Facebook Pixel
Royal Jubilee Hospital

Royal Jubilee Hospital

Hospital
62 reviews

Rate Royal Jubilee Hospital

Cleanliness
Facilities
Services
Value

Success! Your rating has been saved.

Sorry, we are unable to post this rating. You can only rate a Facility once and our system detected a rating for this Facility from your IP already.

Ratings for Royal Jubilee Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

This hospital not only killed my mother but tormented her for 2 years before she died of NEGLECT from the nursing staff after FINALLY being admitted 6 weeks before pancreatic cancer finally took her. The doctors are a JOKE...do you know how to hide money from a hospital doctor? PUT IT IN THE PATIENTS CHART.... I don't know how to stress the FILTH in the ER OR the gut wrenching ANGER and helplessness one can feel watching a loved one CRUELLY treated...my mother was so desperately ill... NONE of her doctors GP or internal medicine Drs would do ANYTHING for her. The story is so long and horrifying I can't put it all here. Just KNOW AND TRUST that the Jubilee hospital let my mother die of neglect. I had to buy an inflatable bed and sleep at her feet to ensure she got her pain meds on time and that her bedding was changed and she was cleaned. They didn't even KNOW to take out a dying woman's dentures to clean them...my mother died with the worst yeast infection in her mouth and elsewhere you could ever imagine. She died of a /yeast infection and pure neglect despite all I could do. I was HORRIFIED to find SEVERAL other families on the same ward suffering the exact same NEGLECT. WHEN are we as Canadian TAX PAYERS going to DO SOMETHING about the sheer LACK of QUALITY health care we receive in this province? IF you know of or have suffered at the hands of the Jubilee hospital pls contact me, only together can we effect change lets PROTECT ourself so and loved ones from the health care "professionals" at the Jubilee. Thehoneysuckle@hotmail.com

Submitted March 28, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I had cardiac problems recently and needed a pacemaker. I entered the hospital by ambulance. Everyone I came in contact with at Royal Jubilee hospital was caring and efficient. Many thanks ( words really are inadequate) to the doctors who worked so hard to look after me till the early hours of the morning, and put in a temporary pacemaker. I had a permanent one put in the next day. The nursing staff is wonderful. Each patient is treated with true concern for their comfort and well being as an individual. I have nothing but praise and gratitude to you all.

Submitted March 25, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

My husband was recently in RJH and the care he received was incredible. Thorough and immediate. Thank you so much.

Submitted March 15, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I recently underwent a carotid endarectomy with graft at Royal Jubilee and everything from the very thorough pre-op briefing session to my release has been a very uplifting experience. All the staff from admitting, surgery, physicians, anesthesiologists, observation, nursing, and all the other departments that I was exposed to were wonderful and caring without exception and that includes the lady delivering the food, which incidentally was pretty good, and even the parking lot attendant who went out of his way for us. My wife also appreciated the courtesy extended to her by Dr. Lee who phoned her after the operation and by all the other wonderful people at this hospital. WE LOVE YOU ALL!
Gratefully, Hans & Elisabeth Rysdyk, Qualicum Beach

Submitted March 5, 2017 | flag

3
Cleanliness
2
Facilities
1
Services
1
Value

This was the worst experience of my life... as an older woman, i was treated so badly, I still break out in tears every time i talk about it. Please, if you are an older person, take someone with you to make sure that you are not abused verbally... when i told them I was going to report them, they said, who you think they are going to believe.. you or ME! kicked me out of the hospital because i told them i was going to report them while i had been throwing up for 6 hours and extreme stomach pain from food poisoning... never ever again will i go to this hospital. Please, contact your ombudsman or officials if you have had to deal with the same. I will be once I'm better

Submitted Feb. 26, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

I like the staff working behind the counter in the emergency room. They were so on top of things that they have a line up of sick patients waiting in a nonexistent order. While this was occurring they were yelling and joking and just having a blast. The only thing. Is it wasn't work. It was a nightclub scene there, and once I got into the psychiatric ward (where the parasite patients go), they decided to hold me overnight and I couldn't call in work to tell them where I was. My pets went hungry, and these stressors induced a full panic attack. They gave me Ativan. I layed in the hallway under a cold blanket. I also was given Zopliclone to zombie out.. The panic had gone but the racing thoughts continued. The doctor I saw was ok, but the psychiatrist looked at my file and seemed horrified by the amount of times I had gone there for racing, self hateful thoughts. Death would be a release, but I'm afraid of what happens after. Don't worry about it being a selfish move. It would also provide a lot of relief for my loved ones. Not having to care for me each time I went into the mind sickness. No worrying. I paid off all my debts now, invested money and there's plenty to share in my will. So honestly I won't take my own own life, But if I go to this hospital again, Ill probably die.

Submitted Feb. 20, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Can you give a place a zero rating? 4-5 times here, induced panic attacks, was suspected of drug use before taking any samples, illicit words spoken between non-doctor staff. Emergency room intake is pure chaos. Filthy non-doctor staff with no sense of professionalism. Certain illnesses are treated well, while others are immediately dismissed by workers who are neither nurses or doctors but wear scubs and type things and yell at each other and patients. Get your sh*t together. Touch my skin honey, touch all of my skin. You just can't take it because you're all just overgrown orangutans.

Submitted Feb. 18, 2017 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I had to go in for a heart issue and I was treated quickly and with great warmth. Nurses and doctors were all great. Relieved to have received such good care. Fast, thorough, and great bedside manner from all I met.

Submitted Feb. 14, 2017 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

From the beginning of my visit to Emergency room. There was no proper line up. There was no numbers given. The staff didn't seem to care that there was so much confusion between the sick and those who needed help. It was up to the sick to figure out a line-up created by who was the sickest and who got there first.

Then I was sent to another room with a dislocated shoulder where I waited for over 2.5 hours without one staff offering to give me a sling to help with pain. I had to ask 3 times to staff for a sling before I got one.

The girls behind the desk acted as such, always giggling and laughing and making jokes and speaking very loudly. When I approached them for a sling they were rude and condensing to me.

I had a bad experience at this hospital due to some of the staff careless behaviour.

I do not recommend this place, 1 star out of 5.

Submitted Feb. 6, 2017 | flag

3
Cleanliness
3
Facilities
1
Services
3
Value

My family my and I have been to many hospitals and jubilee has been the worst hospital we've been too. Every time I go to get my blood drawn there is an issue. They either can't find my file or they make a mistake with either my file or the amount of blood they have to draw. The staff at the lab are also very rude and unprofessional.
The admitting centre couldn't update my file and my GP didn't recieve any of my files/ reports from my important hospital stay. I had to call and drop in multiple times until after 4 months they fixed the issue without apologizing.
My daughter's specialist faxed a biopsy requisition to them about 10 times and they denied receiving anything so the doctor ended up sending a requisition to a hospital in Vancouver. Jubilee ended up calling the doctor back 1 year later for an appointment. This was all after my daughter was diagnosed with cancer and scheduled to do a surgery.
And I don't even want to talk about the cancer agency and the emergency room. I will give them 1 out of 10 for the horrible service. The agency is the worst with all the unhelpful and unprofessional nurses and staff.

Submitted Feb. 3, 2017 | flag


Sign up for our newsletter to get the latest health news and tips.