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#1 Old 04-13-2016, 08:18 PM
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please help

Hi, I'm trying to contact moderators of RateMD. I emailed you multiple times and feeling really helpless and frustrated. I don't understand why nobody can simply reply to me and solve my problem. This website is so unprofessional and I have never in my life was in situation where you send multiple emails to technical support team and they won't respond. I use to work in that company, not a good company and when left wrote honestly everything I think about them. I want to remove my post. Please anyone get back to me!!!!!!!!!!
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#2 Old 04-14-2016, 10:43 AM
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Sorry you've had a hard time contacting us. What can I do for you?

How were you trying to contact us?

Kevin
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#3 Old 04-19-2016, 12:45 PM
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Hi Pukhalskaya, have you been able to get in touch with someone?
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#4 Old 05-21-2016, 08:34 PM
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Quote:
Originally Posted by pukhalskaya View Post
Hi, I'm trying to contact moderators of RateMD. I emailed you multiple times and feeling really helpless and frustrated. I don't understand why nobody can simply reply to me and solve my problem. This website is so unprofessional and I have never in my life was in situation where you send multiple emails to technical support team and they won't respond. I use to work in that company, not a good company and when left wrote honestly everything I think about them. I want to remove my post. Please anyone get back to me!!!!!!!!!!
Same experience here. Non-existent customer service.
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#5 Old 05-24-2016, 11:42 AM
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Originally Posted by KBee View Post
Same experience here. Non-existent customer service.
Hi guys,

We're really sorry for the late responses.

Let us know what kind of issues were you guys experiencing and we will make sure to get the tech team to take a look asap.

~Sheena
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#6 Old 05-24-2016, 04:27 PM
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Please... Help me delete 2 comments I've made a few days ago !... It is important !
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#7 Old 05-24-2016, 05:10 PM
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Originally Posted by Administrator View Post
Hi guys,

We're really sorry for the late responses.

Let us know what kind of issues were you guys experiencing and we will make sure to get the tech team to take a look asap.

~Sheena
I wanted to delete a comment/review I posted. According to the FAQ, on the website the suggestion is this:

"I want to edit my rating but I wasn't logged in when I submitted it? ¶

If you were not logged in when you submitted the rating, the only thing you can do is to try to remove it and then enter a new rating."

However, no instruction on how to remove it. I sent a request more than a week ago through the contact page - no response, no action taken either.
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#8 Old 05-25-2016, 10:37 AM
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Hi,

You're looking to delete a post or a rating? Unfortunately, as a rule of thumb, we do not normally delete posts from the site because it creates holes in threads. If you are looking to remove a rating, please let me know where you were gave the rating to and we'll investigate to see if this is something that we can delete.

~Sheena
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#9 Old 06-07-2016, 05:38 AM
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Question for Kev_Jones, KBee and pukhalskaya:

Has your problem been resolved?
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#10 Old 02-24-2019, 02:09 PM
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I'm having this problem too.

Please, please, please email me as soon as possible about the review I posted which I have requested several times to be deleted. I didn't realize when I posted it that no edits would be allowed, and I have changed my mind about what I said. Things are easy to put up on this website, but hard to take down. I have learned my lesson. Now, please remove those words of mine, for which I no longer grant permission to publish. Thank you.
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