Rate Kelowna General Hospital
Ratings for Kelowna General Hospital
They spend lots of money and the service is still the same slow and inefficient...
Submitted Feb. 20, 2017 | flag
Nice staff and I found it to be quite clean you always see some one around cleaning
Submitted Feb. 10, 2017 | flag
great talent here, but very long wait times in ER etc
Submitted Jan. 10, 2017 | flag
Poor. everything from the location.parking,arrogant staff, I feel sorry for people that are forced to use this facility
Submitted Jan. 3, 2017 | flag
Nurses drugging my son and almost killing him is enough. Dr's and nurses were negligent, uneducated, abusive and uncaring. On a Pediatric unit none the less. Disgraceful place!
Submitted Dec. 19, 2016 | flag
As someone who has dealt with Crohn's for around 10 years I have been in and out of KGH hundreds of times and every time I have had to endure HOURS (up to 5) of waiting in emergency with no reassurance or even a comforting smile from the nurses there. I don't care if people keep asking you how much longer it will be, the rude and impatient responses are unacceptable. If you don't like your job, find a new profession. I am a server and deal with people every day and would never dream of speaking to a person the way some nurses at KGH speak to their patients.
In one experience, all information had been given and I had been sent through to emergency where, as per usual, I waited in pain for hours. I eventually could not keep myself sitting up in a chair for any longer and put blankets on the floor in the corner so I could lay down. As soon as I did this a nurse came running over, basically picked me up off the floor saying I wasn't allowed to do this and sent me back to the very beginning!! Where I had to start all over and was put back to the bottom of the list. No warning, no explanation, they just sent me away. The lack of logic in this was mind blowing and my dad was furious.
As for the facilities and experience after being admitted, 90% of the nurses are rude and focused only on their immediate job and very are insensitive to patients. Visiting hours are non-existant so if you are sharing a room with other patients they could have visitors at 10pm if they wanted while everyone else is sleeping with their lights out (this has happened to me). When I asked one of these visitors politely to quiet down, turns out she was a nurse in that very hospital and, clearly annoyed, told me "there are earplugs you know".
All of this being said, the Drs at this hospital saved me from a life-threatening infection and I could not be more thankful for them. I just wish the nurses would be a little more aware of their attitudes towards patients.
Submitted Dec. 12, 2016 | flag
Please remember folks this is where we rate the hospital… Our doctors have contracts with the government hospital. they are NOT the hospital. Yes there are some great doctors struggling to work within this shameful
Submitted Sept. 18, 2016 | flag
They not care if you drop dead you will wait 4 hours and still not get any treatment or info . And when you walk away they just say ok .
Submitted Sept. 14, 2016 | flag
The emergency department can be incredibly abusive to mental health patients and addicts
Submitted Sept. 10, 2016
When we first walked in we talked to a nurse who was very rude, cursed and slapped my mothers hand because my mother pointed at her. I was hyperventilating and cramping up because I couldn't breath and it was like breathing through a straw. She threatened to call security, and made us sit in a waiting room for 2 1/2 hours( was still suffocating and was almost passing out). When we got into the seating area near the doctors they looked at me right away and rushed to me. The nurse was very rude and caused a lot of pain that wasn't necessary.
Submitted Sept. 1, 2016 | flag
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