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Mercy Southwest Hospital

Mercy Southwest Hospital

Urgent Care Center
4 reviews

Rate Mercy Southwest Hospital

Cleanliness
Facilities
Services
Value

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Ratings for Mercy Southwest Hospital

2
Cleanliness
2
Facilities
1
Services
1
Value

The bathroom they send you in to take a urine test was dirty, no paper towels. While in my room I was looking up at the lights and they were filthy. I have had multi blood test in my life with no problems, here I was told I needed a two blood test 15 minutes apart, when the nurse put the needle in for the first test I felt a lot of pain that I had to ask if they used dull needles. On the second test which was 45 minutes not 15 minutes the nurse tried to put the needle in but it hurt so bad I back away and told them no way are you going to put another needle in my arm.

Submitted Sept. 14, 2016 | flag

4
Cleanliness
5
Facilities
5
Services
4
Value

We've been there several times for ER visits and labor and delivery. They are the best option in Bakersfield.

Submitted Aug. 13, 2015 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

Horrible experience for my elderly mother. The Dr. was great but the staff was horrible. Rude nurses and mean uncompassionate clerks. I will never allow the ambulance to take my parents there again.

Submitted March 2, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Waited 4 hrs with a 10 month old that had a temp of 105. Didn't get help so we walked out.

Submitted Sept. 3, 2014 | flag


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