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Queensway Carleton Hospital

Queensway Carleton Hospital

Hospital
55 reviews

Rate Queensway Carleton Hospital

Cleanliness
Facilities
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Ratings for Queensway Carleton Hospital

3
Cleanliness
3
Facilities
2
Services
3
Value

Very inefficient emergency ward. In the wee hours in the morning where there was more staff and security personnel than patients, they seem oblivious that there are still patients waiting. Had neck injury and after 4 hours of waiting, I was told not to move my head so much and only then did they put me on a neck brace.

Submitted Nov. 29, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Misdiagnosed kidney stones, was told it was a UTI and left with only antibiotics (I assure you there were symptoms that are not cause by a "simple UTI"). The most painful night of my life. A few years later, in preterm labour, handled it very wrong. Records indicated that I wanted a C-section, when the nurses notes confirm that the doctor was the one who advised it. In the C-section, suction was still used and created a large linear scab and subsequent hair loss all around my baby's head. I was released with an infection in my scar without antibiotics and told to go see my GP. Some nurses brought him to my room while others said he couldn't leave the incubator. Would walk in to the NICU to see a nurse feeding my baby formula when they had a fridge full of my breast milk. They would change his feeding schedule to fit their needs, but when i was there and wated to feed him 20 minutes earlier because he was hungry, i had to wait for the schedule and sit there and watch him cry from "gas". His NG tube (feeding tube through nose) was in wrong at one point, they didn't believe me, started the feeding and only stopped when he started choking. Tongue tie was explained as "we need to cut his tongue". Some nurses told me he would get better faster if I didn't touch him (was only there 8 hours a day), while others promoted kangaroo care. Some encouraged breastfeeding, other said he would be out of the NICU sooner if I didn't. Doctor was never there, I had to call him for updates since the nurses often assumed the doctors recommendations and were angry when I insisted they check the doctors notes that often proved them wrong. This is all just scratching the surface... I can't walk in there without panic setting in.

Submitted Nov. 15, 2016 | flag

1
Cleanliness
3
Facilities
1
Services
1
Value

The nurses are efficient, however Not a hospital you go to if it's more then a break

Submitted Nov. 1, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Prompt attention - a very efficient emergency department. Very caring and helpful when my mother passed away there.

Submitted Oct. 26, 2016 | flag

3
Cleanliness
4
Facilities
1
Services
1
Value

I was brought by ambulance for a seizure a few weeks ago.ended up leaving with blood underneath both big toe toenails. Also ended up with a bruise on my sternum. When I asked a friend in the healthcare field about the blood undearneath both my big toe toenails and the bruise on my sternum was told that they will do that to patients to see if they.are faking their seizures. That is complete abuse as my friend told me that these type of injuries shouldn't happen if they are doing those tests properly. My friend was absolutely disgusted as am I. I am now afraid of going to this horrible hospital.

Submitted Oct. 23, 2016

5
Cleanliness
5
Facilities
5
Services
5
Value

i had my precious daughter here back in 2014. i was extremely happy with the nurses. they genuinely care about the people they are helping. the volunteers are amazing as well. my husband and i hope that when its time to have #2 we can have it there and be blessed again with such love, care, and amazing people.

Submitted Sept. 27, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

This is an amazing hospital. My father had his hip repaired here and then had a completely unrelated medical illness. He was seen quickly in the ER and admitted to the appropriate service. Hats off to all the professionals working here. Keep up the good work!

Submitted Sept. 17, 2016 | flag

5
Cleanliness
4
Facilities
5
Services
5
Value

Was there in Emerg recently Very professional and compassionate inspire of being very busy Triaged appropriately problem diagnoses and quickly treated Lucky to have such a world class facility in our community

Submitted Sept. 3, 2016 | flag

5
Cleanliness
4
Facilities
4
Services
5
Value

Been there many time, we have been extremelynlucky as each time we are super well treated, with respect and compare to walkin clinics and other hospitals we re always seen a Dr in an acceptable time. Bathrooms always clean, beds have always been clean. Sometimes chairs are missing from emergency rooms for ppl that accompain you but thats an easy fix, staffd its too busy to be looking if patients move chair around. I have always receive attentive care. My dr get all my files so he can follow up anytjing they do.

Submitted Aug. 25, 2016 | flag

2
Cleanliness
2
Facilities
2
Services
1
Value

Stay away from this hospital! Useless Emergency Ward!

Submitted Aug. 12, 2016 | flag


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