Rate Saanich Peninsula Hospital
Ratings for Saanich Peninsula Hospital
I recently spent three nights/4 days at the hospital, having been admitted with acute renal failure. I spent 2 nights in the ER with no sleep at all, but the nursing staff were marvellous, and second to none. Dr. Farmer looked after me during my stay and I could not praise her enough. A caring and thoughtful person. Unfortunately my last night was on a ward with three other elderly ladies and it was not good. There were not enough nurses to do all that needed to be done, but, with the exception of one nurse, (who was very tetchy and quite rude to begin with, but changed her attitude eventually) all were sweet and helpful. I do thank my lucky stars that I am not elderly with nobody looking out for me. I was not really feeling like eating while I was in hospital, and it was just as well because the food was worse than awful. My husband brought things in to try to tempt me to eat, because the food provided certainly didn't. I do not understand why it is so difficult to produce food that people can actually eat. The food was either dried up, burnt or stone cold. Very little of it was actually edible. When someone is elderly and sick, or just sick, having decent food is almost as important as the nursing care. People need to have decent nutrition in order to help them get well. I really think VIHA should do a review of their catering contracts.
Submitted Feb. 15, 2015 | flag
Great smaller, local hospital. Absolutely essential for the peninsula! Should be assisted through donations to assure existence! I never had problems there other then waiting times in emergency. But the advise I got from the doctors, Dr Tam and Dr Unger were excellent an helpful!
Submitted Jan. 14, 2015 | flag
I have been in this hospital many times as a day patient and longer term care. I always felt well cared for. Appointments have always been on time.
Submitted Oct. 30, 2014 | flag
One of "Victoria's best cardiologists" and a lab worker at Saanich Peninsula hospital cost my father his long-awaited surgery date on Wednesday because they didn't do their jobs. The Doc ordered a heart test. My Dad struggled out to Saan-Penn to get it done in June. But the lab sent the results to the wrong doc (why wouldn't HE send it back?!) and failed to copy Dad as asked. The cardiologist never followed up on where the test he ordered was -- and none of this was caught until his family doc discovered it 2 weeks ago. Dad has needed a pacemaker all that time. And now, while we wait for the "Best Doc" to get back from a vacation he took off on Friday without handling this or calling Dad, his surgery is canceled. The suffering he is enduring didn't need to go on - but thanks to those people, it is. And they don't have the decency to call him, apologize, or try to expedite things for him. My Dad is a retired doctor. Even he can not find a way to defend this. And he usually tries. Shame on you for your part in this.
Submitted Oct. 27, 2014 | flag
I brought my husband to this Hospital and he was only there for a week! It was a terrible mistake and it costs him his life! The hospital uses and assigns his care to part-time inexperienced physicians who were never at the hospital to ensure he had the necessary patient care. The admission staff/nurse injected high dosages of sedative drugs which knocked him unconscious and this was done behind closed door, to prevent him from communicating what had happened to him at the hospital. It was a terrible mistake to send him to this hospital and it shattered my confidence in the hospitals here as well as doctors and the quality of the nurses in the hospital. You get the odd good nurse but they are so rare! It speaks alot about the quality of their medical knowledge and training.
Submitted Oct. 16, 2014 | flag
My wife had been in the hospital for more than 1 week and our cat was going crazy wondering where she was. I know I am not supposed to do this but I snuck the cat into her private room. While they were reuniting the cat jumped onto the light fixture above the head of the bed causing the cascade of many large dust elephants onto the bead below… This hospital is in a beautiful location and should get extra recovery points for this alone. However its somewhat remote location creates some limits to access to specialists. While I realize we are not eating at the Ritz, the “rethermalized food” (their word for it) served at all south Vancouver Island Health Authority (VIHA) facilities is awful. It is as likely a reason as any that patients may have slower recovery times from not eating well to regain strength and also the best reason to leave any VIHA facility as soon as possible!
Submitted Dec. 4, 2011 | flag
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