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Royal Victoria

Royal Victoria

Hospital
16 reviews
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Ratings for Royal Victoria

2
Cleanliness
1
Facilities
1
Services
1
Value

Emergency dr advised that dad was an addict and to remove him from all pain medication . We advised we thought he had cancer and asked him to rule that out. Waited hours. Dr advised he was fine and to remove all pain medications. He had stage 4 pancreatic cancer and spent two weeks in agony until his own specialist could see him. He had cancer in every area he complained of having pain. Emerg dr had lung x-rays that showed clots and did not report it to us nor treat him. He lied to get him out of his emergency room. It was worse than incompetence. The hospital immediately informed me two weeks later (when he was admitted to die) that the hospital was not associated to the dr and therefore would not initiate an investigation. Although I have learned that hospitals try to protect themselves from liability- emergency rooms are different. Further we had no intention nor interest in suing. We just wanted to ensure another person didn't endure the same torture because of this issue. The hospital did nothing. The hospital will never have my support as when faced with doing the right thing- they readily chose to sit back and let others suffer. Emergency doctor will one day learn of his own humanity and need for relief. I hope he meets his fate with more comfort and warmth than that he gave - I hope he recognizes the depth of his neglect to his oath- that is the only thing that could make the suffering he had the power to prevent make sense moving forward. Be aware of the systemic bias to elderly (70) people. If he had been 35 he'd have received emergency care at least for the clots in his lungs. Which would have led to the inevitable conclusion that they were caused by the cancer we asked him to rule out. Don't accept an answer that doesn't add up. They will lie and will cover it up to avoid any issues or bad press. It is unfortunate. The oncologists were phenomenal and extremely apologetic for the ER Dr. The er dr said nothing.

Submitted June 15, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The emerg. is the most discussing /dirty emerg I have ever been to. The staff in the Emerg. make it well know - they hate their jobs and do not care about the patient. they blame everything on cut backs. BULL . When you go to the emerg, it is because IT"S AN EMERGANCY- why do you have to wait 5 +++ hours to even see a nurse/doctor. My daughter had appendicitis and after waiting 9.5 hours was told to go home. If the pain got worse to bring her back. I will NEVER let anyone in my family will go to the RVH EMERG. I went to Southlake Hospital and wow the pull her in right away and within 1/2 hour they had blood work / urine sample/ultra sound done. RVH -you are in the profession to help people, if you hate your job then find another one. Don't put peoples lives in danger because you just don't want to do YOUR JOB and who hates their job.

Submitted May 9, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I had my daughter here last year. It was very pleasant and easy going. The nurses were exceptional and knowledgeable. It was a great experience !

Submitted March 8, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I do not understand why all hospitals in ontario can't be as good as this one in all respects

Submitted Oct. 10, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Some of the semi private rooms are filthy and I mean filthy I was in the hospital for a short stay and put in semi private. I have never seen anything so disgustingly filthy in my life. Walmart washrooms were cleaner.

Submitted Aug. 15, 2016 | flag

4
Cleanliness
4
Facilities
4
Services
2
Value

I took my grandchild to RVH , upon arrival noticed the waiting room full. I sat down and nurse told me to come up right away even though I was last to arrive. It is good to know that staff knows immediately who need care the most not who is there first. AAA one.

Submitted Feb. 7, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
4
Value

I had a day surgery at RVH yesterday. They were so very helpful, thoughtful and kind. There was a bit of a wait but I understand how busy they are. The staff was amazing! The volunteers are so nice and helpful. In the day surgery the nurse (Virginia) was excellent. She really helped ease my anxiety and made my experience much better than I thought it would be. The surgery staff nurses, Dr. Lalor and the Anestiolagist were also excellent. I would highly recommend RVH.

Submitted Jan. 16, 2016 | flag

4
Cleanliness
5
Facilities
3
Services
4
Value

Care was really good even though it's a very busy hospital. Staff were professional and kind.

Submitted Nov. 2, 2015 | flag

4
Cleanliness
2
Facilities
1
Services
1
Value

Go to a different hospital if you can help it! Trust me you will save a lot of time even driving to Toronto.

Submitted June 15, 2015 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

This hospital would rather see you dead then help :(
The decisions are made by snarly nurses.

Submitted March 17, 2015 | flag


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