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University of Alberta Hospital

University of Alberta Hospital

Hospital
20 reviews

Rate University of Alberta Hospital

Cleanliness
Facilities
Services
Value

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Ratings for University of Alberta Hospital

3
Cleanliness
4
Facilities
2
Services
2
Value

I have been to this hospital twice for surgery and both times.it has.been abysmal. My first time they put me in a rokm with a dementia patient who was up all night voiding in the garbage cans.

Tonight, in recovering from another surgery, its about a quarter to 12 am and the bed next to me is swarming with visitors all of whom are talking loudly. The nurses ignored my call bell.for about a half an hour and when they finally came to my bed they asked, "is there a problem!?" I said yes and asked when visiting hours were supposed to end. The nurse said that they knew it was noisy and that there were a lot of people in the room.

When the patient and enterage returned to the room about midnight, the nurse advised them that the man in the other bes (me) couldnt sleep and.adked of only one.or two visitors could stay and talk to him all night?

Absolutely the worst hospital ive ever been to
Part of recovery is sleep and you wont get any at the U of A.

Submitted Jan. 21, 2017 | flag

3
Cleanliness
3
Facilities
2
Services
1
Value

I will never again, voluntarily go to this hospital for anything. They have no concept of what it means for a patient to "rest". Their infrastructure resembles that of a feedlot. Line em up, push em through, and get em out. I am so disappointed with this facility.

Submitted Jan. 17, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

My Mom needed bllod so we went to U of A emergency. The wait was longer than some other hospitals but in the end was well worth it. My mom got her blood and we got out of Emergency at 2.30 am. Parking was well over $60. The emergency doctor Dr Jan and Dr Amo were fantastic. They thoroughly review my mothers medical history and recommended that she get a colonoscopy. They called at 730 am that morning and scheduled a colonoscopy the following day. Dr Vivian Huang was fantastic. Found a cancer in my moms colon and immediately called Surgery. They responded in great time. Dr Scobeny a resident was very professional and we did not know that he was a resident until much later. 2 days and many test later Dr David Williams performed the surgery. Dr Williams is a very professional and yet kind good humoured man who dealt professionally and compassionately with my 80 year old mother. The surgery was a success and my mom is recovering. My tax bill is not a big deal after this. Thank goodness we live in Canada in Edmonton in Alberta. I will help find raise for U of A hospital from now. Also in case anyone reading this is waiting to get care from U of A hospital. Dont worry... you are in a world class facility and you will be ok.

Submitted Dec. 21, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
4
Value

My mother is usually very impatient and gets fed up with hospital extremely quickly but today I think that changes quite a bit. The nurse in charge of helping her was so incredible. The other nurses are also amazing everyone was a huge help. Other than the initial wait to get help everything went so smoothly. Thank you so much to everyone in Emergency for being so helpful and just great at your jobs.

Submitted Dec. 11, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Where is his clinic located? Its not on the map.....

Submitted Dec. 5, 2016 | flag

4
Cleanliness
4
Facilities
1
Services
1
Value

Had surgery 12 hours ago and they gave me 3 Tylenol I don't drink or smoke so they have no reason to believe i'm trying to abuse it. Surgery or papper cut they can't tell the diffrence.

Submitted Sept. 20, 2016 | flag

4
Cleanliness
5
Facilities
5
Services
5
Value

My doctor works only at U. She's the best.
U of A hospital is the best too. Complex surgery, major emergencies belong at the U. Dog bites, banged toes...go to any doctor. We've been referred to Emergency and haven't waited for more than a few minutes. If its a real emergency, you'll be seen and cared for rapidly. If not you wait. If you're waiting...rethink where you should be!

Submitted April 17, 2016 | flag

4
Cleanliness
5
Facilities
5
Services
5
Value

My husband and I have been patients in here. Some units are def. better than others. Surgery units are great, medical units not so much. It seens that the nurses are more available and more pleasant than in the past. Hope so!

Submitted March 25, 2016 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

Terrible place. My disabled granddaughter went in to have a foot operation and they put a cast over open blisters. After a week it was so infected she is in there again and they were talking about amputating the foot. They give her morphine when they have to scrape the infected area. Any fool knows you can't cover an open sore and expect it to heal! My father has also been in there for 3 months with dementia and the care he receives is atrocious! Over drugged and just laying in bed waiting to die. I would never ever recommend this hole to anyone! Has to give it one star but not even worth that!

Submitted March 23, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

As far as the skill level of applicable surgeons, physicians, I myself would rate as straight fives. I recently had a severe skydiving accident and have now completed my second surgery. I am extremely disappointed in the ability to comfort as well as the intelligence level of employed Care Aides. At this point in my life I am middle aged and undergoing a very painful emotional experience. This has been very hard for me and I have attended every large rehabilitation hospital in this vicinity. My critique is fare and comparing to other facilities that I have attended. U OF A has been by far, the very worst at which I have stayed. There seems to be an extreme amount of confusion in any doctors applicable suggestions. I was recently told that I was not to have lunch with a friend of mine who made a very special trip in which to come and visit me. Care aides seemed to have gotten the idea that I was not eligible to eat as I was waiting for surgery. This was somebody else who was waiting for surgery as mine had already been completed, just this morning. This friend of mine took the week off of work to come and see me. This visit has now oddly been cut down. This is very concerning and not of the comforting nature that I would expect.

Submitted Jan. 17, 2016 | flag


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