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Montfort Hospital

Montfort Hospital

Hospital
76 reviews

Rate Montfort Hospital

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Ratings for Montfort Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

This is the worst most backwards hospital in Ottawa! Im a quadriplegic and have a catheter for passing urine, my catheter had become blocked and was only allowing a very small amounts of urine to pass, meanwhile i waited in the emergency for over 12 hours for a doctor to change my catheter my bladder had filled up to the point of my stomach bloating out..while waiting for the doctor my pain had started to increase tenfold so I went over and let the nurse know as she asked me to do and she coldly told me to go out and wait my turn like everyone else! So I went back out to only end up crying after about five minutes due to the pain...next thing I know I have a big security guard with his hand on my shoulder and the other on my joystick for my chair saying lets go oitside we need to talk...get outside and he tells me I cant be bothering the staff (I had only once went back to the nurse to tell her of the change in my pain as she asked me to do ) so I said this to him and he only said that I have one chance left, so I looked at him and said ill go to the general where ill be treated like a human being! So I go to the general, waited 15-20 minutes and was taken to a back room, changed and on my way home in full relief! Moral of the story I live right beside the montfort and I wouldnt go there if I was dyimg let alone a hangnail, ill always only go to the general or the civic! And thats sad I cant just go next door! Also they are very anti English there! Im lucky my wife is bilingual because if not id have gotten no where at all when I went all three times! Terrible and out of date and prejudice against you if you cant speak french!
Shut it down!

Submitted March 22, 2017 | flag

4
Cleanliness
4
Facilities
5
Services
5
Value

With one exception...your staff was excellent ...The exemption is your receptionist at urgent care seemed like share leases and was unfriendly ...Not what you expect when you are in pain etc..
She was not friendly or show any compassion...She does a disservice to your wonderful hospital...The rest of your staff , nurses and doctors were great and compassionate..Especially the nurse assigned to me in ICU, Francine, ...She was awesome and made me feel confident and comfortable under some difficult circumstances...

Submitted March 10, 2017 | flag

4
Cleanliness
1
Facilities
1
Services
1
Value

receptionist was incredibly rude to me and even hung up the phone on me while I was trying to make an appointment.

Submitted Nov. 3, 2016 | flag

4
Cleanliness
3
Facilities
5
Services
4
Value

Dr. Nicholas Chagnon is a very good and concentrated listener, very thorough in his checks, and unlike many doctors he explains everything so that the normal person can understand. He's prompt but I didn't have the feeling that I wasn't given enough time. I would rate my experience with this doctor a 10/10

Submitted Nov. 2, 2016 | flag

3
Cleanliness
4
Facilities
5
Services
5
Value

Staff are second to none. Twice visited in 10 months for ailing mother; staff are like family members and always willing to go the extra mile....bravo Montfort !

Submitted Oct. 29, 2016 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

Had a family memeber at Monfort Hospital. The ER department and the ICU staff are amazing but the Medicine Department on the 6th floor is the worst. The night shift nurse showed up once only to sign her name on the log sheet during her entire shift. Only the PSWs do their work. Had a day nurse give us attitude because of a simple request and that one wasn't even our nurse. Why work at a hospital if you don't like WORKING in a hospital. The other patients would scream for help and the staff will only bat their lashes. Baffled by the Medicine Department. Silver living though, one of the day nurses was a pleasure. The others, God Bless.

Submitted Oct. 15, 2016 | flag

2
Cleanliness
1
Facilities
2
Services
2
Value

Hospital wont leave any message to confirm diagnostic ultra sound, result you dont get it done

Submitted Sept. 26, 2016 | flag

3
Cleanliness
4
Facilities
4
Services
4
Value

I have experienced their emergency department, CT Scan facility and day surgery clinic- full satisfaction always. Staff are extremely helpful, knowledgable and, as far as I can know, competent.

Submitted Sept. 21, 2016 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

volunteer refused to speak to me in english saying she could not understand nor speak it (this was translated to me from a patient waiting). was also badly greeted from registration clerk at 1A 105 where it is writtened accueil...isnt that french for greetings? very funny..need to get it straight!

Submitted Sept. 3, 2016 | flag

2
Cleanliness
4
Facilities
1
Services
1
Value

I delivered my first baby at Mont Fort! It was recommended to me because of the facilities and private rooms. If you want nice rooms..go to Mont Fort! If you want attentive and compassionate health care ...maybe not! They were inconsistent with many nurses and doctors being cold and dismissive.
They dismissed me saying to go home during 48 hours of extremely painful early labour. They wouldn't allow me to use the early labour lounge. They messed up my stitches twice after delivering my baby and had to restitch me twice (3 times total). I had complications a complications after delivering, that could have been prevented. I came back to emerge 7 days after delivering my baby and they again turned me away and sent me home. Even though I had an infection that was making me so sick with a high fever, rapid heart rate, fainting, and shortness of breath. I soon found out that the infection could cause infertility, or infection of the blood if left untreated. I then went to Ottawa civic, where everyone was so warm. They treated me with respect and dignity. They listened to my symptoms and treated them seriously. I would not go to Mont Fort again!!! They are cold and dismissive of patients. There is inconsistent care and so I apologize for the handful of great nurses and doctors I dealt with. The overall experience was so bad though that unfortunately it taints my view of the hospital. I wouldn't recommend it! My overall experience left me extremely ill, and feeling dehumanized!

Submitted Sept. 2, 2016 | flag


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