Rate Lions Gate Hospital
Ratings for Lions Gate Hospital
We have had the same awful experiences that most other patients have had... My only recommendation is that if you have any cardiac problems get to St. Pauls.. they are the cardiac experts and the care is extremely helpful, caring and professional... Maybe LGH ED staff could do some shifts at either St. Pauls or VGH to get some pointers on how to treat the public with respect and dignity... LGH should be ashamed of themselves... The ED nurses and docs should not chit chat and actually pay attention to their patients, some of which have been waiting 8 - 12 hours to be seen... The north shore has grown this hospital is too small. We need an urgent care center...
Submitted April 21, 2016 | flag
I just had the same kind of negative experience in the ER that several others are complaining about: pissy unit clerk, uncaring, loutish nurses chatting about their diets to ambulance attendants, and then there's the fact that they insist you sit on the hard chairs in the hallway, the ones with no arm rests.
When you're feverish and exhausted from abdominal pain, feeling weak and nauseated, it's easier to be in the soft, upholstered waiting room chairs for that 4 hour wait but no, that's not allowed.
Now, here's why nothing changes. They're all unionized, they can't be fired, and as we all know there's been a nursing shortage for about the last 100 yrs or so and guess what? The hospitals and docs are so well-insured thanks to our tax dollars (see Canadian Medical Protective Association) so this means no one is accountable. This leaves only one solution left and it's in your coat pocket: film the bastards undercover.
NOTHING LIKE BEING ON CAMERA TO GIVE THOSE NURSES INCENTIVE TO CLEAN UP THEIR ACT. Always find out who the charge nurse is; if she's the BOD (bitch on duty) then chances are those under her will follow suit, making the whole place foul.
You're going into the emergency department like we all do, assuming the best. Don't. Take your camera with you and you'll be surprised just like we were.
Submitted March 21, 2016 | flag
Hate to leave comments but after having read the past comments I must add that I will get to VGH somehow even if it takes my life before I enter the emergency room of Lionsgate again. I had spent 5 hours there Feb. 7th 2016 & finally diagnosed with diventiculitus. Sent home with prescriptions for cipro & flagyl. Took the Cipro & went to take a shower before having the flagyl with food. Just a few minutes into my shower I was getting the worst pain in uper right chest into back I had ever felt. Came out of the shower & feel to the floor & could not move. My husband called a ambulance & I was transported back to Lionsgate. Was put in a hall for over 4 fours without a nurse or anyone saying a thing to me. My husband finally insisted on a nurse getting me a ECG because I have had a small prior heart attack & the nurse just yelled at him & said will that make you happy??!! Most unkind or professional staff I have ever seen! When I did finally saw a Dr. he really did not have much information except for the paramedic who had checked me & had explained the pain in the manner he should have. He even came & checked on me on after another run & could not believe no one had attended me! I know the Dr had been busy but if he had really looked at the paramedics notes I do not think he would have filled me with another antibobic in the same family as cipro & more pain meds. then sent me on my way. So.....out of it & sick the next day, yellow eyes, dark urine & could not even put together what had happened to me! Went to VGH the following day & what the so experienced Dr. Pulfrey diagnosed as a tummy ache was acute Hepatitis on just one Cipro! Yes, it can happen. Today is March the 10th & my liver enzines are still not back to normal & neither am I! So sad this is the only hospital we have on the north shore!
Would love to send all their staff to VGH for training! What a different world it is!!!
PS. To Lionsgate Hospital . Please do not send me anymore letters for donations to your hospital because you will never see another cent from me unless you clean up your act big time!!!!!!
Submitted March 10, 2016 | flag
Mistakes non stop... Argue that I need an xray, since movement exrememly painful and it did not make sense had then check... Took 3rd check to catch mistake.. Caught 2 medication mistakes...argued but after double or triple checks found out the made mistake again and again... Even had them argue that I had a bowel movement today (nurse signed off) but I was constipated for 6 days. Went in to emergency with extreme pain after back fusion... 4 weeks earlier, couldn't figure it out so shot me up with morpheme so I could move and go home to suffer for 7 days before calling 911.. Spend 24 days in hospital whom mistakes are normal and all I can say is do not go there nor have surgery there... A 3rd world hospital would be better.. Go across the bridge to St Paul's even if life threatening as -Unbelievable better experiences there.
Submitted Feb. 25, 2016 | flag
Awful experience. The doctors were very rude and dismissive
Submitted Feb. 24, 2016 | flag
Two hours with a dry IV line. No response from nursing staff. Second IV machine not working. No new machine provided. Lab samples thrown in the garbage. Sent home with lab containers but no requisition. Wish there was an alternative to LGH Emergency Services. I regret spending a full day here with no improvement, no resolution, no help.
Submitted Feb. 10, 2016 | flag
if you want to live and it is a serious emergency, you may want to choose Vancouver general.
Submitted Jan. 28, 2016 | flag
I was admitted to ER as a cardiac patient and had a hard time breathing..told to sit down and the wait room was a mother and child there and I was suppose to be next??? Was a long wait to get to the hallway to have a INR, EKG and Chest Xray! I was losing strength and was finally left for self serve to put some blanket over me. Then was told no bed for me and to stay sitting till the 1 doctor come to see me at midnight , I had already sat or 4.5 hours. Cafeteria was closed by then and I was hungry and thirsty. So once again I asked when the doctor will see me and still no one seems to care. I found this hospital the worst one ever. I felt they were very unfriendly and it was like pulling teeth to get service. Poor attitude for a people service industry!
Submitted Jan. 12, 2016 | flag
Emergency was empty, triage clerk spent 15 minutes chatting with ambulance lady, other triage clerk standing around listening. When chat ended one left, other sat down and enjoyed her coffee break, being very careful not to glance over at me in case she would witness my severe pain, even tears. Got that done send off to another room to wait for another clerk whom also painfully avoided looking up aty wife with papers given from triage.. No one else waiting, place amazingly empty... Could not stand pain in hard chair and told them I was moving to high chair over there... They assigned me room where we waited 45 minutes for nurse to show up and try 7 different sites trying to get blood.
Won't waste your time as it goes down hill from there...Do not go to this emergency..go to St Paul's.. The travel time is made up by tenfold in service and care.. Shame these people should be fired
Submitted Dec. 27, 2015 | flag
Worst experience! Staff at 6 east wing were horrific! Lying, abusive to seniors , uncompassionate I was appalled at what I saw and heard . They should not be in the public sector.
Submitted Dec. 8, 2015 | flag
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