Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre

Hospital
29 reviews

Rate Sunnybrook Health Sciences Centre

Cleanliness
Facilities
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Ratings for Sunnybrook Health Sciences Centre

1
Cleanliness
1
Facilities
1
Services
1
Value

If you are admitted here for depression and psychotic episodes this hospital is the worst place in the GTA to go. I was admitted there for depression and treated like a dog by doctors and nurses. Most of the nurses were very rude and had attitude. The physiatrist prescribed me a medication that caused me to have a seizure. The neurologist at Sunnybrook that's another story altogether. Let's just say that he is an EXTREMELY incompetent man. For two days the heat was broken in the ward where I was staying in the middle of winter. My stay at Sunnybrook was a total nightmare. My best advice to you is try to avoid Sunnybrook at all costs.

Submitted Jan. 26, 2016 | flag

5
Cleanliness
4
Facilities
4
Services
4
Value

My husband recently had vascular surgery by dr. G. Papia. Thank you for giving my husband a better quality of life. Dr. Papia and his staff were amazing asz well as the nurses in recovery. As for the nurses in Wing D3 I think they need to take a personality course. They are not very friendly and have no compassion.

Submitted Oct. 26, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

My Dr , is Dr Papia, My nurse for the night shifts name was Aleena,Dr Papia is really just straight forward,awesome Nurse Lena, omg this lady deserves Sunnybrooks Nurse of the year,What an amazing lady,she just made me feel so good,I was very,very happy to have such a kind attentive nurse, Thankyou Lena, Barb Copeland

Submitted Sept. 18, 2015 | flag

2
Cleanliness
4
Facilities
4
Services
3
Value

Terrific experience overall - caring and thorough doctors.

Although there were a few nurses who clearly don't like their jobs, there were many caring and dedicated health professionals who are good at what they do. Special thanks to Dr. Kupur who really spent the time to figure out what was wrong with my elderly mother and truly wants to make sure she gets better before releasing her.

The main ares of the hospital are clean although some patient rooms need a more detailed cleaning.

Submitted July 28, 2015 | flag

1
Cleanliness
2
Facilities
2
Services
1
Value

I do not want to waste more of my life ---and that is what I would be doing if I were to write in too much detail about the problems I have encountered at Sunnybrook. They do plenty of research and produce glossy magazines about that research, which make it look like a pretty terrific place with great facilities. So it is difficult to rate facilities--the ones for patients are poor, including the CT department (I feel sorry for the nurses there) and especially the pre-op assessment unit, which is so overcrowded, dingy and dirty.
I had "care" by nurses, and a so called "pain specialist" that made my stay stressful and frightening, but more important, affected a decision about my future. The room was also dirty (Sunnybrook was reported for the spread of a bacterial disease) and the food inedible (when are the "jokes" about hospital food ever going to end?)
My Chart is also a wonderful idea, that allows patients to look at clinical as well as lab reports. I have noticed that over the past year doctors have stopped posting their clinical notes--and some never have. I am certain they have discovered that patients have reported mistakes that they would like to see changed. No doubt this is time-consuming. I am about to report information posted by a cancer doctor--not because they were mistakes, but because they were lies, meant to cover manipulative decisions regarding my care. They should all be required to post whatever information they would send to a patient's family doctor.

Submitted June 28, 2015 | flag

5
Cleanliness
5
Facilities
4
Services
5
Value

Yes the ER wait times can be long, particularly in the afternoon/evenings. However, the doctors and nurses I've seen have always been excellent in trying to diagnose and treat as quickly as possible. Considering the sheer size and patient flow of Sunnybrook, they do a pretty good job of trying to get to everyone as quickly as possible, particularly when they have to deal with rude and unruly patients.

Submitted April 23, 2015 | flag

3
Cleanliness
3
Facilities
2
Services
2
Value

We had a very negative experience at this hospital. The ward secretary and nursing staff were rude and uncaring. Then they called for a donation!!!! What a disgrace. I will never go back there , ever.

Submitted Jan. 27, 2015 | flag

3
Cleanliness
2
Facilities
2
Services
1
Value

I have been to Sunnybrook emerg three times in the past two years, and twice they have triaged me wrong. One time I arrived in an ambulance, and even then they somehow screwed up my admitting papers and I ended up in the waiting room for ten hours with a head injury. The second time I came in with severe flank plain and explained to them is was a kidney issue, but the nurse improperly diagnosed me with shingles, and it was another six hour before I finally saw a doctor who was alarmed at the dilation of my kidney when he did a quick ultrasound exam. Two years before this I had the exact same issue but they didn't even do an exam, they just sent me home with some antibiotics for a week. Now I know it is a congenital defect in my kidney, and the whole thing might need to come out if it can't be repaired. Thanks Sunnybrook for dropping the ball, I could have had this dealt with properly two years ago.

Submitted Dec. 20, 2014 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

Emergency care - Should be called Emergency experience but not CARE. Most of the staff including Clinical Associate (Yes, you. Dr Angela Stone!!!) DO NOT care. My dad was being sent home after spending all night in ER with nothing done other than ECG that did not look good. Dr Stone was not even going to call the cardiologist, knowing well that he is waiting for a pacemaker. Only after my dad raised noise did they call one. What kind of treatment is that? Norespect is given to patients. They are treated like cattle.

Submitted Sept. 29, 2014 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

A few good doctors but overall system set up to denigrate , dehumanize and humiliate the patient. I could have sued but I would rather forget what they did to me in this place. Don't contribute to their fundraising drives.

Submitted Sept. 13, 2014 | flag


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