Rate Saanich Peninsula Hospital
Ratings for Saanich Peninsula Hospital
The staff, doctors, caregivers, and Music therapists in the Saanich Peninsula hospital are very professional. In my opinion there is no other that can come close to the care given in ECU
at San Pen. Most people like to complain, but credit must be given when it is deserved and I feel that this hospital is very deserving.
Submitted Aug. 16, 2016 | flag
Just wanted to tell someone the bad experience I had at Saanich peninsula hospital this morning
I went in experiencing extreme head pain,nausea ,dizziness, I waited three and a half hours for attention. They diagnosed the problem as migraine headache. So put me on a cocktail of drugs by intervenes method. Well the they missed the vein an pumped 750 ml into my left arm muscle tissue. This was extremely painful and couldn't move my arm. I left with more pain than I arrived with no treatment.
It's hard to believe a hospital can't put an IV in correctly. The incompetence is scary!
Submitted Aug. 6, 2016 | flag
My grandmother was in SPH for about a month. Being a nurse I know that this place needs to be avoided for anything more serious than a cut finger needing some stitching. However, the paramedics took her there and we got the call to late to divert them else where. Anyway, my grandmother was septic, had a kidney infection and sores on her stomach. Last year at this time she was in the ICU at VGH. Thick blood was draining into her catheter bag on day 1 and lasted about 5 days. The urologist that was "consulted" by Dr. Cruiz had no idea of this. They did not listen to myself when I informed them that Ceftriaxone (an antibiotic) never works for my grandmother, and that she usually gets Piptazo when she gets septic. They wasted 2 days "treating" her with the ceftriaxone and then finally changed to piptazo after infection was getting worse. We tried to get her transferred to either VGH or RJH and the refused our request. Which I know is illegal and against policy. Every doctor my grandmother had after the horrible Dr. Cruiz had no idea what was going on with her. They were shocked that she had been bleeding for 5 days, and that she had sores on her stomach. A nurse said to us, "Dr. Cruiz
notes says she is getting better but she is not". Plus Dr. Cruiz called my mother and said all is good shes doing great. Meanwhile it was day 3 of her bleeding thick blood into her catheter. Needless to say, if you care about your health do not go to SPH. My grandmother somehow contracted two more UTIs while in hospital due to E.coli (which is found in poop), My grandmother has no anus, she has an ileostomy bag, which you would think would make it pretty hard to contract a UTI from E.coli but apparently not at SPH. They were not giving her proper, daily care and she ended up with more infections. If you have to go there for some reason, cross your fingers you do not get Dr. Cruiz. Read up about him on here and you will see why.
Submitted June 17, 2016 | flag
My parents were big supporters of the this hospital and we are as well.
This hospital has the best staff and Doctors of any medical institution anywhere.
I have been admitted to MANY hospitals over the years for one reason or another ( a little accident prone) .
The doctors and staff here are the best.
Submitted May 20, 2016 | flag
I hope never to end up at Saan Pen in an emergency. I was sent there for an MRI or a CAT scan, I cannot remember which it was. It was an absolutely horrific experience. I was undressed and the small waiting area was full of men sitting, waiting their turn. The young women in charge of the procedure left the room to do "her thing" and left the door wide open! I was there for all to see...I was soooo embarrassed. I asked her to please close the door, I was very uncomfortable being a spectacle for all to stare at and she said it wouldn't be necessary as she had to go in and out quickly a few more times.Was she really too lazy to open and close the door? And to respect my privacy? I was so mortified I called the hospital and wrote a letter of complaint about this woman's lack of respect and unprofessionalism. To add insult to injury, I never heard back from anyone at the hospital...no explanation on how it was dealt with and no apology. I felt really, really violated!!!!! She should have been fired.
Submitted April 7, 2016 | flag
An excellent hospital with excellent doctors, nurses and health care attendants.
Submitted March 2, 2016 | flag
The nurses are very helpful and knowledgeable,and try to help you understand all of the issues you are the for...
Submitted Feb. 8, 2016 | flag
I wish this particular hospital had another section for pediatric. Their emergency department takes amazing care of kids that walk through the doors and in a very timely manner! Victoria general treats the kids and parents like they are useless and annoying unless they are sent up to peds! We love saanich pen for always being readily available to our family!
Submitted Jan. 30, 2016 | flag
I recently showed up at Saan Pen with abdominal pain which turned out to be appendicitis. I was impressed beyond measure in regards to the staff. The Doctors, Nurses and CT Scan Tech in the ER and OR were efficient, friendly, reassuring and professional. The surgeon (Dr. Truter) performed a flawless laparoscopic appendectomy which I am currently recovering steadily from. Thank you to all the staff at Saan Pen.
Submitted Dec. 21, 2015 | flag
I recently spent three nights/4 days at the hospital, having been admitted with acute renal failure. I spent 2 nights in the ER with no sleep at all, but the nursing staff were marvellous, and second to none. Dr. Farmer looked after me during my stay and I could not praise her enough. A caring and thoughtful person. Unfortunately my last night was on a ward with three other elderly ladies and it was not good. There were not enough nurses to do all that needed to be done, but, with the exception of one nurse, (who was very tetchy and quite rude to begin with, but changed her attitude eventually) all were sweet and helpful. I do thank my lucky stars that I am not elderly with nobody looking out for me. I was not really feeling like eating while I was in hospital, and it was just as well because the food was worse than awful. My husband brought things in to try to tempt me to eat, because the food provided certainly didn't. I do not understand why it is so difficult to produce food that people can actually eat. The food was either dried up, burnt or stone cold. Very little of it was actually edible. When someone is elderly and sick, or just sick, having decent food is almost as important as the nursing care. People need to have decent nutrition in order to help them get well. I really think VIHA should do a review of their catering contracts.
Submitted Feb. 15, 2015 | flag
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