Santa Monica Ucla Medical Center

Santa Monica Ucla Medical Center

Hospital
3 reviews

Rate Santa Monica Ucla Medical Center

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Ratings for Santa Monica Ucla Medical Center

5
Cleanliness
5
Facilities
5
Services
4
Value

The medical staff was incredibly friendly from the interns, to the nurses to the Drs. They were all extremely attentive and empathetic.

Submitted April 22, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

My surgeon knew that my spine fusion surgery had failed when he saw my post-operative MRI images three weeks after surgery. But he, nor anyone else at UCLA told me that my surgery had failed. Instead, they tried to keep me from getting the MRI images and the report. The told me repeatedly that the images did not exist. I was persistent in demanding the images and I finally got them after sending numerous letters and making numerous phone calls to both the hospital and doctor's office. I was angered to discover what my UCLA doctor knew and didn't tell me.

UCLA now refuses to do anything for me, not even answer my questions about my surgery. Questions like: how did I end up with a cut on my face when I awoke from anesthesia? Why did the surgeon not install the medical device that I was told would be part of my procedure? Why was I charged to treat an infection that I got from the hospital?

I would not recommend UCLA to anyone. If they screw something up, they will throw you under the bus and jeopardize your health to avoid taking responsibility.

Submitted Nov. 7, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
4
Value

They took great care of me. State of the art. Kind and super clean

Submitted May 23, 2015 | flag


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