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Ratings for Dr. Robert Koenekoop

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

He is completely professional, knowledgeable,gentle and kind. He helped me with horrible inflammation and brought my eyes back to health. I am forever grateful for his help. His staff are sweet and prompt. I could never say a bad word about someone who saved me from going blind.

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flag | Submitted October 31, 2018

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

He does a diagnosis in than two minutes, the consequence a bad prescription. He also suggested to buy glasses in a unprofessional store as Dubuc. Be careful !!

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flag | Submitted October 22, 2018

2
Staff
2
Punctuality
2
Helpfulness
2
Knowledge

Nous avons reçu Dr. Koenekoop à 3 reprises. Il est très expéditif et traite ses patients comme des numéros. Même quand vous lui posez des questions à propos des yeux de votre enfants, il ne prend pas la peine de vous expliquer. Quand il le fait, il te répond succinctement en anglais et avant de terminer, il demande à son assistante de faire rentrer un autre patient. Je comprends que ça pourrait arriver une fois, mais à 3 reprises. C'est frustrant !

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flag | Submitted October 1, 2018

4
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

In January 2018 he prescribed +3 glasses for my 5 month old son. In June 2018 he said that my son needs -3 glasses and he also said probably this would have been the wright diagnose from the beginning. (?!?!?) I went to see an optometrist and than another ophtalmologist for 2nd opinion, my son doesn't even need glasses!!! And -3???? Totally off! I know doctors are humans and they make mistakes, but this one is just not ignorable! My son is going to have also a surgery but not with him... not going back, not recommending.

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flag | Submitted July 24, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This is one of the nastiest doctors I have ever met...Impatient aggressive and when we tried to ask him questions he humiliated us in front of his inters. Telling his interns 'look cant they see I am writing and they are asking me questions do you see what I need to go through'... If its too difficult for you retire! What are these types of doctors doing dealing with children and they have zero patience...Simply a horrible experience...

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flag | Submitted July 12, 2018

3
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

This doctor might have knowledge but I don’t understand how he can work with children. We had an appointment with my 2 year old. He was agressive and very impatient. He was complaining. Never going back. Maybe he was good years ago but we truly had a horrible experience.

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flag | Submitted June 14, 2018

3
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

J'ai rencontré ce médecin pour un problème génétique. J'étais très enthousiasmé par ses recherches pour "guérir" ma maladie. Je suis parti du Saguenay, me suis trouvé un transport pour aller à Montréal (je ne conduis pas vu ma condition), j'ai dormi près de l'hôpital. Mon rendez-vous était très tôt. Finalement, j'ai rencontré des résidents, très gentils, qui ont fait le résumé de ma situation et les examens... dans l'après-midi! Point de vue ponctualité, on repassera, mais bon les hôpitaux, on sait ce que c'est... Finalement, je l'ai rencontré avec toute une panoplie de médecins et il nous fait un beau discours sur son optimiste à trouver un "remède". J'étais fou de joie et ses collègues l'admirait! Il m'a remis de la documentation avec des vitamines à prendre et je suis reparti au Saguenay. Je l'ai vu en tout 5 minutes. Je vais à la pharmacie chercher les vitamines, le dosage écrit ne correspondait pas à ce genre de médicament. J'ai été à toutes les chaînes de pharmacie possibles et toujours la même réponse. À chaque fois la pharmacie a télécopié une demande pour préciser le dosage, jamais de réponse! J'ai tenté de communiquer avec lui par téléphone, par écrit, et mon médecin de famille aussi, rien à faire. Je suis vraiment déçu. Ça fait maintenant trois ans que j'attends des nouvelles, il m'avait parlé d'un an. J'ai parlé avec des connaissances qui l'ont déjà vu et le même discours revient : des belles promesses suivies de grandes déceptions.

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flag | Submitted May 24, 2018

1
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Koenekoop is a good Doctor he has been my Doctor since I'm little he has a lot of Knowledge about his field of Ophthalmology he diagnosed me when I was young with a terrible eye disorder he sees me every 6 months and we work together to make my eye stronger. He is not a Dismissive Doctor I complain of itchy eyes he looks and prescribes drops, He always is there to help. I'm grateful to have him as a Doctor. However His staff are Horrible They are rude and obnoxious and they seem they have nothing better to do and text and be on there cell phone on the job. I've complained to the Manager, However she dismissed me and was very rude. Overall I Strongly suggest this Doctor.

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flag | Submitted May 15, 2018

5
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Very good appointment at the children with my son. I feel like we had all the information we needed and that Dr Koenekoop was very helpful and nice with us.

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flag | Submitted May 7, 2018

4
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I read reviews here all the time but have never written one. That's how infuriating this appointment was! He arrived an hour late and then had a meeting (I believe with his students) for about 45 minutes which his staff seemed to know nothing about. And then he finally came out and called us in, announcing that he was expecting an urgent call so he would make our appointment as quick as possible; and he wasn't kidding! He didn't listen to anything I had to say regarding the fact that our issue was new and intermittent, barely looked at my child, and was very dismissive of the referral we had been given by a resident the day prior saying "no, you didn't see a doctor, you saw a resident" before walking off. Unfortunately, he is the head of Opthamology in this clinic so I couldn't even complain about him to anyone but himself. If you don't have time for patients, don't see patients! We will be seeing another doctor within the month, not to the surprise of his own secretary (who is fantastic by the way)

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flag | Submitted March 1, 2018

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Dr. Robert Koenekoop's Credentials



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Biography

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Education

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna

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