Rate Beth Israel Deaconess Medical Center
Ratings for Beth Israel Deaconess Medical Center
The only bright light at this place is the nursing staff. The MD's, especially the liver team, were unprofessional and had terrible communication skills. One doctor would give us a positive plan for our family member and then an entirely new doctor would contact us immediately after with conflicting news. They could not coordinate with other teams involved in my family memeber's care. Additionally, the Social Workers were completely useless. They not only gave us the wrong information on the transplant process but completely dropped the ball on getting a notary public in to sign important documents. This was something they promised to do as part of their job. We had to scramble on a holiday to get this done when we should have been focused on our family member. Ultimately my brother went in there and 15 days later was dead due to their incompetence. I would never go here. There are so many other excellent hospitals in the Boston area. Stay AWAY from BIDMC.
Submitted Jan. 4, 2017 | flag
The best hospital for the HMS ones. THe patient care is the best by far and I have been to all three.
Submitted June 9, 2016 | flag
BIDMC is the cleanest hospitals EVER! The staf,f, whether low-man or Director are the most,, caring, extremely knowledgeable and always exceed my expectationn, and wil go above and beyond to ensure that their patient feel like person and not just a number!!!
Submitted May 29, 2016 | flag
My preferred hospital. Staff, from top to bottom, are unrivaled caregivers.
Submitted July 31, 2015 | flag
My daughter had surgery at Beth Israel, the doctor said it went very well and he left for a golf game, she died that night from a basic surgical error that made her bleed internally to death.
Submitted July 22, 2015 | flag
Great care from doctors, even maintainence is friendly. I have six amazing neurologists of varying specialties there, and am happy to finally have only one hospital to go to for them. Their emergency room is very busy. Unless going there for a problem related to an issue you receive care for at BIDMC, I highly, highly recommend going to another e.r.
Submitted July 15, 2015 | flag
At 21 years old, I was having my first surgery on my spine to correct Chiari Malformation Type 1. I spent 2 days in the ICU and was then moved to the neurology floor. During my stay I needed a CAT scan and MRI. During a scary time, I was relieved. I received the best care from Dr. Kasper and his team and following surgery, I had some of the hardest working nurses. During my time in ICU the nurse never left my side and was very attentive to my needs. On the neuro-floor, I was always being checked on my medical assistants and nurses. Being scared of needles is a large phobia, however all of the professionals were very understanding and talked me through all the procedures. I highly recommend this hospital.
Submitted Sept. 25, 2014 | flag
Very uneven quality. Have seen some excellent doctors at BIDMC and some abysmal ones. Too often, support staff are unprofessional on phone or in person. Facility seems understaffed in terms of cleaning crew; public restrooms are in need of attention not infrequently. Complaints about specific services/experiences are not reviewed rigorously enough. Parking garage, though clean and well lighted, is pretty much of a nightmare: at least 50 percent of spaces are impossible to maneuver car into without risk of hitting a stone column. Valet service at West Campus main building is quite good; there should be something comparable on the much larger East Campus. Parking-desk attendants in Shapiro Bldg. are almost uniformly unfriendly.
Submitted June 15, 2014 | flag
Waited 2 months for an operating room. Then when I finally got my surgery, they did not have a hospital bed for me & had to spend the duration of my stay in the ICU. Not only I was anxious waiting to be operated on for 2 months, when I had no room I was REALLY stressed out. I was disappointed, upset and frustrated. I would think if you are scheduled for surgery, they would also have a bed for you. A DISORGANIZED hospital produces upset, disorganized patients. I felt like I was just thrown in a stall like live stock. The nurses were nice but the level of quality is not as good as when you are on a hospital ward. This hospital should have a low rate of overbooking instead of being greedy. If not, efficiency is jeopardized and waiting list increases. A good administration can improve scheduling & efforts should be made by better, careful planning to avoid OVER utilization of the Hospital's facilities. I have never been more upset over my treatment by a hospital in my life!
Submitted June 12, 2014 | flag
Labor and delivery stay. Labor nurses were incredible I couldn't have asked for better. Private recovery rooms were clean and staff was always available and helpful.
Submitted March 15, 2013 | flag
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