Rate McMaster Children's Hospital
Ratings for McMaster Children's Hospital
Amazing! Our daughter was referred to McMaster and subsequently diagnosed with Craniosynostosis (premature fusion of a part of her skull) at 6 months. At almost 8 months she had skull surgery and a short stay at the hospital. That was almost a year ago. We have never in our lives had more confidence or comfort in a hospital or doctors. What was the worst day of our lives, we were met with patience, kindness and empathy. We never came across one staff member that made us feel concerned or unwelcome. The doctors, nurses, and all the support staff (from cleaning staff to reception) were amazing. The follow up care we have received has continued to impress us and we would recommend this hospital to anyone. After all of this and at the age of 19 months, our daughter is genuinely happy to see her Dr for follow up appts and to us, McMaster is a place of comfort.
Submitted Feb. 1, 2017 | flag
This hospital needs serious attention and real Dr.
My daughter got admitted Friday from and xray that showed she had phenomia. The Drs plays games they don't tell you exactly what's going on. Every Dr came in had some thing different to say and most of them are mc master students in traning . As quick as your in they want you out. From one xray days pass and they are still talking about it and not doing any new testing to see if she is recovering better. These students should no be giving medical advice because they are not qualified. Sorry to say. One nurse was really nice. The front desk receptionist are giving medical advice as well this hospital is very unorganized. The dr that discharge my daughter never saw him before but based on an xray days ago he decided she can leave. Crazyness! My child did not get time to heal properly. Call me crazy but Jesus is my daughter only hope for healing...... never again. They told me send my sick child to school and I asked what if other kids get sick they said then let the other kids get sick how cruel and this is a hospital????..... they don't listen to you. They are all unprofessional and out of order. THIS CHILDREN HOSPITAL NEEDS TO BE INVESTIGATED!!!!!!!
Submitted Nov. 22, 2016 | flag
The nurses working at this hospital are amazing. I have never met one who was not extremely friendly and I have been here many times, twice to give birth and several times after with my children. The doctors are very knowledgeable and proactive in most cases. I wouldn't take my children to any other hospital so long as McMaster is an option.
Submitted Nov. 20, 2016 | flag
I'm not sure where all the complaining is coming from in the other reviews. My wife and I have been here multiple times over the last few weeks with complications from her pregnancy and they have been amazing.
Submitted Aug. 6, 2016 | flag
The hospitals like Sick Kids, McMaster and the cancer Hospitals are one of the biggest scams of the century. Its a huge business that provides very limited service and very primitive dangerous knowledge. Maybe it's done on purpose to spin the giant money wheel forever. Their cure rate of serious diseases is as good as winning a lottery. If you want tests done forget it their guess is a gold standard for them. Even if you want to pay for tests it will not happen the nurse said it's Canada! They leave you to die or they give you dangerous drugs so they can make money on them and slowly kill you.
Submitted May 10, 2016 | flag
The hospital is very dirty. When we had our baby there blood was all over the floors and the ceiling and on the lamps. They put the new diaper on the dirty floor and then picked it up and put it on my baby. The cleaning lady came into the room and I told her the sink is plugged up and its all bubbling. The cleaning lady took a dirty rag cleaned the dirty sink and then went and cleaned the whole room with the same rag. Even the computer and the keyboard. I think my baby gotten something from the hospital and broke out in rashes. I made 10 different visits to McMaster, Sick Kids hospital and few specialists and they have not did any tests that I wanted. His condition is getting worse and I feel very helpless after 10 months. The doctors are very limited and complacent in their knowledge guessing all the time without isolating different things by different tests. They just want to give him vaccines, steroids and more drugs. This is all without giving the baby any tests. The level of knowledge is very primitive I don't know where they get these so called experts. I don't know any profession where you can be wrong most of the time and still keep your job. If there was a 10 year old girl there as a doctor and if I asked her to do the tests I wanted it would be much better than these incompetent doctors. It is very scary that they don't have much knowledge.
Submitted May 1, 2016 | flag
It's always as if you've being rushed in and out. Had 2 deliveries there and you barely see a nurse unless they are given you medication or they have trainee's to teach !!
Submitted March 30, 2016 | flag
Their charge nurse in ER needs to go, very rude and unfriendly, didn't check the armband or any other ID very unprofessional. Needs to retire and stay home
Submitted March 8, 2016 | flag
Some staff (on of the nurse at south desk!!!) are not welcoming and even rude! When I asked for TV's remote control, she told me they dont have many, because People steal it (well I thought maybe some personnel do it, since all parents I see around only care about their kids pain, like myself!!). Then when my daughter moved (she was not supposed to according to doctor's order) I called her for help because my daughter was in so much pain from the injury and I didnt know what to do, she came and right away opened her pants and said "she is just wet!!! Thats why she is crying" like as a mother I cant differentiate a wet diaper crying from the one caused by severe pain! She alao shared her medical opinion without the real doctor seeing my daughter saying"her cat scan is ok. She is perfectly fine" well later the doctor came and said he is afraid my daughter's clavical bone might have broken. This is not the only story. I had a very similar one with a doctor with my other daughter. She also treated us like we came to emergency for fun. After urine test and simole exemnatiin she sent us home while my daughter still had high fever which was in fourth day. We came hoke.and two days later they called us there was actually infection in urinary system but her urine test didnt show, it was seen in the culture a few days later and she called me to tell its very serious! I am sick if coming to this hospital and each time feeling like I sneaked into a fice star hotel without paying. I want to tell the staff from here: "I am not inmlove with your hospital, I would never like to come here and bother you if I had a choice" I want to mention there are really nice people as well and my words are going to those who made the experience so bitter for us! We had another nurse and doctor they were really nice.
Submitted Feb. 20, 2016 | flag
McMaster is the worst hospital in the world!!!!!' They do everything against the book. They accused my brother and his girlfriend of abusing their baby and said that they lite the babies head on fire!!!!!!! They have not taken care of the baby at all. She hasn't been bathed since she's been in there for about 6 days, her leg was caught in the bar and she cried for 2 and a half hours and no nurse came in. A guy with his baby there helped her. And they said its for the best interest of the kid when they are neglecting the baby there as well. They haven't even done all te rift tests before making accusations. I am 80% sure she has an allergy to either shampoo or detergent and I think that's why she's breaking out which they think is abuse. They haven't done allergy tests. And the baby jas developed rashes all over her leg and a bruise on her head while there!!! Yet there still telling the mom she will never see her kid again. I have never seen a young mom so responsible before. She loves that kid to death doesn't allow smoking or even fighting around her baby! McMaster can ruin your life even when they dot have any facts. We are getting a lawyer and after all this the doctoral staff will be sued for neglect of the baby and making pre mature accusations without appropriate tests!!!!!! I will never ever ever take my kid there!
Submitted Jan. 10, 2016 | flag
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