Rate Queensway Carleton Hospital
Ratings for Queensway Carleton Hospital
I had 3 experiences with this hospital before they finally admitted me in critical state (3 ambulance visits in 3 days). This ER room must be the worst run in Canada. The nurses are arrogant and seemingly untrained. I spent 8 weeks in hospital (not the QUeensway) after I was finally admitted. When I spoke with the CEO about my concerns (3 months after release from hospital) his comment was pleasant but telling "If you want financial compensation take it thru the courts"... An elderly neighbour was brought to the QCH ER who sent her home with a broken hip and obviously infected leg. Three days later home care sent her back to the hospital in ambulance. She lay in the hall for 4 hours and when she told hall nurse she had to use the bathroom the nurse said it was not possible and this elderly woman (with Bladder Cancer) sat in her urine soaked diaper until she was admitted to hospital 2 hours later... Sad state of affairs. In my case the CEO admitted to Coding Errors but they wouldn't have affected the outcome of my illness.... Would you go back to a hospital like this? Not me?
Submitted Sept. 9, 2015 | flag
Worst experience in Birth Unit. This hospital should be closed asap.
Submitted Aug. 29, 2015 | flag
Say surgery unit twice for breast cancer and the medical teams were awesome
Submitted Aug. 12, 2015 | flag
I find a lot of the nurses there need a change of venue. or even better career. I was in there about 4 times from passing out and hitting my head hard against a tub and furniture. The doctor (resident) did the right thing and ordered a CT scan because I am on blood thinners...but no one bothered paying attention to my low blood pressure....grrrr... I couldnt believe it... the monitor alarm would sound..and they'd just walk up and reset it. WELL GUESS WHAT GUYS AND GALS...YOU MESSED UP. I FOLLOWED UP WITH MY CARDIOLOGIST....AND FORCED AN URGENT APPOINTMENT... I HAD "LOW BLOOD PRESSURE" and HE ADJUSTED MY MEDICATIONS! I haven't passed out since. Can you imagine... each time I went to your hospital with a head injury and you sent me home...not picking up on that...SAD and SCARY at the same time. Will i go again...YES if i need to ONLY because you are the closest hospital.
My advice is DO YOUR JOB and STOP sitting there and gossiping alarms are there for a reason.. ps: what should you do when a patient's monitor shows "asystole" OH and by the way... I also had injury to my right eye. Your staff didn't pick up on that either. I had to chase up my eye doctor's backup service....
Submitted Aug. 3, 2015 | flag
Horribly rude emergency staff. Young girls sitting around gossiping....and making no effort to go out of their way for anyone. Even heard "they're not MY patient " afew times. I spent 6 hours waiting for a diagnosis and was yelled at when I asked one question. Even the head nurse had to tune the nurses up once to get up and be helpful. My goodness. I the first to stand up and say I great ful for our Canadian healthcare system. But some of these people need to take their bitterness elsewhere and seek a career change!
Submitted July 27, 2015 | flag
Personnel were all friendly and caring. Nursing staff in orthopaedic recovery did not direct or ensure ankle exercises or deep breathing exercises were carried out at any time, this to prevent blood clotting. After 11pm noise from staff /computer room like party time. This may be training or supervisory issue.
Submitted June 26, 2015 | flag
It was a terrible experience, We had a guests from another country, their child was very sick, we waited 6 hours in hospital then we decided to come back to home, I asked them to cross our guest's name, the nurse did not care and said as you wish. We should pay the bill of 927 $ for non residents of Canada which is very expensive with these kinds of services they're providing. I am going to complaint about the cost because doctor did not show up to check up the kid ... for what reason we should pay money ? for nothing ? for wasting our time in this hospital ?
Submitted June 19, 2015 | flag
I went there for an emergency gall bladder removal. They did the op the morning after I showed up in emergency. After the operation the movement of the gas they use to distend your abdomen moved and it felt like someone was cutting up my spine with a serrated knife - it made me scream (totally non-voluntary I tell you - just a reflex that surprised me). The nurse ran in with a shot in the but which fixed it. However, the so-called "practical" nurse on staff was a snotty b**ch who got a kick out of raking the other staff and had the gal to lecture me. Should have reported her behaviour to the management.
I did see a great neurologist there years ago who took the time to diagnose my severe migraines. I guess one's experiences depend on why you're there and who's on staff at the time. Generally, though, I prefer my experiences at the Civic and the Riverside - happier staff and the places seem cleaner and definitely more efficient. Given a choice, I avoid the QCH.
Submitted April 26, 2015 | flag
useless just big building.wait time more than ever
Submitted April 20, 2015 | flag
Worst hospital ever! I almost lost my daughter thanks to there mistakes! Thanks god we have CHEO And they were able to get her back on the right track!
Submitted March 14, 2015 | flag
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