Ratings for Dr. Jong Jay M Um
Dr. Um placed a dental implant for my back tooth a few months ago, and now it's all healed perfectly! I got a crown put on, and it's as if I never lost that tooth! It feels amazing and looks beautiful. He is very skilled at what he does. Hes got soft touch. Highly recommended!!!
Best dentist! I had 10 veneers for my front teeth. I could not be happier. Painless and professional. My new teeth look natural and beautiful!!! I feel great again! I will definitely come back for cleaning and recommend Dr. Jay to my family and friends.
Dr.Um is the best! When I first walked in I was nervous. I never would have thought I would need an implant but after Dr.Um explained how having a space between your teeth will cause bone loss and crowding problems exc..I decided to proceed, let me tell you my experience. PAIN FREE! I'm a big baby with needles I didn't feel a pinch. He was very gentle, explained every step with you. About 45min I got an Xray with an implant inside my mouth. Ill be definitely be back in 4 months for my Crown/implant. Thanks Dr.Um and your wonderful staff!
I am not one to be a fan of the the dentist but since the first day when I was seen by Dr. Jay Um , my mind has changed . Dr. Um was gentle & has a great eye for detail , which was appreciated especially because it was my front tooth that needed a crown ! My tooth looks so natural , I could not believe it . All of my family & friends love my new smile & I do too ! Thanks dr. Um for giving me my confidence back ! I would recommend anyone & everyone to your office! You have gained a patient for life :)
Very bad business practice from this Dr. jon Jay Um. #1 Wrong infromation was provided to me from the call center. (The call center lady told me that fillings would start at $99, and that i would be taken care of that same day. I got there got my x-ray done and he told me $299 for a small hole in my upper right molar) #2 He tried to cinvince me to get a semi-crown ($500) in the affected tooth, after I said I just wanted a filling, then he agreed and said: "then it is gonna be $299". (he was trying to sale me the highest product, and did not care about doing a less invasive procedure that is right for my tooth.) #3 the doctor and the assitant left me without saying anything, when I looked for his assitant she said they would have to schedule me for next week, because they had new patients waiting. I told her that I was a patient too that i had gotten there first, and that i was promised to be taken care of that same day, she just looked at me with "too sad too bad" face and said that they couln't help me today and i had to come back following monday. In conclusion: I am not going back there again!!! Bad customer service, bad advice trying to charge me more, and on top of it made it seem like I had to leave right away or my needs didn't make them enough profit?. I have learned through my education that doctors and dentist have a duty to treat and take care of their patients, and this is not what was done today.
Was very unhappy, new to visiting Naples . Will never go back here had to wait, paid cash for nothing I don't think he knew what he was doing, come to find out he is just out of school. For the money he not going to practice on me. I had to go to another dentist who took care of the problem and terrible pain I had. I know Naples has some good dentist you just had to be smart and investigate who you're going to let work on your teeth.
Dr. Jong Jay M Um's Credentials
Accepting New Patients
Yes, this doctor is accepting new patients
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- Coventry Health Care