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Royal Jubilee Hospital

Royal Jubilee Hospital

Hospital
57 reviews

Rate Royal Jubilee Hospital

Cleanliness
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Ratings for Royal Jubilee Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

I like the staff working behind the counter in the emergency room. They were so on top of things that they have a line up of sick patients waiting in a nonexistent order. While this was occurring they were yelling and joking and just having a blast. The only thing. Is it wasn't work. It was a nightclub scene there, and once I got into the psychiatric ward (where the parasite patients go), they decided to hold me overnight and I couldn't call in work to tell them where I was. My pets went hungry, and these stressors induced a full panic attack. They gave me Ativan. I layed in the hallway under a cold blanket. I also was given Zopliclone to zombie out.. The panic had gone but the racing thoughts continued. The doctor I saw was ok, but the psychiatrist looked at my file and seemed horrified by the amount of times I had gone there for racing, self hateful thoughts. Death would be a release, but I'm afraid of what happens after. Don't worry about it being a selfish move. It would also provide a lot of relief for my loved ones. Not having to care for me each time I went into the mind sickness. No worrying. I paid off all my debts now, invested money and there's plenty to share in my will. So honestly I won't take my own own life, But if I go to this hospital again, Ill probably die.

Submitted Feb. 20, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Can you give a place a zero rating? 4-5 times here, induced panic attacks, was suspected of drug use before taking any samples, illicit words spoken between non-doctor staff. Emergency room intake is pure chaos. Filthy non-doctor staff with no sense of professionalism. Certain illnesses are treated well, while others are immediately dismissed by workers who are neither nurses or doctors but wear scubs and type things and yell at each other and patients. Get your sh*t together. Touch my skin honey, touch all of my skin. You just can't take it because you're all just overgrown orangutans.

Submitted Feb. 18, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I had to go in for a heart issue and I was treated quickly and with great warmth. Nurses and doctors were all great. Relieved to have received such good care. Fast, thorough, and great bedside manner from all I met.

Submitted Feb. 14, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

From the beginning of my visit to Emergency room. There was no proper line up. There was no numbers given. The staff didn't seem to care that there was so much confusion between the sick and those who needed help. It was up to the sick to figure out a line-up created by who was the sickest and who got there first.

Then I was sent to another room with a dislocated shoulder where I waited for over 2.5 hours without one staff offering to give me a sling to help with pain. I had to ask 3 times to staff for a sling before I got one.

The girls behind the desk acted as such, always giggling and laughing and making jokes and speaking very loudly. When I approached them for a sling they were rude and condensing to me.

I had a bad experience at this hospital due to some of the staff careless behaviour.

I do not recommend this place, 1 star out of 5.

Submitted Feb. 6, 2017 | flag

3
Cleanliness
3
Facilities
1
Services
3
Value

My family my and I have been to many hospitals and jubilee has been the worst hospital we've been too. Every time I go to get my blood drawn there is an issue. They either can't find my file or they make a mistake with either my file or the amount of blood they have to draw. The staff at the lab are also very rude and unprofessional.
The admitting centre couldn't update my file and my GP didn't recieve any of my files/ reports from my important hospital stay. I had to call and drop in multiple times until after 4 months they fixed the issue without apologizing.
My daughter's specialist faxed a biopsy requisition to them about 10 times and they denied receiving anything so the doctor ended up sending a requisition to a hospital in Vancouver. Jubilee ended up calling the doctor back 1 year later for an appointment. This was all after my daughter was diagnosed with cancer and scheduled to do a surgery.
And I don't even want to talk about the cancer agency and the emergency room. I will give them 1 out of 10 for the horrible service. The agency is the worst with all the unhelpful and unprofessional nurses and staff.

Submitted Feb. 3, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
3
Value

Terrible treatment toward family give me vic general anyday

Submitted Jan. 19, 2017 | flag

1
Cleanliness
3
Facilities
1
Services
2
Value

Never go to their emergency room. I have been hit, shoved, sworn at, laughed at the number of times I have sought treatment for my chronic pain. The nurses are ignorant, rude and mean spirited. They treat everyone who comes in with chronic pain like a piece of s**t and then they assume you are a drug addict. The Emergency Room is a toxic work environment. Go to Victoria General. Their nurses are better educated and show compassion. Run away from Royal Jubilee fast.

Submitted Jan. 16, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

During my treatment and surgery for stroke and carotid artery surgery, the care and understanding of the doctors, nurses and staff was remarkable. I will remain forever grateful to them.

Submitted Dec. 25, 2016 | flag

2
Cleanliness
2
Facilities
1
Services
2
Value

received a phone call Friday eve to have surgery sat morning 7:30. lady said to come in main doors, up to main desk located on the right when I come in main doors. I arrived at 645 to a ghost town, desk not opened until 8:20 on Saturdays. wandered around could not find anyone to ask, went to emergency to ask if they knew where I went, just kept telling me to get in line. by this time it was after 8 am, I was over 1/2 hour late for surgery. wandering around halls crying until a porter came to my rescue, he took me back to emerg and got the information to take me to 6th floor. the woman that told me to check in at main desk should be reprimanded, she caused a whole lot of upset and unnecessary stress to me. Horrible horrible service

Submitted Nov. 15, 2016 | flag

3
Cleanliness
2
Facilities
1
Services
2
Value

The worst hospital i have ever been in, I would rather die than ever go back there.

Submitted Nov. 15, 2016 | flag


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