Queensway Carleton Hospital

Queensway Carleton Hospital

Hospital
5 1 2.97058823529 17
17 reviews

Rate Queensway Carleton Hospital

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Ratings for Queensway Carleton Hospital

3
Cleanliness
3
Facilities
1
Services
1
Value

Horribly rude emergency staff. Young girls sitting around gossiping....and making no effort to go out of their way for anyone. Even heard "they're not MY patient " afew times. I spent 6 hours waiting for a diagnosis and was yelled at when I asked one question. Even the head nurse had to tune the nurses up once to get up and be helpful. My goodness. I the first to stand up and say I great ful for our Canadian healthcare system. But some of these people need to take their bitterness elsewhere and seek a career change!

Submitted July 27, 2015 | flag

3
Cleanliness
4
Facilities
4
Services
3
Value

Personnel were all friendly and caring. Nursing staff in orthopaedic recovery did not direct or ensure ankle exercises or deep breathing exercises were carried out at any time, this to prevent blood clotting. After 11pm noise from staff /computer room like party time. This may be training or supervisory issue.

Submitted June 26, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

It was a terrible experience, We had a guests from another country, their child was very sick, we waited 6 hours in hospital then we decided to come back to home, I asked them to cross our guest's name, the nurse did not care and said as you wish. We should pay the bill of 927 $ for non residents of Canada which is very expensive with these kinds of services they're providing. I am going to complaint about the cost because doctor did not show up to check up the kid ... for what reason we should pay money ? for nothing ? for wasting our time in this hospital ?

Submitted June 19, 2015 | flag

2
Cleanliness
2
Facilities
2
Services
2
Value

I went there for an emergency gall bladder removal. They did the op the morning after I showed up in emergency. After the operation the movement of the gas they use to distend your abdomen moved and it felt like someone was cutting up my spine with a serrated knife - it made me scream (totally non-voluntary I tell you - just a reflex that surprised me). The nurse ran in with a shot in the but which fixed it. However, the so-called "practical" nurse on staff was a snotty b**ch who got a kick out of raking the other staff and had the gal to lecture me. Should have reported her behaviour to the management.
I did see a great neurologist there years ago who took the time to diagnose my severe migraines. I guess one's experiences depend on why you're there and who's on staff at the time. Generally, though, I prefer my experiences at the Civic and the Riverside - happier staff and the places seem cleaner and definitely more efficient. Given a choice, I avoid the QCH.

Submitted April 26, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
2
Value

useless just big building.wait time more than ever

Submitted April 20, 2015 | flag

3
Cleanliness
4
Facilities
1
Services
1
Value

Worst hospital ever! I almost lost my daughter thanks to there mistakes! Thanks god we have CHEO And they were able to get her back on the right track!

Submitted March 14, 2015 | flag

4
Cleanliness
3
Facilities
2
Services
3
Value

The ER Staff in this Hospital.. can be very rude. there are still a few who can be nice.. I noticed a combination of both. Due to the fact I am a heart patient with multiple health problems I end up with Angina, Uncontrollable Neurologic problems. I had a bad stretch of Ilness since January which left me with no option but to go there.... I eventually had to but to put in a formal complaint. I will tell you. They certainly don't take you seriously. I found the Civic patient relations much more efficient than these people. At the same time, I have given the FEW professionals still left there written credit for a job well done. See what these people don't know. Is i used to work for multiple doctors. I understand the lingo. and I'll tell you some of them are very judgemental (predjudice if you are on any type of psyhciatric medications) So as a result I have a written medical history at the ready so I don't have to argue with them. I see people coming in for stupid reasons...so I can see why they get frustrated, imagine...i'm in for my heart and this woman comes in with a pimple in her nose...grrr... or another one didn't want to wait till the walk in clinic opened up at 9 am and it was 8 am I had just been discharged and cleared as stable to go home. so I realize there is 2 sides to every story. But, guess what. there are PATIENTS WHO ARE SICK AND SCARED... treat them with respect if they are treating you the same way... you don't take out your frustrations out on a sick patient. Keep on Guard with these people.. they are not happy staffers. the cleaners are kinder.

Submitted March 13, 2015 | flag

4
Cleanliness
5
Facilities
5
Services
5
Value

I went into the Queensway Carleton Hospital with a real emergency, and not just a cold or the flu as so many do and was operated on within 12 hours and they saved my life. I was then in the hospital for ten days during which time I was very well cared for by an efficient and caring staff. What more could I ask for? What I do ask is that people stop thinking they are the most important person in the world and realize that the top priority should not always be about themselves!

Submitted Jan. 12, 2015 | flag

5
Cleanliness
4
Facilities
4
Services
4
Value

I've visited emerg there about four times in 12 years as it is the closest. I have always been able to be seen promptly and longest I've waited is two or so hours. I found the waiting room and other facilities clean, and the nurses pleasant and efficient, except for one unpleasant nurse in orthopedics and one ... perhaps student, nurse who made a mess of my arms trying four times to take blood - unsuccessfully. Another asked me to get up from my wheelchair and I had to walk on a broken foot all the way from intake to ortho -quite a hike that probably did more damage. The doctors I met were professional in manner but a couple not very good at diagnosis. Misdiagnosed my husband's condition twice and could have cost him his ability to walk. Would I go back? Yes. It's close, and it's the luck of the draw at any hospital anyway - some top notch staff and some so so wherever you go.

Submitted Jan. 11, 2015 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

My husband has had a chronic abdominal pain accompanied by vomitting off and on and a weight loss of over 80lbs in 6 months - after over 7 visits to the emergency department we gave up and went to the ottawa hospital instead where they actually helped him and diagnosed him with a condition that left untreated could have cost him his life. NEVER again will myself or any of my family be going to the QCH. Disgusted in their 'treatment' (or lack there of)

Submitted Dec. 1, 2014 | flag


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