Victoria General Hospital

Victoria General Hospital

Hospital
5 1 3.78571428571 14
14 reviews
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Ratings for Victoria General Hospital

3
Cleanliness
5
Facilities
5
Services
5
Value

Thank you dear VGH staff again. I don't remember the name of a tired, sleepy, but extremely helpful doctor, who gave me a simple advice how to get rid of my terrible 3-month pain. My walkin doc and my local ER department did not even try to help me, just kicked out when I refused to take a morphine shot. I have got a relief within 24 hours after I took the med Victoria Hospital doc prescribed. He even ordered two additional tests to make sure I will be fine if discharged (due to my heart condition). Explained everything to me & my scared family (it was 2 am, and he did not seem annoyed with our numerous questions). Nurses are awesome, polite, cheerful, helpful. Many thanks dear Tired Doc & all your collegues. God bless you.

Submitted Aug. 27, 2015 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

Can not believe how rude and incompetent the staff at VGH are. From the front intake staff, to the nurses, and even the doctors. Condesending, snooty?attitude, lazy as well. I had a serious concern and was returning for the second time. The one nurse who I dealt with first said, "Oh you're too young for anything dissasterous to be going on"... Really?! At 34 years old I'm quite sure there have been many cancer related deaths.
Next I spoke to the nurse who took my blood sample. I expressed my concerns and wants for a proper ct scan of my lungs to check for lung cancer; as well as an ECG, as I had many sympoms related to CHF, her reply to me was "well wanting and getting dont work at a hospital"! Unbelievable! There continued to be 3 more seperate issues with 2 more nurses and 1 doctor. I will never return to this ER, and I intend to file a formal complaint.

Submitted Aug. 11, 2015 | flag

5
Cleanliness
4
Facilities
5
Services
5
Value

Only been a couple of times of day surgery and once to the ER.

The service received so far has been excellent on all levels. The staff very kind, helpful and thorough and the waiting times for surgery reasonable. Everything was clean, crisp sheets and neat corridors and halls.

The only complaint was the awful waiting time in the ER for a medium severity injury on a quiet weekday afternoon. Five hours is a long time to wait sitting on a waiting room chair when you are bleeding and in pain. I guess the triage was done somewhere else and they’ve must been busy but it wan’t a pleasant experience anyway.

Submitted June 23, 2015 | flag

3
Cleanliness
3
Facilities
3
Services
4
Value

A nightmare for me. Compared to others. A horror show.
Never again, I hope.
Had two hips replaced at other Hospitals; No problems there.

Submitted June 1, 2015 | flag

1
Cleanliness
2
Facilities
3
Services
1
Value

Third world all the way. Very disappointing and disgusting the way things were .
Never change bed linens or wash the bathrooms,

Submitted April 16, 2015 | flag

1
Cleanliness
3
Facilities
1
Services
1
Value

Filthy washroom for post op patients. A disgrace. I had to try to clean the toilet everytime I had to go. 5th floor care aids were incompetent . One of them kept lowering my bed so that my knees were above my hips despite the fact that I asked her to stop. She said it was hospital policy - when I asked my nurse she told me the young woman was incorrect and I was to follow the instructions on hip replacement! Chair in my room was too low to the floor and unless I stacked several pillows on it I could not sit up. Whenever I rang my bell for help , which was seldom, the care aids who responded were condescending and acted as though I was a bother. The most horrible hospital stay I have ever experienced. The operation and immediate aftercare was excellent but after 4 days of substandard care I was glad to leave. When people are at their most vulnerable they shouldn't have to be worrying about their basic needs. There was also human waste on the floor of the shower for two days! Disgusting!

Submitted March 6, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Great place to go. very knowledgeable staff. Very effective treatment

Submitted Jan. 21, 2015

5
Cleanliness
5
Facilities
4
Services
4
Value

My father was in ICU, and then admitted into care for traumatic brain injury. All of the doctors, nurses, specialists were fantastic. The social worker, Heidi, was a gem and was such a big help to us. The hospital is pleasant, clean, and bright. In particular, the rehab dept was impressive. Unfortunately, my Dad was transferred to Duncan hospital and it all went downhill after that happened.

Submitted Nov. 24, 2014 | flag

5
Cleanliness
5
Facilities
3
Services
4
Value

Very nice and caring people work here. They have saved my life from a few completely different illnesses in my life. I would absolutely go back to this place if I need to go get help again, even though the waiting time in emergency and for appointments can be a bit more punctual. Otherwise, this place has made me the person that I am today will never forget it in my entire life. :)

Submitted Nov. 9, 2014 | flag

5
Cleanliness
3
Facilities
2
Services
3
Value

The mental health system in this hospital is a joke. I am a teenage girl and I speak for myself as well as many of the friends I've made who have gone through VGH and came out feeling more hopeless than before. There aren't enough CYC's on staff, and they don't spend enough one on one time with patients. There should always be SOMEONE on staff for mental health 24/7. We should not be expected to sit silently in a bed for weeks and suffer alone. It's cruel and unacceptable!

However, the nurses and pediatricians on PEDS are actually fantastic. They're all very nice, and good at their jobs. Please someone do something to help improve the quality of mental health care in Victoria. People are losing hope. People are in pain. People are dying.

We can't wait any longer. Come on already, let's make a change!!!!

Submitted Sept. 3, 2014 | flag


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