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Victoria General Hospital

Victoria General Hospital

Hospital
55 reviews

Rate Victoria General Hospital

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Ratings for Victoria General Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

I had to take my 79 year old mother to emergency due to extremely high blood pressure one evening. We sat in the waiting room for over an hour before anyone even measured her bp. Then we were told to have a seat again, where we waited 3.5 hours before being admitted.

She waited (only being connected to a monitor) in a bed for over 2 hours before an actual doctor saw her. The nurses don't bother to explain that they don't administer care before the patient is assessed by the doctor. They just leave the patient in the bed, promising to return, but never do. You think they are swamped, but then see them chatting and joking around at the nurses station. When you dare to interupt them, you get an irate, defensive attitude.

End result, my mom received no treatment (other than 2 aspirins, which she could have done herself!!) Her bp came down after 7 hours, and they released her around 4 am.

I can't believe this kind of health care exists in Canada. We do NOT live in a banana republic 3rd world country. This level of apathetic, rude, and sub-standard service is unacceptable. There is a kind and compassionate Filipina nurse who we always meet there, She is a ray of sunshine in the perpetual cloudy day that is the status quo of the Victoria hospital. Do yourself a favour; if at all possible, stay home and suffer whatever affliction you have.

Submitted April 11, 2017 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

Rude nurses and an arrogant, condescending doctor greeted me at emergency. Not only that but I barely got a word in, didn't get checked on once and hyperventilated the whole night because the nurses don't seem to gaf about you after they do their initial check. Left the hospital even more rattled than before and not feeling better.

Submitted April 4, 2017 | flag

3
Cleanliness
3
Facilities
4
Services
5
Value

Very competent, caring staff suited to elderly patient care

Submitted April 3, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

A few years ago I was experiencing severe stomach pains, went to a walk-in clinic and got a letter from the doctor explaining that he suspects my appendix ruptured. Got a ride from a friend to the Vic. The nurse was so stuck up that she didn't even bother reading the letter, tore it up and explained "our doctors will determine what the problem was" gave me a heat pad and told me to go sit down (the worst thing to do with a possible ruptured appendix is apply heat!). Waited approximately 6-8 HOURS, at which time the pain had gotten so bad, I was asked to leave because I was being too loud. 3 days later I went back to the same walk-in clinic and they had the nurses and operating room prepped for my arrival (at a different hospital).

Submitted April 3, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

excellent hospital. Broke my ankle in 2014. Fantastic care by ER staff. Eventually transferred to Seven Oaks for surgery by a specialist at Seven Oaks.

Submitted March 15, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I went by ambulance last year,for a attempted suicide,, horrible, unprofessional nurses.. mean. No bedside manner. Kept me in a tiny one bed room for a hour. Nobody looked in on me.. room was filthy. No nurse looked like n on me.. kept me in a room for hours. Nobody looked in on me.. while the nurses were chatting with each other..the nurses are rude,unprofessional, don't ask u basic questions or abide by basic standards. Will be going elsewhere. I don't care what country y are in. This is unacceptable.

Submitted Feb. 12, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

This hospital I do not recommend, the triage nurses are rude, unprofessional and don't ask you the basic questions any other ER would for example "What is your pain from 1-10" or "Do you have any Allergies". I went in today because I suddenly lost hearing in my left ear and was in a lot of pain, having this being the first time I ever lost hearing I went to the emergency as I thought it would be one. So I've waited 3.5 hours to get in a room that isn't even clean they still have an IV bag in the sink and random Medication with a garbage full of Medical tubes like completely unsanitary with no one else waiting at all except me. Now I am waiting an additional 3 hours in a waiting room that isn't clean and I stil can't hear no one has checked up on me in 2 hours so I will be going to a different emergency that will hopefully be more welcoming.

Submitted Feb. 2, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Was forced into an ambulance at doctors office over concern about a cuncission,wasn't allowed to lock my truck or retrieve my belongings,got checked out after six hours,got thrown out at one a m,no money,no cell phone,had to walk several miles to retrieve my truck, sitting unlocked with my wallet and cell phone on front seat in full view,thanx Victoria hospital,plus I now have to contend with a seven hundred fifty dollar ambulance bill

Submitted Dec. 2, 2016 | flag

2
Cleanliness
3
Facilities
1
Services
1
Value

I hAve had nothing but issues with the hospital. From sending me away undiagnosed (to be diagnosed at another hospital immediately with MS) Left waiting in pain tI'll I was unconscious in waiting room, to leaving emergency and not getting call till next day to find me as no one had noticed I was gone for over 12 hours. I understand strains on health care but I have lived in other provinces where I was taxed less and got way better government services, particularly health care. Manitoba needs to wake up,look at the books and find a way to make things better. It is possible....as shown by other province's. I have now left Victoria in agonizing pain after 4 hours in waiting room and told probably 2 more before I see anyone. If I'm going to be left to suffer it might as well be at home. P.S. 3 other people also walked out with same frustration within five minutes before my departure and the staff whispered and giggled....that was my final motivation to leave.

Submitted Nov. 9, 2016 | flag

4
Cleanliness
4
Facilities
4
Services
4
Value

Over all the service was good but the IV nurse left a little bit to be desired.

Submitted Nov. 1, 2016 | flag


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