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Royal Jubilee Hospital

Royal Jubilee Hospital

Hospital
71 reviews

Rate Royal Jubilee Hospital

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Ratings for Royal Jubilee Hospital

5
Cleanliness
5
Facilities
5
Services
5
Value

Thank you so much for the care and the knowledge shared in the Cat - Scan clinic!! Connie and the Dr were so kind and supportive and helpful. They truly are Healers! Thank you for all your Help in this process of Healing! The Gardens are so Beautiful also! Sincerely Nancy Adams

Submitted May 18, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

George the Cat put a Friendly Face in an otherwise possibly scary place.

Submitted April 25, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

They were wonderful and got my son in very quickly. He had sudden onset of croup and couldn't catch his breathe, they had him in to see someone real quick and he was being treated within a few minutes. I was freaked out, but the doctors and nurses were fast to calm me and treat my son at the same time. They kept us only as long as needed and were able to give us another dose of his medicine for the morning so we weren't trying to get something from the pharmacy in the middle of the night or first thing in the morning.

Submitted April 20, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

All I have to say is that if you end up with an emergency, go elsewhere!

Submitted April 13, 2017 | flag

3
Cleanliness
1
Facilities
1
Services
1
Value

This place is a joke. I was transported there via ambulance at 4am. Ended up staying until 5:30pm just to find out that I wasn't contagious and I can leave. Never received anything for pain or discomfort and they just thought I was a hypochondriac. On top of the 13 1/2 hours I spent waiting there, I still felt extremrly ill. I called the hospital back to find out how busy it was and the lady screamed at me over the phone. She sounded like she seriously needed help herself. I ended up going to a different hospital that night (vgh) and spend 4 hours there and recieved the care I needed. The Staff is very unprofessional at the jubilee. If I had taped what goes on in that place I swear people would be getting fired. Patients being yelled at for no reason. Nurses and staff flirting and joking around about other patients. The place is filthy and nobody had an ounce of empathy or soul left in them. I must have seen like 5 different people while waiting for my results and they all told me something different. Don't ever go here if you want any type of care because you won't get it!!!!

Submitted April 13, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

cardiac short care unit second to non, will love the angels that took care of me post op for the rest of my life. If there is a mistake in your procedure it would be 99% your own fault

Submitted April 13, 2017 | flag

5
Cleanliness
1
Facilities
1
Services
1
Value

I would like to make a recommendation that your front desk staff get psychological help.

Submitted April 12, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Dr. Dave Hepburn A men with proven expertise in multiple fields. Dr. Hepburn is a recipient of the “columnist of the year” award for both the Arizona newspaper association and the prestigious Canadian community newspaper association.
Dr. Dave Hepburn was a Canadian naval surgeon in the Persian gulf war in 1991 and served as the doctor for the Canadian armed forces west coast fleet for three years. He was an instructor of N.B.C.W medical Treatment.

Submitted April 11, 2017 | flag

3
Cleanliness
4
Facilities
4
Services
5
Value

I have been to the Jubilee 3 times
In the last 3 weeks , once for myself and twice for family. My senior mother is there right now and the treatment she received was excellent. However there is no bed on the wards so will have to stay in emergency for up to 48 hours the nurse told me. If the hospital was just expanded why arent there any beds available. Staying in emergency in very difficult for the elderly and 48 is just too long. But he staff are caring.
I had a terrible experience with staff when I was there last week as they tried 4 times to get an intravenous into me. 4 attempts-painful- 4 failures and 4 big bruises. Other patients in the IV room had the same problem and it seemed to take 3 tries before staff could get IVs in. I have had his problem before and feel the IV training should be improved.
My child had a bite on her face and while I thought the emergency Dr did a fairly good job she now has a scar on her face. I have since been told when stitching to the face is required you can request a plastic surgeon. I wish I had known that.
Over the many years I have taken myself and family to the hospital I have found the nurses to be caring, the Drs to be
Knowledgable and thorough but the waits are long and beds arent always available.

Submitted March 31, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

This hospital not only killed my mother but tormented her for 2 years before she died of NEGLECT from the nursing staff after FINALLY being admitted 6 weeks before pancreatic cancer finally took her. The doctors are a JOKE...do you know how to hide money from a hospital doctor? PUT IT IN THE PATIENTS CHART.... I don't know how to stress the FILTH in the ER OR the gut wrenching ANGER and helplessness one can feel watching a loved one CRUELLY treated...my mother was so desperately ill... NONE of her doctors GP or internal medicine Drs would do ANYTHING for her. The story is so long and horrifying I can't put it all here. Just KNOW AND TRUST that the Jubilee hospital let my mother die of neglect. I had to buy an inflatable bed and sleep at her feet to ensure she got her pain meds on time and that her bedding was changed and she was cleaned. They didn't even KNOW to take out a dying woman's dentures to clean them...my mother died with the worst yeast infection in her mouth and elsewhere you could ever imagine. She died of a /yeast infection and pure neglect despite all I could do. I was HORRIFIED to find SEVERAL other families on the same ward suffering the exact same NEGLECT. WHEN are we as Canadian TAX PAYERS going to DO SOMETHING about the sheer LACK of QUALITY health care we receive in this province? IF you know of or have suffered at the hands of the Jubilee hospital pls contact me, only together can we effect change lets PROTECT ourself so and loved ones from the health care "professionals" at the Jubilee. Thehoneysuckle@hotmail.com

Submitted March 28, 2017 | flag


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