Ratings for Dr. Riley Hall. M.D.
To the last post below, SHAME ON YOU! I have written previous posts and I have attended there for many years, shame on. You that it was Dr Hay that gave you glasses, obviously you don’t attend often as Dr. h at retired 3 years ago! Maybe he did glasses but he’s no longer there. I even know that you go to an optometrist for eye exams and glasses!! That is their job. An ophthalmologist is a specialists that deals with eye diseases and other disorders. Question to you. You’ve gone to that office for years and now you go o. Social media bullying, shaming, maybe post something nice about the office instead of putting another negative comment. I’m sure this office can figure out who you are, enjoy your next office visit. I’ve gone there for years and I’ve seen how busy this office can be with now one girls running this office and doing the work of two girls, maybe if there was more staff she wouldn’t be on edge with people like you that come into a specialist office for other reasons and because a precious dr gave you glasses that you insist on getting glasses inwhich you clearly don’t know the difference between the two specialties. On a lighter note, I’ve attended this office for many years coming every few months and had great experiences and yes we all have our days that can be trying , we are all human, and dealing with the public as I myself know, I work with the public and people / customers can be down right rude, and think they know your job. Enough said. I’m sure if the office reads this he will figure out who this patient is, so enjoy your next visit there. You must be perfect .... clearly I’m not. And I must say my office visits are pleasant... sometimes long waits but great service. You get what you give. And just maybe this poor receptionist did say what she said to your wife because you were arguing with her n raised your voice and she was afraid of you as a man with a big voice . I shake my head .
I have been attending this office for over 30 years and I have found Dr. Hall much more helpful than Dr. Hay. Dr. Hall takes the time to explain everything involved in your visit where previously with Dr. Hay there was very little conversation. However this morning, I was the first visit I had a bad experience with the receptionist. The last time I needed glasses I went to Dr. Hay and he provided a prescription. I started to explain this to the receptionist and she snapped "go to a optometrist, we don't do that". I started to say will I always........and she stopped me and said "DON'T ARGUE WITH ME" I remained silent for the remainder of my visit. I did not know that this same office stopped issuing eyeglass prescriptions but now I do. I just wish it was explained to me in a more civil manner. As we were leaving she said to my wife that I know that he is upset and I relied that I was only upset by her attitude. She answered well you raised your voice to me which was not true. I found this receptionist very unprofessional with a bad attitude.
I am really shocked at the negative comments but them again not surprised. I am a long standing patient that has noting to say negative. Yes there will be the disgruntled patients that have nothing better than to run down a physician and staff because you probably have nothing f better to do thy spread lies and negative hatred ..... I have always been treated well. And yes the wait can be long but people you are at a specialist office. Maybe instead of bringing up all the negative ... in this works of chaos n sadness ... say something nice or close your trap !!! This dr has a very broad understanding and update on the latest kbiwledge, so how about finding something good to say instead of tearing people doen
On July 28th I had an appointment with Dr Riley hall. when I arrived on time for my 8:30am appointment. which is the first appointment of the day for the office. The doctor was late to open office. he was scrambling to get things going. he complained that he was short staffed. and was the secretary for that day also. okay well I went through with the appointment. I left with a prescription. he made a follow up appointment for 3 weeks later. to do an eye examination and a prescription check for some glasses. well. I took the day off work 3 weeks later. I called the office the day before to make sure that I wasn't going to be charged for the appointment, the call was never returned from his office. the next day. (Friday). I went to the office for the appointment. which once again was the first appointment of the day for the office. I arrived on time. there was another patient there as well. she was a new patient as the secretary (who is extremely rude and complaining that the office should have 2 secretaries and not one as shes too busy to return calls.), all good I mentioned. I was just curious to know if there was any charges. anyway, she allowed the other lady patient. who was new. as she was filling out the required paperwork. she turned over the paperwork to the secretary. the doctor arrived at the office 10 minutes late. at 8:40. he scrambled around for about 8 minutes. then came into the office and picked up a file. and then called in the other patient. I was dumbfounded. I took the day off. showed up on time. waited for the doctor. and then he calls in a new patient ahead of me. I asked the secretary why this was happening. she responded that some people require dialation for there eyes. I mentioned to her. that's what i'm here for as well. I was dumbfounded by this service. I was not going to allow myself to be the victim of a very disorganised office and a very rude secretary. she obviously did not want to be at work that day. I would not advise to go this office. terrible service, very rude staff, doctor arrives late. very non professional, and has 2 patients arrive at the same time??. and only 1 doctor?. I just don't understand how this could happen. I will call my family doctor and complain, I will suggest that they do not refer this doctor to their patients.
You people with complaints must be seeing a different Dr. Hall and assistant than I am. I could not be happier that Dr. Hay has retired. I saw Dr. Hay for 5 years and always felt like I was in a cattle prod...in, out, in, out...and I swear he never could connect my name and face. Dr. Hall on the other hand has been very thorough, professional, informative, polite and knowledgeable about the up to date on the new techniques. As for Dr. Hall's assistant she has always been polite and very accommodating. Came home from my appointment today and have nothing but good things to say about this team!!! Thank you!!!!
Went for my appointment,but the office was closed without any notice of cancellation whatsoever Not even a note on the door!,,.this is never happened before with any other Doctor.
Useless. Mom went to see him with a pretty concerning eye problem and he did not help at all. Came in for two seconds, took one glance at the eye, wrote her a bogus prescription and zoomed out the door. She had to look elsewhere for a quality ophthalmologist, as should you!
Dr. Riley Hall. M.D.'s Credentials
Accepting New Patients
Yes, this doctor is accepting new patients
Areas of Expertise
Awards & Recognitions
Publications & Research