

Best regards,

Ed
Forum: Technical Support   12-26-2017, 11:15 AM
Replies: 14
Views: 1,841
Posted By Administrator
Review removals are done in the order of their...

Review removals are done in the order of their receipt at the discretion of the ratemds webmaster. We can only inform them of the requests however we cannot do anything to speed the request along
...
Forum: Technical Support   12-20-2017, 11:52 AM
Replies: 14
Views: 1,841
Posted By Administrator
Bumped your request. Please allow time for...

Bumped your request.

Please allow time for them to review the emails and contact you.

- JB
Forum: Technical Support   12-20-2017, 11:23 AM
Replies: 84
Views: 20,113
Posted By Administrator
Hey rz1960, Could you provide us with the...

Hey rz1960,

Could you provide us with the link to the post that you want taken off? Also, let us know the content (copy/paste some of the text) so we know specifically which one to request for...
Forum: Technical Support   12-07-2017, 11:46 AM
Replies: 3
Views: 575
Posted By Administrator
Hello, if you sent in an email to the...

Hello,

if you sent in an email to the contact us forum for RateMDs, please wait for their response. If there is no response within 3-5 business days, please send me a PM and a contact for me to...
Forum: Technical Support   10-31-2017, 02:40 PM
Replies: 84
Views: 20,113
Posted By Administrator
Have you reached out through the "Contact Us"...

Have you reached out through the "Contact Us" form? That's the first method you should try to get reviews removed

Kevin
Forum: New Member Introductions   09-20-2017, 05:45 PM
Replies: 2
  Newbie
Views: 504
Posted By Administrator
Hello! They are active depending on which section...

Hello! They are active depending on which section you post in and if your topic is relevant to that section. Give it a try!
Forum: Technical Support   07-21-2017, 04:14 PM
Replies: 3
Views: 1,586
Posted By Administrator
Hey there, You’ve done the right thing by...

Hey there,

You’ve done the right thing by flagging the review. Flagged reviews do get investigated but there is a queue, so it generally takes 3 days to process the flag. You likely were not...
Forum: Technical Support   07-20-2017, 02:46 PM
Replies: 84
Views: 20,113
Posted By Administrator
All we can really tell you to do is use the...

All we can really tell you to do is use the Contact Us form. We are not allowed to make the requested changes, only those on the other end of that email have that power. A lot of requests get sent...
Forum: Technical Support   07-11-2017, 11:53 AM
Replies: 4
Views: 1,100
Posted By Administrator
No problem - thank you for the update. Glad...

No problem - thank you for the update. Glad everything got sorted out and thank you for your patience on this.

Cheers,
Natalie :)
Forum: Technical Support   07-10-2017, 04:04 PM
Replies: 4
Views: 1,100
Posted By Administrator
Hi there Unfortunately, we do not have...

Hi there

Unfortunately, we do not have control over the Comments section of the site.

As July 7 was a Friday, it's likely they didn't get to your request prior to the weekend.

Please be...
Forum: Technical Support   07-07-2017, 12:02 PM
Replies: 2
Views: 1,380
Posted By Administrator
Is the profile here on the forum or on the actual...

Is the profile here on the forum or on the actual doctor listings?

Kyle
Forum: Technical Support   07-06-2017, 01:34 PM
Replies: 1
Views: 650
Posted By Administrator
Hey there, We'll need to have the owner...

Hey there,

We'll need to have the owner (Dr. Jeffrey Mills) of these accounts to verify the usernames and emails on all 3 accounts and confirm that he would like these merged.

Thanks,
Natalie
Forum: Technical Support   07-06-2017, 01:02 PM
Replies: 84
Views: 20,113
Posted By Administrator
Hey guys, I've sent an email to the dept...

Hey guys,

I've sent an email to the dept who receives yours via the Contact Us. We apologize for the delay in response but they are the ones who administer these posts for removal.

Please sit...
Forum: Technical Support   06-15-2017, 02:04 PM
Replies: 14
Views: 1,841
Posted By Administrator
I've been informed that your review/rating was...

I've been informed that your review/rating was removed and you've been contacted via email. Thank you for your patience on this.

Cheers,
Natalie :)
Forum: Technical Support   06-14-2017, 02:48 PM
Replies: 14
Views: 1,841
Posted By Administrator
Thank you for reaching out. I will contact the...

Thank you for reaching out. I will contact the rep who handles the emails from "Contact Us" to look out for yours and respond accordingly.

Thank you for your patience.

-Natalie
Forum: Technical Support   06-09-2017, 11:33 AM
Replies: 1
Views: 784
Posted By Administrator
Hey there, If you look at the top of the...

Hey there,

If you look at the top of the page, just under the banner add, and under Active Topics, you will see "Welcome, perter78. You last visited...." Click on your Name. This will bring you...
Forum: Technical Support   06-09-2017, 11:31 AM
Replies: 1
Views: 782
Posted By Administrator
The requirement to post links is 3 posts. I see...

The requirement to post links is 3 posts. I see you have gotten up to 3 now.

Thanks,
- JB
Showing results 1 to 25 of 77

 
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