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St. Paul's Hospital

St. Paul's Hospital

Hospital
36 reviews

Rate St. Paul's Hospital

Cleanliness
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Ratings for St. Paul's Hospital

3
Cleanliness
1
Facilities
1
Services
1
Value

My friend and I had to take a trip to St Paul's in the early hours of November 11, she had been spiked on a night, but I was of sound mind. I explained to the paramedic who took us exactly what had happened, my friend had been given a free drink from someone she didn't know, almost immediately after she was in and out of consciousness, throwing up for 3 hours, unable to stand - and we had had the exact amount to drink.
When he arrived at the hospital we sat waiting for 2 hours, my friend still unconscious, I asked a nurse if she could lie in one of the TWO free beds in the waiting area, which she rudely snapped at me that they were IN CASE an elderly person with a broken hip came.. More time passed, and my friend still hadn't been seen. I stopped another nurse on her way past who said "Your friend's just super wasted, right?" - So clearly the paramedics hasn't passed on any of the information. She was then hooked up to an IV and had blood works and urine taken. A doctor saw her about an hour later, lay her down, pressed on her stomach, and sent her on her way.
We waited an additional 2 hours to be discharged - During this time I asked yet ANOTHER nurse what was going on - to which she said she thought we'd already left, so clearly no one had a clue what was going on. She was finally discharged 5 hours after we arrived. I had explained when we first arrived that we were on working visas without provincial health care, so upon leaving asked the nurse who discharged my friend if there would be any charge for the vist, to which to replied that there would definitely not. Almost 1 month later my friend receives a bill for $990 - which covers the cost of being lied to, ignored, spoken to rudely, and an IV drip. This hospital is a joke.
Morgan Telfer.

Submitted Dec. 6, 2016

5
Cleanliness
5
Facilities
5
Services
5
Value

Best docs at the emergency department. Really thorough and makes sure the diagnosis is correct by getting proper tests done instead of shoving me out the door like the walk in clinic. Has amazing doctors!!!

Submitted Dec. 5, 2016 | flag

3
Cleanliness
4
Facilities
5
Services
5
Value

I went to this hospital with a bladder infection at the time I was a meth addict and had no address. The nurse was so rude after seeing the Dr I was crying when I told the nurse I could not afford the prescription so I was trying to hand it to her and she said that's not her problem and I wasn't being rude I honestly had no money and yes I'm sure I had spent it all on drugs but I would have paid for the prescription if I was able and the Dr came in and saw me crying and asked what was wrong and I said I guess I just end up seeing you later cuz I don't have any money to fill this. He took paper handed to nurse and said go fill this downstairs. There was no questions I felt so thankful I cried harder and said thank you. He didn't make me feel like a drug addict or a loser...like she did...I wish I could remember his name. If you read this thank you so much....this was in 2002

Submitted Nov. 26, 2016 | flag

1
Cleanliness
2
Facilities
2
Services
3
Value

Dr Stephan Wiseman is not a good dr at all completely out of touch with the world. Thinks he's the whole all. mighty. Completely unhelpful his own nurses even talk trash about him. Stay far far away his obsession with Scientology is just absurd would never shut up about it.

Submitted Nov. 26, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Emergency is a gong show. Three hours to see a doctor and I was 'fast tracked'.

Submitted Nov. 18, 2016 | flag

2
Cleanliness
3
Facilities
2
Services
2
Value

My dad went in for what they told us a routine surgery......he ended up being there for 7 months with many ups and downs. We saw many many serious mistakes from charge nurses and Dr's. Always listening to Dr's advice my dad took a turn for the worse and in the last couple of months there was nothing left to do......not sure I would ever trust anyone in there again

Submitted Sept. 28, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

The Emergency & also ICU are absolutely wonderful ! Staff are Phenomenal !

Submitted Sept. 24, 2016 | flag

5
Cleanliness
3
Facilities
5
Services
5
Value

Both my sons were born here, and I've had to go for myself on too many occasions. Everyone has always been professional and easy to communicate with. I've often been pleasantly surprised at how genuinely kind everyone is, especially considering some other clinics and hospitals barely give you a glance. Did I have to wait - yes. Nowadays though, where don't you? Were some of my visits quick - yes. But they always helped me with my health issues. My favourite hospital if one should have one.

Submitted Aug. 24, 2016 | flag

4
Cleanliness
4
Facilities
5
Services
5
Value

My family and I have used their services several times.. From simple, to complicated, to complex, to life-threatening issues. From programmed services such as baby delivery, to demanding emergency situations. They are simply amazing! Service is awesome: They are fast-paced due to the demand of their services but never disregard quality and effectiveness for speed. Last time and in a very serious situation, they saved my life and also, when they realized they could not help me further (long story), they referred me to someone who could at VGH and made the transfer directly... That is what excellence in service is all about. Enough said!

Submitted Aug. 23, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The last place u want to go to receive medical care in the province. While the BC liberals are decimating the public health care in the province the doctors who are the premiers minions in the ER are remunerated for getting patients in and out quickly whether they treat the patient correctly or not in order to deter them from using the expensive ER in favour of he cheaper doctor office visit.

Submitted Aug. 8, 2016 | flag


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