Metrohealth Medical Center

Metrohealth Medical Center

Hospital
5 1 3.63888888889 9
9 reviews

Rate Metrohealth Medical Center

Cleanliness
Facilities
Services
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Ratings for Metrohealth Medical Center

2
Cleanliness
3
Facilities
2
Services
3
Value

It all depends what you need to be seen for. My kids have always gotten good service, but have only been seen in the ER a few times for injuries. However docs and nurses aree extremely overworked and it shows. My child got lidocaine and by the time the doc got back it had worn off and I had to make them give another injection. Wait times have improved, but are still pretty bad. Main campus is definitely the office to go to, cuz their satellite offices are horrible. Wait time is is non existent, but the staff are rude and on the dumb side. They seem mad that they have to work there something. Especially westpark office. The nurses didn't even know if some the sterilef fluids she was gonna use were any good and then ssaid she didn't care either way. And that's just something I overheard her say in regards to another patient's dressing change, while I was waiting to be seen in express care. The doctor also called me dumb and spoke to me like I was a child, I was extremely put off by her. She asked questions and when I tried to answer, she cut me off to ask more questions she wouldn't let me finish answering, then she just got up and walked out and never came back. I heard her talking to a nurse in the hall about me. When I said I can hear you they went into another room and shut the door. Never again. It's worth the drive and wait to see a doctor who cares

Submitted Aug. 2, 2015 | flag

5
Cleanliness
4
Facilities
5
Services
5
Value

Highly underrated! Some of the best medical professionals in town! I don't think they have the best facilities but that's because they're not a for-profit hospital. I'm glad they spend money on the latest medical equipment instead of brand new beautiful exam rooms & waiting rooms!

Submitted Feb. 25, 2015 | flag

4
Cleanliness
5
Facilities
5
Services
4
Value

This Hospital saved my life twice. The Doctors and Nurses are great what they do on patient Care and treatment to the patient. Kudos to all, However some of the Paramedics were rude and the Security Gaurds are also rude from what I saw.

Submitted Jan. 14, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Patient friendly. Knowledgable doctors and nurses.

Submitted Nov. 15, 2014 | flag

4
Cleanliness
3
Facilities
1
Services
3
Value

Been here many times due to insurance limiting me to go to other places. The care that should be shown to patients is not shown within this establishment. They are also not the most intelligent. I do not say this to be rude, but I went to the doctor 4 times within less than 2 weeks and each one had a different diagnosis. Something needs to change.

Submitted Sept. 22, 2014 | flag

4
Cleanliness
4
Facilities
4
Services
4
Value

Very satisfied with the outcomes of two recent surgeries. It is true I didn't have much contact with my surgeons before the surgery. In fact I didn't meet one of them until the morning of the surgery. That was OK since I didn't want yo be his friend. I wanted to walk and I am walking pain free for the first time in five years and that's good enough for me

Submitted Aug. 13, 2014 | flag

3
Cleanliness
3
Facilities
4
Services
4
Value

My family had experience with MHMC's Cardiac care from open heart surgery to out patient medication and rehab. They have improved greatly from the 1990's and earlier. The care my family member received was good from the Surgeons, not great on communication after surgery. I had issue with not being able to speak with the Anestheologist after my person could not wake up for 6 days. The icu is busy as with all urban icu's lots of people. The nurses and staff were pretty good, overworked, average. They could use more help and maybe then with more staff, and funds, they would be able to be more patient oriented in lieu of just the medical side of recovery. Some of this hospital is great, some areas need much improvement, and lots more space.

Submitted June 15, 2014 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

I dislike this hospital very much. The ER doctors are over worked and it shows in the quality of their care. The do not control pain very well at all, slow response times all across the board, patient rooms not very clean, ER wait times are unbelievably long, long long!!!! Nurses are no better than the doctors, they too are over worked, I no longer go to this hospital and I do not recommend this place at all!!!

Submitted Dec. 13, 2013 | flag

4
Cleanliness
4
Facilities
4
Services
5
Value

I think that over the past few years, the quality of Metrohealth has improved. I remember when all of the survey information from Medicare was correct and I used to be quite apprehensive about going to Metro for medical attention. Considering how well they have improved, I am quite impressed and recommend it to many people. Their OB/GYN, Pediatric, Rehabilitation, Gastroenterology and Neurology departments are fantasic, communicative and nice. I would never recommend the ER, those doctors are overworked and by their service--you can tell. But, their individual departments are vastly improved and I highly recommend them.

Submitted July 20, 2012 | flag


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