Rate Saanich Peninsula Hospital
Ratings for Saanich Peninsula Hospital
I hope never to end up at Saan Pen in an emergency. I was sent there for an MRI or a CAT scan, I cannot remember which it was. It was an absolutely horrific experience. I was undressed and the small waiting area was full of men sitting, waiting their turn. The young women in charge of the procedure left the room to do "her thing" and left the door wide open! I was there for all to see...I was soooo embarrassed. I asked her to please close the door, I was very uncomfortable being a spectacle for all to stare at and she said it wouldn't be necessary as she had to go in and out quickly a few more times.Was she really too lazy to open and close the door? And to respect my privacy? I was so mortified I called the hospital and wrote a letter of complaint about this woman's lack of respect and unprofessionalism. To add insult to injury, I never heard back from anyone at the hospital...no explanation on how it was dealt with and no apology. I felt really, really violated!!!!! She should have been fired.
Submitted April 7, 2016 | flag
An excellent hospital with excellent doctors, nurses and health care attendants.
Submitted March 2, 2016 | flag
The nurses are very helpful and knowledgeable,and try to help you understand all of the issues you are the for...
Submitted Feb. 8, 2016 | flag
I wish this particular hospital had another section for pediatric. Their emergency department takes amazing care of kids that walk through the doors and in a very timely manner! Victoria general treats the kids and parents like they are useless and annoying unless they are sent up to peds! We love saanich pen for always being readily available to our family!
Submitted Jan. 30, 2016 | flag
I recently showed up at Saan Pen with abdominal pain which turned out to be appendicitis. I was impressed beyond measure in regards to the staff. The Doctors, Nurses and CT Scan Tech in the ER and OR were efficient, friendly, reassuring and professional. The surgeon (Dr. Truter) performed a flawless laparoscopic appendectomy which I am currently recovering steadily from. Thank you to all the staff at Saan Pen.
Submitted Dec. 21, 2015 | flag
I recently spent three nights/4 days at the hospital, having been admitted with acute renal failure. I spent 2 nights in the ER with no sleep at all, but the nursing staff were marvellous, and second to none. Dr. Farmer looked after me during my stay and I could not praise her enough. A caring and thoughtful person. Unfortunately my last night was on a ward with three other elderly ladies and it was not good. There were not enough nurses to do all that needed to be done, but, with the exception of one nurse, (who was very tetchy and quite rude to begin with, but changed her attitude eventually) all were sweet and helpful. I do thank my lucky stars that I am not elderly with nobody looking out for me. I was not really feeling like eating while I was in hospital, and it was just as well because the food was worse than awful. My husband brought things in to try to tempt me to eat, because the food provided certainly didn't. I do not understand why it is so difficult to produce food that people can actually eat. The food was either dried up, burnt or stone cold. Very little of it was actually edible. When someone is elderly and sick, or just sick, having decent food is almost as important as the nursing care. People need to have decent nutrition in order to help them get well. I really think VIHA should do a review of their catering contracts.
Submitted Feb. 15, 2015 | flag
Great smaller, local hospital. Absolutely essential for the peninsula! Should be assisted through donations to assure existence! I never had problems there other then waiting times in emergency. But the advise I got from the doctors, Dr Tam and Dr Unger were excellent an helpful!
Submitted Jan. 14, 2015 | flag
I have been in this hospital many times as a day patient and longer term care. I always felt well cared for. Appointments have always been on time.
Submitted Oct. 30, 2014 | flag
One of "Victoria's best cardiologists" and a lab worker at Saanich Peninsula hospital cost my father his long-awaited surgery date on Wednesday because they didn't do their jobs. The Doc ordered a heart test. My Dad struggled out to Saan-Penn to get it done in June. But the lab sent the results to the wrong doc (why wouldn't HE send it back?!) and failed to copy Dad as asked. The cardiologist never followed up on where the test he ordered was -- and none of this was caught until his family doc discovered it 2 weeks ago. Dad has needed a pacemaker all that time. And now, while we wait for the "Best Doc" to get back from a vacation he took off on Friday without handling this or calling Dad, his surgery is canceled. The suffering he is enduring didn't need to go on - but thanks to those people, it is. And they don't have the decency to call him, apologize, or try to expedite things for him. My Dad is a retired doctor. Even he can not find a way to defend this. And he usually tries. Shame on you for your part in this.
Submitted Oct. 27, 2014 | flag
I brought my husband to this Hospital and he was only there for a week! It was a terrible mistake and it costs him his life! The hospital uses and assigns his care to part-time inexperienced physicians who were never at the hospital to ensure he had the necessary patient care. The admission staff/nurse injected high dosages of sedative drugs which knocked him unconscious and this was done behind closed door, to prevent him from communicating what had happened to him at the hospital. It was a terrible mistake to send him to this hospital and it shattered my confidence in the hospitals here as well as doctors and the quality of the nurses in the hospital. You get the odd good nurse but they are so rare! It speaks alot about the quality of their medical knowledge and training.
Submitted Oct. 16, 2014 | flag
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