Royal Jubilee Hospital

Royal Jubilee Hospital

Hospital
5 1 3.33 25
25 reviews

Rate Royal Jubilee Hospital

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Ratings for Royal Jubilee Hospital

3
Cleanliness
5
Facilities
1
Services
3
Value

I hadn't realized that nurses have become extinct, and have been replaced by hard-partying, tattooed, stupid mega-loudmouths, who are unable to listen, and speak as if to a deaf child.
Neither had I known that mentioning a wheat allergy would get me starved all week except for a daily sheet of cement that promptly broke my dental bridge.
The moral? Eat anything, and disregard any allergies, while pretending you have never seen a nurse, or have any idea what a nurse is, looks like, or does.
You'll be fine.

Submitted July 23, 2015 | flag

1
Cleanliness
1
Facilities
2
Services
2
Value

Had to stay for more than a week. Floors were absolutely filthy. Cleaners came randomly and late at night. No bedding change. The overnight attendant for our room of 4 patients was indeed a 'Nurse Ratchet', arguing we me about medication, I was there for grafting surgery. Her cleanliness/hygiene was astonishingly poor. While making her rounds one night, the chap before me had a urinary condition and a catheter set up to drain into a receptacle for measurement. When she came to me next, I noticed she had no gloves to remove, nor did she wash her hands! Imagine my disgust when I refused, only to be berated and rudely told of summoning Security to 'assist' me. One week after I was discharged, the newspaper reported that my ward and entire wing was closed due to a scabies outbreak! No, I will not go back to that facility.

Submitted July 22, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Absolutely the best hospital in town. I, unfortunately, have had multiple surgeries in the last 6 years. Several of them have been emergencies. I have always got great care. The staff are friendly, helpful, knowledgeable with terrific senses of humor. The food is good considering it is institutional. It is quiet, clean and the support staff are wonderful.

Submitted July 5, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The ER was extremely unprofessional when my husband was brought in after being drugged at a bar. He has never used drugs before and when I tried to explain to the nurse that he had fallen and became unconscious, she told me that she knows he drank too much and he would be fine. She refused him help until I got very upset and then she let him "sober-up" but never had a doctor see him. She then told me to go home and they would call me when he was ready to be picked up. When I insisted on staying, (because he was unconscious when we arrived and didn't know where he was) she informed me he would "figure it out by all the doctors and nurses walking around". Thankfully he ended up being okay several days later, but had no recollection of the night or the following day.
The nurse was not only rude but extremely unprofessional and put my husband at risk with her blatent disregard for his life and well being.

Submitted July 2, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

i was being treated for cancer and spent a few days in an isolation room last fall.. everyone was awesome!! the be patient care centre is fantastic.. the view from my room was beautiful.. so many awesome improvements over the old hospital.. the biggest thing for me is cleanliness.. the old place was filthy and not well cleaned at all ( i spent a month there and i saw what was done in patient rooms!)
in the PCC i was quite comfortable and the nursing staff were A-1....
the folks in nuclear medicine are top notch and so darn friendly and helpful also!
over all this has been a positive and supportive time..
karla port hardy

Submitted April 23, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Dr. Burnett is my hero! I was suffering from extreme debilitating pain for many
months in my left hip. When I woke up in post-op , negligible discomfort greeted me,
I expected far more pain for a hip replacement. I was released in two days; as my mobility , with the aid of a walker, was no problem. I was sent home, with detailed
Instructions, on proper care and management , of my new hip.
In my opinion ; Dr. Burnett is one of the most professional surgeons in Victoria.
The support staff at Royal Jubilee , were all beyond excellent, in executing their
daily duties.
The whole crew,are all , considerate, compassionate, empathetic , professionals.
DR. Burnett ; to you, and the post- op staff at Royal Jubilee, I shall be forever
grateful.
A million thanks
Happy Easter
Shawn Matheson

Submitted April 5, 2015 | flag

5
Cleanliness
4
Facilities
5
Services
5
Value

I just had an out patient "Colonoscopy" with Dr. Petrunia. Nursing Staff, Andrea, Jessica and Mary were the best! They kept me warm, cheered me up and relieved my fears. I am so very grateful for their care and concern. When anyone has to have any kind of "medical" procedure done, the care and kind interaction is so very important. They have it at Colostomy Unit at the Jubilee!!

Submitted March 22, 2015 | flag

4
Cleanliness
5
Facilities
5
Services
5
Value

i was a patient in the jubilee for about 6 weeks last summer [2014] with flesh eating disease ...i had been brought from comox to the ICU and was in there ..fabulous care ..then moved to the surgical ward ..private room ..air conditioning ...i could not have asked for better care! the nurses //male and female were so wonderful to me that i will be forever grateful to them ...everyone form the drs. to the nurses to the people who cleaned the rooms and just everyone involved with my care was exceptional ..if i am ever sick again this is where i want to be!! dr. cheeks was so wonderful and also dr. riggler ..all of them were just great ...

Submitted March 21, 2015 | flag

4
Cleanliness
1
Facilities
3
Services
2
Value

The psychiatric ward really needs some work done. The wait was long (about 9 hours) but that didn't surprise me, as most are for this sort of thing. The waiting room was horrid… They actually had patients who were admitted sleeping in the same room as the people waiting. Comfy chairs but no privacy and I didn't find the nurses to be very compassionate. The only good experience out of the whole thing was seeing Dr. Copen, the psychiatrist on duty. Also, there was a guy I talked to at the front of emergency named Rick and he was super nice and understanding so thank you.

Submitted March 7, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Horrible place, where the stuff forgets about the patience. My Mom wen to the hospital with her illness and after 7 hours of waiting for the doctor , the ER doctor actually forgot that my Mom was waiting in the room waiting to be seen . After the appointment they would not even apologize to my Mom. The hospital feels cold where patience feel alone with their sickens.

Submitted Feb. 9, 2015 | flag


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