Ratings for Dr. Fraser Cameron
Dr. Cameron is knowledgeable and has an excellent rapport with his patients, based on my experience with him. However, I feel his staff and admin processes need improvement. It is impossible to get someone to answer the phone when I call and unfortunately his system does not allow for anyone to leave a message. Furthermore, if you go into his office to schedule an appointment, if he is fully booked that day you have to either call back the following day or go into his office and hope that he will have time that day to see you. If not, you have to repeat the process. Alternatively you can go to the walk-in clinic and wait about 1 1/2 hrs to see a doctor. I find this very worrisome and unacceptable. Dr. Cameron is providing a government health service and should revisit his operating procedures (booking appointments) from a customer perspective. Only accepting appointments daily or one week at a time does not serve the community well. I am very disappointed with how the office operates. Need for changes doctor. How about looking at best practices among other family physicians?
Dr. Cameron is the most professional and caring doctor I have seen in my thirty years (and there have been a lot of them). He has taken incredible care of my entire family, and helped us through an extremely rough year healthwise with our toddler, and then saw me through my last pregnancy with patience and compassion. He trusts my mama instincts and keeps my concerns in mind while making his recommendations, and I have never felt so respected by a medical professional. I truly feel extremely lucky that he took on our family when he began his practice. As well, his office staff are incredibly friendly, and his same day appointment booking is such a blessing! Knowing you can likely see your own family doctor the very same day if you or your children wake up with an ailment gives such a piece of mind. Thank you Dr. Cameron.
Wrost ever. Hopefully you're not injuried and show up at a walk in Clinic that is open until 5pm and come in at 4:30 since he'll turn you away stating they are closed. No patients so plenty of time to take a patient. Young arrogance I suppose.
This doctor was horrible. I brought my children to see him and he barely looked at my baby. He was super dismissive of my concerns and told me he "had a long line of patients to attend to" and left. What a complete 'donkey'. My husband also went to see him after weeks of a festering cough and was also told it was nothing. A week after he went to see another physician who was appalled at his condition. My husband had bronchitis that went into his lungs because this doctor claimed he was fine. After three rounds of antibiotics and a puffer it cleared up. As a new doctor who will hopefulky read thos rating please work on your bedside manner and please understand that although you may be a doctor you are not a God. To anyone who feels underdiagnosed please go for a second opinion. I hope he shapes up...or ship out of Northumberland County!
My ratings for Dr. Cameron are based only upon the one visit that I have had with him, so are not valid. The "terrible" staff rating is primarily due to the abysmal phone and office procedures that are in place. Client service and communications technology seem to be foreign concepts to this medical office. I have seen Dr. Cameron once and he asked me to book a physical later in the year. That would be great if only I could contact his office to make the appointment. I would really like to know the secret to booking an appointment to see him. Patients (aka health care consumers) should not be obliged to go into a doctor's office to book. The phone answer system is totally non-functional; you cannot reach anyone, nor leave a message for a call-back and, to my knowledge, the office does not use email. The admin person at my specialist's office has told me that she also has difficulty reaching them. Like another person commented previously, we get better care by using the walk-in clinic, even though there may be long line-ups and it does not provide continuity of care - we actually get to see a doctor!
I really like the calling for appointment on the same day. it has worked for me every time I need an appointment. Dr. Cameron is very patient and hears me out. He is compassionate, thoughtful and knowledgeable. I'm very happy with his office staff as well. Keep up the good work.
Awesome awesome doctor. I feel very lucky to have him as my family doc. New receptionist is amazing; it is clear that they listen to their patients and make adjustments when necessary. Dr Cameron never makes you feel rushed and listens carefully to your questions and concerns. When he's unsure, he's willing to tell you that do some research with you.
Dr. Fraser Cameron's Credentials
Accepting New Patients
No, this doctor is not accepting new patients
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- BCBS Illinois
- Coventry Health Care